Ratings based on 1,211 Verified Reviews

3.3 out of 5
63% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Denver

right off interstate

Posted Feb 13, 2017
Pros: price and location are great
Cons: finish the remodeling soon please
easy access but a bit worn and dusty during remodeling
Comment from Hotel Management
Feb 24, 2017 by Manager, Hotel Management
Glad to hear that you found our location accessible. We value your feedback, we use it as reference as we continue to strive to be able to meet our guests expectations. Your comment on the status of clean will be verified and corrected. Thank you for review.
2 out of 5
by A verified traveler

They tried hard but no cigar

Posted Feb 5, 2017
Pros: They did a nice decorating job but it is old
Cons: clean up outside clean the corners get decent high speed internet
Location: there's this river that made this canyon....Grand Canyon?
The room was clean but super noisy and none of the drains worked, there was no coffee, shampoo etc. But the worst thing was the internet. I couldn't even read my mail. It was off on off on. so if you advertise have it! I would not have stayed here if I thought I would not have internet. I am on business.
Comment from Hotel Management
Feb 17, 2017 by Manager, Hotel Management
I do apologize for the inconvenience you experienced following your visit with us. Your comment on the level of noise, status of clean and problem with internet connection will be forwarded to our management for reference. This will be evaluated and corrected, thank you for your time in giving us your feedback. Kind regards.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 3, 2017
You get what you pay for, good for the price Staff was polite, breakfast is pretty plain.
Comment from Hotel Management
Feb 5, 2017 by Manager, Hotel Management
Thank you for your kind feedback for our staff finding them polite. I regret however that breakfast choices was not appealing for you. We appreciate your comment, thank you very much for letting us know how we could serve you better.
5 out of 5
Recommended
for Everyone
by A verified traveler from phoenix

Clean hotel, convenient location

Posted Jan 22, 2017
Check in was quick, staff was friendly. Plenty of parking available. Hallways smelled good, like bleach & although the hotel is old, it is kept very clean. Room: stayed in room 230. beds had new mattresses & were comfortable with clean & stainfree pillows & sheets. Room also smelled clean, like cleaning spray & it was spotless! Mini fridge & microwave in room. Outside patio with 2 plastic chairs. Toiletries included 2 bars of soap & bottle of shampoo. Shower was hot & drained well. Newly renovated & best of all, no carpet! The flooring is a hardwood imitation that was very clean & had been freshly mopped. I hate when hotels have carpet in the room, it's usually stained & smelly. Smart of them to renovate with this new flooring. Room was quiet, no outside noises. Thermostat allowed us to adjust the temp & we were comfortable. Location: Burger King right next to hotel as well as a breakfast restaurant & a bar. Checked out the bar & had a drink, played pool while football played on tvs. Bartender was excellent. I will stay again when visiting Flagstaff. It's a gem! Most of the hotels in Flag are old as this hotel is. But this is the cleanest hotel I've stayed in by far!
Comment from Hotel Management
Jan 25, 2017 by Manager, Hotel Management
Thank you for sharing this positive feedback following your visit here in our hotel. I am very happy to hear that you were happy and comfortable with the accommodation provided to you as well as finding our property convenient. We strive to provide above par services at competitive price and it is truly rewarding to hear that we succeeded in our goal, so far. We hope to see you again.
3 out of 5
by A verified traveler from AZ

Posted Jan 17, 2017
Stayed on side that backs up to freeway so we heard the traffic all night. We could hear every single step, hop, jump and movement above us. It was weirdly loud and it sounded like the people above us could fall through the floor. They must have had kids because they were jumping a lot. Heater also made a sound like it had paper rattling inside it. For the price I was disappointed. They definitely changed way more for the long weekend.
Comment from Hotel Management
Feb 24, 2017 by Manager, Hotel Management
I regret that you were not very pleased with your stay here at our hotel. Please know that we value your business, we will do our best to make your next visit a better experience. Kind regards.
4 out of 5
by A verified traveler

Posted Nov 14, 2016 on Hotels
One night stop over. Great price. Comfortable bed.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Dear Guest, Happy to hear you enjoyed your quick stop over and we met your expectations. Glad you found the value to be priced well and bed to be comfortable. Come back and stay with us again when you return to the area.
4 out of 5
by A verified traveler

Comfortable Value

Posted Nov 13, 2016 on Hotels
The hotel was older, but clean and kept up. The rooms were spacious enough and the beds were very comfortsble. Breakfast is very basic, cereal, toast, donuts, coffee. Great place for the money.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Dear Guest, Though you felt the hotel was older we are happy to learn we met your expectations in cleanliness, comfort and budget. Glad that you enjoyed the breakfast and are thankful for you review and high rating. Please come come stay again your back in the area.
3 out of 5
by A verified traveler

Posted Nov 10, 2016 on Hotels
Beds were horrible during our stay, big dips and lumps in mattresses. At least there was a hot tub
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Dear Guest, We are disappointed to learn the beds were not to your standards of comfort; although we are happy to hear you enjoyed the hot tub. Thank you for your time and feedback and we hope you will return for a better stay next time.
4 out of 5
by A verified traveler

Posted Oct 31, 2016 on Hotels
Great service at front desk upon arrival & departure. I expected a HOT breakfast buffet like other Rodeway locations. Conclusion: a good experience.
3 out of 5
by A verified traveler

Posted Oct 24, 2016 on Hotels
Good sized room. Carpet and walls pretty worn out. Fine middle of the road type room. Free breakfast is fairly limited.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for sharing your experience with us and we are happy you found the room size to be to your standards and met your needs for a quick stop. We are thankful for your feedback and hope to have you back when your passing through on your next trip.