We arrived early due to us checking our of our hotel in Havasu by 11 (check in time is 3) and the drive only being 2 hours. The hotel receptionist was pleasant and told me I was early but check to see if room was clean which it was so we were able to check in which was good seeing I had two kids with me ages 5 & 11 and a car full of luggage.
The room was really nice and clean. Beds were nicely made and bedding was clean (no stains). You can tell they take great care of the premises.
There is an indoor pool and Jacuzzi as well as a gym which are both open until 11PM which is nice and we took advantage of both.
There is a laundry room for guest which is a wonderful add on to the hotel.
Staff was very friendly and polite.
My only problem was when we checked in I was told children are usually only guest on the first floor due to the noise. The people above us didn't have children but they walked to hard that it kept us awake until 2 am then they were awake by 6 am making loud stomping on the floor. We could hear children running down the hall on the second floor all 3 nights (bad parenting). Perhaps when all guest check in if they are on the 2nd floor should be asked to walk softly and respectfully. My grandchildren made way less noise then those above us.
Comment from Hotel Management
Dec 1, 2016 by Nitesh, Hotel Management
Dear Valued Guest,
Thank you for taking the time to write your review. I am happy to hear that overall your experience was a positive one. I do apologize for the noise of guests above you. We do do our best to keep families with children on the first floor so they can run, jump and play without disturbing guests on the first floor, but during Polar express 95% of our guests have children and it is impossible. We would like to thank you for choosing The Ramada during your visit to the area and hope to have you as our guests again.