Ratings based on 814 Verified Reviews

3.3 out of 5
65% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Quality Inn Lucky Lane

Posted Apr 22, 2017
Pros: Safe, clean, affordable, wi-fi.
Cons: Walls could be thicker.
Location: Flagstaff has some beautiful views, and Sedona is nearby for even more amazing views.
The hotel was clean. There was a bed, shower, fridge, microwave. Pretty much all you need. Free breakfast from 6-9 am.
3 out of 5
Recommended
for Everyone
by A verified traveler

It was inexpensive, bare bones and clean

Posted Apr 13, 2017
Pros: Breakfast
Cons: The eggs seemed powdered...not tasty
Obviously an older property - but it was clean and the breakfast was hot and tasty. The price was right. The staff I encountered were helpful and courteous.
Comment from Hotel Management
Apr 24, 2017 by Manager, Hotel Management
Thank you for your review, your feedback and your comments regarding your stay here in our hotel. Please know that we value your business, we will do our best to make your next visit a better experience. Kind regards.
1 out of 5
by A verified traveler

Convenient but is now never a last resort

Posted Mar 23, 2017
Really small and old and nonabsorbant towels. Food was bad like old bananas, rotten oranges, bad Raisin Bran and disinterested attendant. Although the hotel say the rooms have been updated, bed was old and lumpy, facet was loose and tub needed caulking. But they did have new exterior paint.
Comment from Hotel Management
Apr 8, 2017 by Manager, Hotel Management
I am very to hear that we failed to meet your satisfaction following your visit here in our hotel. Please know that we value your business, we will do our best to make your next visit a better experience. We hope to see you again soon. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Beach, California

quiet, comfortable and convenient.

Posted Mar 18, 2017
Pros: location was very good.
Cons: no.
Location: close to pita jungle restaurant food was delicious :)
staff was helpful. room was clean and the right amenities.
Comment from Hotel Management
Apr 1, 2017 by Manager, Hotel Management
We are so pleased to hear that you enjoyed your visit here in our hotel. Our team will indeed be very happy to hear of your kind comment. Thank your for choosing to stay in our hotel, we will do our to provide you another welcoming ambiance and good value services.
3 out of 5
Recommended
for Everyone
by A verified traveler

Okay hotel for short stay

Posted Feb 7, 2017
Okay hotel. Wifi was intermittent. It was nice to have free breakfast.
Comment from Hotel Management
Feb 17, 2017 by Manager, Hotel Management
Thank you for your time in sharing your thoughts following your visit here at our hotel. Please know that we value your business, we will do our best to make your next visit a better experience. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quality & Comfort

Posted Jan 30, 2017
Pros: Warm and cozy room, very quiet and comfortable. Disabled parking was available in the middl of snow season.
Cons: More staff during breakfast...
Location: Location was central to downtown and I-40 east and west bound.
The room was very warm and comfortable in the middle of ski season. Staff was very friendly and helpful. Next day breakfast was excellent...
Comment from Hotel Management
Feb 3, 2017 by Manager, Hotel Management
Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. Thank you for taking the time to share this five star ratings with our management, staff, and future guests.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Great Experience!

Posted Jan 26, 2017
Good view from my room, friendly staff, good hot breakfast, clean room, quiet, I will be coming back to stay for a 3rd time soon!
Comment from Hotel Management
Jan 29, 2017 by Manager, Hotel Management
Thank you for letting us know that you were pleased with your stay here at our hotel. We will do our best to make your next visit a better experience. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Great Experience!

Posted Jan 23, 2017
Good view from my room, friendly staff, good hot breakfast, clean room, great price, quiet, I will be coming back to stay for a 3rd time soon!
Comment from Hotel Management
Feb 1, 2017 by Manager, Hotel Management
Thanks so much for taking the time to share with us your review following your visit here in our hotel. Your 5* rating and excellent feedback on the status of clean, services and overall experience with us truly warm our hearts. We will do our best to make your next visit a better experience. Kind regards.
3 out of 5
by Michael

Posted Jan 20, 2017 on Hotels
Mattress Hard Rooms are Small Did what I had to do and left for Business l
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 17, 2017 on Hotels