Posted Oct 10, 2016
OUR ROOM FACED I40 FREEWAY, ROAD NOISE WAS AWFUL, MOTEL WAS BEING UPDATED, FREIGHT CONTAINERS, HEAVY EQUIPMENT, ETC WAS IN FRONT OF ROOM. BED WAS HARD AS A ROCK. BREAKFAST WAS GOOD.
Comment from Hotel Management
Dec 29, 2016 by Guest Relations Manager, Hotel Management
I am terribly sorry to learn that you experienced so much difficulty during your stay. It is through feedback like yours that we are able to quickly address housekeeping and maintenance issues. The fact that we've failed in this regard is very disheartening. On behalf of our entire staff, we thank you for choosing our hotel and hope you give us a chance to serve you again and will experience the improvements we have made with our service.