Ratings based on 5,822 Verified Reviews

4.0 out of 5
78% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Mar 23, 2019
Although the hotel is currently undergoing a major remodeling, we were assigned one of the newly completed rooms and enjoyed our stay. Check in was located in temporary facilities but did not interfere with the process by staff. I would recommend this lodge and when work is completed look forward to returning on our next trip to Grand Canyon. Location is good as well.
4 out of 5
by A verified traveler

Posted Mar 22, 2019
They are doing a remodel so things we bit out of place and power was out when we arrived but came on an hour or so later but not there fault. So first impression was little scary but then everything was great.
Comment from Hotel Management
Mar 22, 2019 by TR, Hotel Management
Hello Scott. Thank you so much for staying with us, and thank your for your deep patience and understanding with our situation. We are very glad to hear that beyond the initial hiccups, everything was fine. We also hope you enjoyed your visit to the South Rim. Have a great day.
4 out of 5
by A verified traveler from El Paso, TX

Posted Mar 22, 2019
Property was only minutes from the Grand Canyon. Rooms are small, but clean.
Comment from Hotel Management
Mar 22, 2019 by TR, Hotel Management
Thanks for staying with us! We hope you enjoyed your visit to the Canyon and have a great day!
4 out of 5
by A verified traveler

Posted Mar 21, 2019
Room was clean and staff friendly. They are remodeling so parking is limited to certain areas but overall very good experience and close to the grand canyon would definitely stay here again
Comment from Hotel Management
Mar 21, 2019 by TR, Hotel Management
Hello, thanks for staying with us! We are happy to hear you enjoyed your time with us, despite the renovations. We certainly hope you do stay with us again, so that you can see the fully realized hotel! Have a great day.
3 out of 5
by A verified traveler

Posted Mar 20, 2019
Place is under renovations. Lots of noise, and smells from paint & solvents. Rooms should have been discounted.
3 out of 5
by A verified traveler

Posted Mar 18, 2019
Property is undergoing major renovations Our room seemed cramped and needed updating
Comment from Hotel Management
Mar 18, 2019 by mj, Hotel Management
Thank you for staying with us.
3 out of 5
by A verified traveler

Posted Mar 17, 2019
The property was being remodeled and was very nice. The hvac needed adjusting. Staff was helpful. Would stay again.
Comment from Hotel Management
Mar 18, 2019 by mj, Hotel Management
Thank you for taking the time to review our lodge and staying with us. Have a safe and great trip!
4 out of 5
by A verified traveler from Minocqua WI

Posted Mar 16, 2019
Everything was well run and clean & our beds were great. Renovation going on so was noisy outside our room early in the morning.
Comment from Hotel Management
Mar 18, 2019 by mj, Hotel Management
We apologize for the noise and thank you for staying with us. Have a great trip!
4 out of 5
by A verified traveler

Posted Mar 14, 2019
Close to Grand Canyon. Price of rooms. Availability.
Comment from Hotel Management
Mar 16, 2019 by sid, Hotel Management
Thank you for staying with us. Hope to see you again after our renovations.
2 out of 5
by A verified traveler

Posted Mar 13, 2019
We w ere booked into the lodge but switched to an overpriced run down motel with the door handle hanging off and the paint peeling.
Comment from Hotel Management
Mar 15, 2019 by mj, Hotel Management
We are sorry that you didn't enjoy your stay with us. I do recommend that anytime you do encounter any issues with any rooms to let the front desk know so that we can resolve it and help make your stay more comfortable.