Seasonal outdoor pool, sun loungers

Reviews of Quality Inn Near Grand Canyon

2.5 out of 5
Quality Inn Near Grand Canyon
1029 N Grand Canyon Blvd, Williams, AZ

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 1001 reviews" "
Rating 8 - Good. 369 out of 1001 reviews" "
Rating 6 - Okay. 105 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tobias

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy accessible for Grand Canyon traveler, and close to Route 66 walking street, as well as Flagstaff
Stayed 1 night in Apr 2024
Response from Andrew Salazar on Apr 16, 2024
Thank you for the review, Tobias. We are so glad to learn that your experience was positive as that is what we strive to provide all guests. We do hope to see you again in the future.

10/10 Excellent

Anne

Traveled with family
For the price we paid every thing was good . We were satisfied
Stayed 2 nights in Mar 2024
Response from Andrew Salazar on Apr 9, 2024
Thank you for taking the time to review the hotel, Anne. It is always heartwarming to see that a guest had a positive experience during their stay with us. We hope to see you again in the future.

10/10 Excellent

Katherine

Traveled with partner
Basic accommodation.
Stayed 2 nights in Mar 2024
Response from Andrew Salazar on Apr 7, 2024
Thank you for taking the time to review the hotel. We appreciate your feedback and we hope to see you again soon should your travels bring you back to the area.

6/10 Okay

Anna

Traveled with family
Liked: Cleanliness
This property was decent and convenient for a next morning hike down into the Grand Canyon. There was nothing cute about the place itself or the close vicinity, but that wasn’t what we were looking for, so it absolutely did the trick for us. Beds were comfortable and breakfast ok. I would go back there again for the same reasons as this time.
Stayed 1 night in Mar 2024
Response from Andrew Salazar on Apr 7, 2024
Thank you for the review. We strive to provide each and every guest with a superior experience while staying with us. I will forward your comments to management to see how we can better improve. We hope to see you again soon.

6/10 Okay

Doug

Disliked: Property conditions & facilities
Your price was high, no pool no hot tub no microwave in room, asked why it's easter they said, never going back .
Stayed 1 night in Mar 2024
Response from Andrew Salazar on Mar 30, 2024
Dear Doug, We apologize if we failed to meet your expectations. Please note that we are priced competitively with the other hotels in town with similar star ratings. Williams is a busy place and prices at all hotels from March to November will be quite high. Safe travels wherever your destination may be.

10/10 Excellent

garry

Traveled with family
Liked: Cleanliness
Staff was very helpful
Stayed 2 nights in Mar 2024
Response from Andrew Salazar on Mar 24, 2024
Thank you so much for the review, Garry. We appreciate all guest feedback and are so glad to hear that your experience was positive. We look forward to hosting you again in the future.

2/10 Terrible

Pamela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We werent not able to check in. Was told they didnt have any rooms available.
Stayed 1 night in Feb 2024
Response from Andrew Salazar on Feb 25, 2024
We apologize for the misstep in service as we strive to provide each and every guest with a positive experience. We are saddened that we did not provide you with that. We do hope you will give us another chance to show you how we are continuously improving. Thank you for your feedback.

8/10 Good

Joshua

Traveled with family and small children
Liked: Cleanliness, staff & service
Very dated, no elevator so lots of trips back and forth to the car. Thin walls you can hear everyone walking by especially being by the stairs. We stayed one night so we didn’t have breakfast. But it was a place to get rest after a long drive at a decent price
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Feb 6, 2024
Thank you for the review. We appreciate your feedback. We do apologize that the hotel does not have an elevator, and unfortunately, no plans to remedy that situation in the near future. We do hope that you will stay with us again.

6/10 Okay

Yugon

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Andrew Salazar on Feb 6, 2024
Thank you for the review, Yugon. We appreciate all guest feedback and will use it to better improve upon the guest experience. We apologize for any misstep in service during your most recent stay. We hope to see you again in the future.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
People were very courteous. Our experience was nice.
Stayed 1 night in Jan 2024
Response from Andrew Salazar on Jan 25, 2024
Thank you so much for your kind review. We appreciate your feedback and I will share it with the team to help keep us motivated. It is reviews like yours that let us know we're on the right track. We hope to see you again soon.

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and affordable.
Stayed 1 night in Jan 2024
Response from Andrew Salazar on Jan 15, 2024
Thank you Arlene for the positive review. We appreciate it and hope to see you again in the future. We will use your feedback to further motivate staff and to ensure each and every guest has a truly positive experience.

8/10 Good

Kelly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Jan 15, 2024
Thank you Kelly for the review. We appreciate your feedback and will use it to better improve upon the guest experience. We hope to see you again soon.

8/10 Good

chul hong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Jan 15, 2024
Thank you Chul Hong for the review. We hope to see you again should your travels bring you back to the area.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Andrew Salazar on Jan 15, 2024
Thank you for the review Anna, we appreciate your feedback and hope to serve you again real soon. Safe travels

8/10 Good

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Andrew Salazar on Jan 15, 2024
Thank you Vishal, we appreciate your feedback and will use your review to further motivate staff and to improve upon the guest experience. We hope to see you again soon.

8/10 Good

Karthick babu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Andrew Salazar on Feb 6, 2024
Thank you for your feedback. We appreciate you taking the time to complete an online review. We do hope to see you again soon.

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Andrew Salazar on Jan 15, 2024
Thank you Beth, we appreciate your review of the hotel and hope to see you again in the future.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well the cost for the hotel was more because I chose to pay cash.
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Jan 15, 2024
Thank you for your review Michael. We appreciate all guest feedback and we hope to see you again in the future.

10/10 Excellent

Oscar

Traveled with partner
Liked: Amenities
They were busy when I checked in and the girl at counter handled everything, without being frustrated. Have stayed here before and will stay again.
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Jan 15, 2024
Thank you So much Oscar for the wonderful review. We strive to provide each and every guest with a superior experience, and it seems we succeeded with you. We hope to win your business again should your travels bring you back to the area.

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Jan 15, 2024
Thank you Shari. We are so elated to see your five star review. We strive to provide each and every guest with a positive experience. Your review will be shared with staff to further motivate. We hope to see you again soon.

2/10 Terrible

Elvira

Stayed 1 night in Dec 2023
Response from Andrew Salazar on Feb 6, 2024
Thank you for the review Elvira. We apologize if we did not meet expectations during your most recent stay. We will use your feedback to better improve upon the guest experience.

10/10 Excellent

Terri

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Jan 18, 2024
Thank you so much for the review. We are pleased to learn that your experience was positive. We hope to see you again soon.

6/10 Okay

Andres

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Jan 15, 2024
Thank you Andres, We strive to provide all guests with a positive experience. We are a little disheartened that we only received a three out of five. I will forward this to upper management to help better improve upon the guest experience.

10/10 Excellent

Deborah

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt the access to all the buildings could have been a little safer by requiring a card key for entrance to all buildings. One thing I would replace is the rug in all the hallways of the buildings. I know its high traffic and it should be a given that they are replaced often as appearance means a lot.
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Jan 15, 2024
Thank you for the review Deborah, we strive to provide all guests with a positive experience here at Quality Inn. I have noted your concerns to ownership so that we may better improve upon the guest experience. We do hope you will stay with us again in the future should your travels bring you back to the area.

8/10 Good

mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this property many times, always pleased with our stay.
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Jan 15, 2024
Thank you Mary, we appreciate you taking the time to review the hotel. It is always a pleasure to serve our guests, but especially our returning guests. We will use your feedback as motivation to continue to improve upon the guest experience. We hope to see you again soon.

6/10 Okay

Trisha

Traveled with family and small children
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Jan 15, 2024
Thank you Trisha for leaving us a review. We appreciate your feedback and hope to see you again soon.

10/10 Excellent

Lucas

Stayed 2 nights in Dec 2023
Response from Andrew Salazar on Jan 25, 2024
Thank you so much for the kind review. It is always heartwarming to see a guest had a positive experience while staying with us as that is what we strive for. We do hope to see you again in the future.

10/10 Excellent

Edith

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Jan 15, 2024
Hello Edith, thank you for leaving a wonderful review. We strive to provide excellent customer service to all of our guests. We hope to see you again soon.

10/10 Excellent

Aditi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Andrew Salazar on Jan 9, 2024
Thank you for your review, Aditi. We appreciate all guest feedback and hope to see you again in the future.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Strange that the design prevents you from closing the big curtians for the window. As a result you cant make the room dark, even at night as the lights shine thru the semi transparent window covering.
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Dec 25, 2023
We apologize for any inconvenience you may have experienced during your recent stay with us. We strive to give all guests a positive experience and we regret that we did not provide that for you. Thank you for your feedback

2/10 Terrible

Heidi

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was nice and understanding but area was very dirty
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Dec 25, 2023
We apologize for the inconveniences you may have experienced during your most recent stay with us. We value your feedback and will use this as a way to better improve upon the guest experience. Safe travels

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay on a budget
Great service, clean room, nice location close to everything and the highway. Would recommend.
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Dec 25, 2023
Thank you so much for the kind review. We pride ourselves on giving each and every guest a superior experience. We do hope to see you again in the future.

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Dec 25, 2023
Thank you kindly for the review. We appreciate your feedback and hope to see you again soon.

10/10 Excellent

Louis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Dec 25, 2023
Thank you so much for the kind review. We appreciate the positive feedback and hope to see you again soon.

6/10 Okay

Roseann

Stayed 1 night in Dec 2023
Response from Andrew Salazar on Dec 25, 2023
We apologize for any misstep in service during your most recent stay with us. We strive to provide all guests with a positive experience and we regret that that is not what we provided you with. We hope you will give us another chance in the future to see our continuous improvements. Safe travels

2/10 Terrible

Conrad

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk employee does not have the personality dealing with people in public..I have said to that I have additional reservations and she said, I have to come back 2p’clock till the next person on duty should know how to check me in and I said, it’s very simple you can see the reservation.. I don’t know how she got the job but she was rude and she said, she don’t know how to process it..(at this time I’m frustrated)..Africans American personality.” Otherwise, she called me when I got to my room and she said, it’s taking care of, her supervisor guided her on how to process the reservation...She doesn’t belong as the registration desk, no personality..
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Dec 19, 2023
Thank you for leaving us a review as we value all guest feedback. We do apologize for any misstep in service and will use your feedback to better improve upon the guest experience so that problems such as the ones you experienced are kept to a minimum. Safe travels

8/10 Good

Jaqueline

Stayed 1 night in Dec 2023
Response from Andrew Salazar on Dec 19, 2023
Thank you for your response. We do hope that you will stay with us again should your travels bring you back to the area.

10/10 Excellent

Larry

Stayed 1 night in Dec 2023
Response from Andrew Salazar on Dec 19, 2023
Thank you for the kind review. Come and see us again on your next visit.

2/10 Terrible

Rebecca, Las Vegas

Stayed 1 night in Dec 2023
Response from Andrew Salazar on Jan 15, 2024
Hello Rebecca, it is disheartening to see that your experience with us was not a positive one as that is what we strive to provide all of our guests. We will use your feedback to better improve upon the guest experience. Thank you.

10/10 Excellent

Kevin

Stayed 1 night in Dec 2023
Response from Andrew Salazar on Jan 15, 2024
Thank you for the review Kevin, we appreciate all guest feedback and always strive to give each and every guest a positive experience. By your star rating, it appears we did what we set out to do. We hope to see you again in the future. Safe travels.

10/10 Excellent

Anthony

Stayed 1 night in Dec 2023
Response from Andrew Salazar on Jan 15, 2024
Thank you Anthony, we appreciate the perfect star review. We always strive to provide all guests with a superior experience and hope we did that for you. Come see us again in the future should your travels bring you back to the area.

8/10 Good

Nute

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Dec 2023
Response from Andrew Salazar on Dec 15, 2023
Thank you so much for your kind review, Nute. We appreciate your feedback and hope to see you again in the future.

8/10 Good

C'Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Dec 19, 2023
Thank you kindly for the review. We hope that you will come and see us again should you travels bring you back to the area.

10/10 Excellent

Henry, Las Cruces

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service
Stayed 3 nights in Nov 2023
Response from Andrew Salazar on Dec 19, 2023
Thank you so much for your review. We appreciate your feedback and are so happy to learn you were satisfied with our service. We hope to see you again in the future.

10/10 Excellent

Sandra, Klamath Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andrew Salazar on Dec 19, 2023
Thank you so much for the kind review. We do hope to see you again in the future.

2/10 Terrible

Maria

Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Andrew Salazar on Dec 19, 2023
It is disheartening to see your 1 star review. We apologize for any misstep in service. Safe travels.

10/10 Excellent

John

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that the motel was next to the highway. Easy to locate. Very satisfied with the accommodations. Will stay there again if Im in the area.
Stayed 1 night in Nov 2023
Response from Andrew Salazar on Dec 19, 2023
Thank you so much for your kind review. We are so happy to learn that you were satisfied with the accommodations and hope to see you again in the future.

8/10 Good

Gabriela

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Thanks you!!
Stayed 1 night in Nov 2023
Response from Andrew Salazar on Dec 19, 2023
Thank you for leaving a review. We are happy to learn that your stay was pleasant as that is what we strive to provide each and every guest that comes through our doors. We hope to see you again.

8/10 Good

Norma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Price near to freeway and restaurant
Stayed 1 night in Nov 2023
Response from Andrew Salazar on Dec 19, 2023
Thank you so much for leaving a review. We value all guest feedback and hope you will come and see us again in the future.

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price to quality was excellent
Stayed 1 night in Nov 2023
Response from Andrew Salazar on Dec 15, 2023
Thank you for your kind words, Doug. We appreciate all guest feedback, and reviews like yours let us know we're on the right track. Please let us know if we can assist in upcoming travel plans to our property.