Ratings based on 330 Verified Reviews

2.5 out of 5
40% of guests recommend
2.9 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Fernando Valley

One Night Stay

Posted Jan 18, 2017
Pros: Everything.
Cons: Parking Lot.
When I arrived at the hotel I was greeted by Cole, he is a great guy and had great knowledge of flagstaff, the room was nice and clean and they beds seemed brand new and very comfortable! Breakfast was also good with eggs and sausages. This is my new go to place when I am in or around Flagstaff!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017
Good hotel for the price . Room very clean the breakfast was to simple
Comment from Hotel Management
Jan 16, 2017 by Rick, Hotel Management
Dear Guest, we would like to thank you for your stay and hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel Centrally Located in Flagstaff

Posted Jan 12, 2017
The room was clean and comfortable, well maintained, and roomy. Breakfast did include waffles, sausage and eggs, as well as bagels and pastries. I will stay there again.
Comment from Hotel Management
Jan 16, 2017 by Rick G, Hotel Management
Dear Guest thank you for the kind words and review, we just remodeled and we need all the help we can get getting the word out! We hope to see you soon!!
5 out of 5
Recommended
for Everyone
by A verified traveler

I was tired and this is where I stopped.

Posted Jan 9, 2017
The staff is wonderful. Although they are renovating you'd never know it. The room was comfy and very clean. The bed was super great and they had plenty of hot water. Microwave and fridge - everything worked!! The attached restaurant is great - they serve local beers and great burgers. Breakfast was excellent - bacon lovers pay attention. The bacon is awesome. I have no complaints. I'd stay here anytime. could not have asked for more.
Comment from Hotel Management
Jan 10, 2017 by Rick G, Hotel Management
Dear Guest, Thank You for the kind words, we hope to see you again!
1 out of 5
by A verified traveler

Last ditch effort

Posted Dec 30, 2016
We were forced to stay here as it was one of the only hotels with vacancy that accepted pets. The front desk guy was nice but we were unfortunately stuck next to the contrstruction staging room. The workers decided it would be nice to give us a wonderful 7:30 am wake up call my screaming at each other. The room also looked like it had not been vacuumed in quite some time as there was long white dog hair all over the carpet. My pup has short black hair so it wasn't his.
Comment from Hotel Management
Jan 10, 2017 by Rick G, Hotel Management
Dear Guest, I am extremely sorry for the issue that went on, this is not how we operate and I will have a firm talk with my staff about this.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice for a quick 1 night stay for family of 6

Posted Dec 24, 2016
Once the hotel finishes remodeling that will help. Floor was dirty and bathroom old and mattresses need to be replaced. Worked for us for the quick overnight stay. Lots of room for our 4 young kids and us. Breakfast was very good with real scramble eggs and waffles. Would stay again once the updates were made.
Comment from Hotel Management
Jan 16, 2017 by Rick G, Hotel Management
Dear Guest thank you for the kind words and review, we should be done remodeling soon and we hope to see you again soon as well!
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Newly Remodeled & Clean

Posted Dec 23, 2016
Pros: Everything.
Cons: Parking Lot
Location: Right off the 40 and 17 close to everything and downtown is just a few minutes away!
Was warmly greeted by the front desk as I entered the front lobby, they really made me feel at home! I was told by front desk that the rooms just had been remodeled and that was a major plus for me! As I entered my room I gotta say they did a pretty good job and the mattresses are also brand new, It still seems they are doing more work but I say keep up the good job! I'll be back soon!
1 out of 5
by A verified traveler from US

Bad Hotel

Posted Nov 28, 2016
We really had bad night with this hotel, we noticed in the room there were blood on the beds and also on the walls,I need to contact to the high management to report this. Please give me the management email or phone number.
3 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Ok hotel for the price.

Posted Oct 17, 2016
Location: It's close to the I40 freeway and nearby restuarants/shopping.
Ok hotel for the price and only if you're staying for one night. The room smelled a bit like cigarettes and beware of the train.
Comment from Hotel Management
Nov 16, 2016 by Rick, Hotel Management
Thank You for your stay, we are sorry about the smell as we can't control who smokes outside.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2016
Room was comfortable and clean Hotel staff friendly
Comment from Hotel Management
Nov 16, 2016 by Rick, Hotel Management
Dear Guest, Thank You for the kind Words.