Ratings based on 547 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
86% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Nice place at the right price for a one night stay

Posted Feb 7, 2016
Pros: Convenient on-off from Highway 40 and close to a restaurant.
Cons: Tall tables and stools were uncomfortable at breakfast
Location: Eat breakfast at 6AM and was back on the road by 6:30AM.
Traveling from LA to Denver this was a nice place to take a break from driving and get a nights sleep.
2 out of 5
Recommended
for Everyone
by A verified traveler

Expedia room by the stairs.

Posted Feb 2, 2016
We are slow learners but we learn all the same. Our last few trips that we have booked on Expedia soley for the ease of booking using our account versus signing up for another email we don't need. Seems the travel sights get the most least desirable rooms and that's what you get too. Was it cheap? Yes We're the beds and room clean? Yes Was it noisey all night hearing people come in at all hours waking up the stairs and doors slamming? Yes
Comment from Hotel Management
Feb 5, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I am sorry to hear that you were uncomfortable in the room provided to you during your stay at our hotel. I sincerely apologize for the inconvenience and our team’s failure to check on you you if you have concerns. We have staff available to attend to our guests at anytime. We hope to have the chance to accommodate your lodging needs on your next visit in this area.
3 out of 5
by A verified traveler

Posted Jan 21, 2016
Room was small and bed was not comfortable. I probably will never stay there again.
3 out of 5
Recommended
for Everyone
by A verified traveler from LOS ANGELES

GOOD FOR THE PRICE

Posted Jan 9, 2016
Pros: THE QUITNESS, COMFORT OF THE BED
Location: GOOD, RESTRAUNTS NEAR BY
IT WAS LAST MINUTE SO WE WERE HAPPY ...COZY NICE COMFORTABLE BEDS
Comment from Hotel Management
Jan 12, 2016 by GRM, Hotel Management
Hello Elaine, I am glad that you found our pricing reasonable. I am glad to hear that you were comfortable during your visit. Thanks so much for taking the time to share your feedback, we look forward to hear from you again soon. Allow us to serve you better, please call our attention on your next visit if you need assistance. Thank you for staying here with us.
1 out of 5
by A verified traveler from Phoenix

This hotel is close to the freeway.

Posted Jan 3, 2016
Pros: Nothing
Cons: Tear it down and start over
Location: The location is ok. And of course the nearby dining and shopping
Terrible hotel, the only good part of this hotel was the staff. It is not their fault the owners choose to keep this place in such rundown condition. The rooms are filthy and not maintained, beds were horrible with old worn out mattresses'. The one other piece of furniture in the rooms was an old chest of drawers with definite signs of age and wear and tear. The Expedia add shows a small fridge and microwave in each room, not so, they had none. This is an old hotel and the rooms show it with absolutely no maintenance. One of our rooms did not have an operating deadbolt for a customers safety. When I advised the front desk I was told nothing could be done about it since I had booked through Expedia. When you contact Expedia they tell you to contact the hotel. This was the second worst hotel we have ever stayed at and both were via Expedia, which we will never use again. I would not recommend this hotel to anyone. The motel six next door was 100% better, which I verified.
Comment from Hotel Management
Jan 12, 2016 by Guest Relations Manager, Hotel Management
Hello Manny, We appreciate your candid feedback following your visit here at our hotel,. I regret that you were not very pleased with the accommodation we provided you. Nevertheless, we thank you for staying with us, your shared feedback will be another motivation for us to keep striving for excellence. Thank you for your business.
3 out of 5
Recommended
for Everyone
by A verified traveler from M

Okay for the price

Posted Jan 2, 2016
Room was clean, breakfast was decent, okay for a place to sleep and shower, but not much room and it is very out of date. It was okay for s basic hotel room.
Comment from Hotel Management
Jan 12, 2016 by Guest Relations Manager, Hotel Management
Hello Phoenix, Thank you for staying with us. I am glad that we have met your basic accommodation needs. Your comment on your overall stay is noted and will be used as reference. We continue to strive so we can be able to provide improved services to our guests. Thank you for your business.
2 out of 5
by A verified traveler from Phoenix,Az

the bed was the worse I have ever slept in.

Posted Dec 26, 2015
Pros: The staff
Cons: the beds!!
Location: It is right nest to Cracker Barrel and Outback steakhouse. It is easy to get to highways and anywhere in Flagstaff
The bed was so bad we slept on the floor. The springs in the bed were gone there was no getting comfortable in it. The hotel itself was nice and the staff were pleasant. But they need to replace the beds!
Comment from Hotel Management
Dec 28, 2015 by Manager, Hotel Management
Hello Kathleen, I am very sorry you were not pleased with the accommodation we provided when you visited us. Your comment about the bed will be reported to our key people, they will surely look into your concern and will implement necessary corrective measure. We hope to have another opportunity to serve you again. Thank you for your business.
3 out of 5
Recommended
for Everyone
by A verified traveler from Murrieta, CA

Posted Dec 22, 2015
Bathtub was move while use shower and some hair stuck inside sheets
Comment from Hotel Management
Dec 28, 2015 by Guest Relations Manager, Hotel Management
Dear guest, we thank you for taking the time to share with us your comment. I apologize for the inconvenience, I will share your review with our housekeeping for reference and corrective measure to avoid problem with the quality of clean moving forward. We hope to see you again. Thank you for your business.
2 out of 5
by A verified traveler from Mexico

Muy chica la habitación, mucho ruido y luz!!!

Posted Dec 21, 2015
Habitación muy pequeña, apenas puedes circular, toda la noche hubo mucho ruido y nos entro luz en la cara, tienen una cortinita sin black out y además una lámpara en el pasillo justo atrás de la cortina. No servía la llave de agua de la tina, la primera vez que la tratamos de usar estaba solo sobrepuesta así que nos quedamos con la llave en la mano, tuvimos que ir por un desarmador a la camioneta para arreglarla. El espacio para el desayuno insuficiente para la cantidad de huéspedes, esperamos más de 15 minutos parados y no conseguimos mesa, para preparar un waffle había más de 10 personas esperando, la verdad es que mejor nos fuimos, estaba saturadisimo!!!
Comment from Hotel Management
Dec 29, 2015 by Guest Relations Manager, Hotel Management
Hello Paola, We are sorry to hear that you did not enjoy your stay with us. Your detailed feedback will be reported to our management for evaluation. We appreciate your time in bringing your concern to our attention, this will be used as reference as we continue to strive to be able to provide quality and comfort to all of our guests. Thank you for your business. Hola Paola, Lamentamos oír que no te ha gustado estar con nosotros. Su opinion detallada será reportado a nuestra gestión para la evaluación. Agradecemos su tiempo en lo que su preocupación por nuestra atención, esto se utilizará como referencia a medida que continuamos esforzándonos para poder ofrecer calidad y comodidad a todos nuestros huéspedes. Gracias por hacer negocios.
3 out of 5
Recommended
for Everyone
by A verified traveler from nm

Good priced hotel by the freeway.

Posted Nov 23, 2015
Breakfast was delicious. Was very busy but checked ib fast.