Ratings based on 750 Verified Reviews

3.2 out of 5
65% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Anthony Armenta and Family rate this lousy hotel

Posted May 15, 2017
Pros: nothing
Cons: correct what my family and I experienced
Location: ok
TraveLodge 2918 E Route 66,Flagstaff Az, room 118. I requested handicap bedroom, two kind size beds and didn't get either one, only request was bottom floor room. I called traveloge a few days before going up to flagstaff and they told me everything was set as I requested. The bathroom floor was uneven I thought I was going to fall in, the rug was stained and the room smelled of mold. I have nothing but low rating for this hotel and I wouldn't recommend to any traveler.
Comment from Hotel Management
May 17, 2017 by Bina P., Hotel Management
Thank you Anthony for your feedback. I apologies for the inconvenience you had during your recent stay with us. We did run into unexpected maintenance issue to the handicap 2 queen beds room that you had reserved. Our front desk staff was unable to get hold of you that morning to inform you about the room issue. Again I apologies for the inconvenience. Hope you have a great day!
3 out of 5
by A verified traveler

The hotel was good to what we needed

Posted May 5, 2017
The night person at the desk was nice.the cleaning service was not ,told them to come back in a hr.to clean the room,but when we came back the room wasn't clean,and No clean towels.so was not happy.
Comment from Hotel Management
May 17, 2017 by Bina P., Hotel Management
Thank you Guest for taking time to give us your feedback it is very important to us. Our goal is for every guest to have a great stay with us. I am so sorry that your stay was less than perfect. I apologize for any inconvenience you experienced during your stay
4 out of 5
Recommended
for Everyone
by A verified traveler from Az

Posted May 2, 2017
Rooms looked recently redone. Very nice and clean. I would have given 5 stars but didn't go to breakfast due to having to leave to early.
Comment from Hotel Management
May 2, 2017 by Bina P., Hotel Management
Thank you Dana we appreciate you taking time to give us your feedback. We are thrilled to hear your recent stay with us was enjoyable. Hope to see you again in future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2017
Good hotel for the price. Breakfast was very, very basic - just cereal and toast. Clean hotel and comfortable for a quick stay
Comment from Hotel Management
Apr 25, 2017 by Bina P., Hotel Management
Thank you Guest, We appreciate you taking time to give us your feedback. We are thrilled to hear your stay with us was enjoyable. Hope to see you the next time you visit Flagstaff AZ.
3 out of 5
by A verified traveler from seattle

Old and outdated

Posted Apr 19, 2017
Carpet in the hallway is really old and needs to be relaxed. The carpet inside the hotel is a little newer but not much better. Room is small and missing some amenities like the iron, etc. bathroom is tiny and the floor could be improved with new tiles.
Comment from Hotel Management
Apr 19, 2017 by Bina P., Hotel Management
Thank you Vin for taking time to give us your feedback it is very important to us. Our goal is for every guest to have a great stay with us. I am so sorry that your stay was less than perfect. Hope you have a good day.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Good facilities, location convenient to Flagstaff

Posted Apr 13, 2017
Room was clean and comfortable, with good facilities (including coin laundry). Location was an easy drive from downtown Flagstaff and well located for access to surrounding area. Could be a little noisy due to train tracks across the road. Breakfast had fresh muffins and porridge, as well as the standard waffles and cereal, which was a pleasant surprise!
Comment from Hotel Management
Apr 14, 2017 by Bina P., Hotel Management
Thank you Gemma for taking time to give us your feedback. Our goal at Travelodge Flagstaff is for every guest to have pleasant stay and we are happy to hear you did. We welcome you back the next time you visit Flagstaff AZ.
4 out of 5
Recommended
for Everyone
by A verified traveler from E

Clean

Posted Apr 13, 2017
Clean hotel, breakfast could be better, comfy room.Good value for your buck.
Comment from Hotel Management
Apr 13, 2017 by Bina P., Hotel Management
Thank you Dennis for taking time to give us your feedback it is very important to us. We are happy to know you enjoyed our clean room. We are in the process of making improvement in our breakfast area. Hope to see you again in future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Green Valley AZ

convenient to Grand Canyon and Sedona

Posted Apr 6, 2017
Pros: location
Cons: replace the king bed with a new/newer one
Location: we did not visit anything close by, except for the Walmart
Very nice experience except for the king bed in our room. It needs to be replaced. There should also be 2 chairs in each room. The staff quickly brought an additional chair. The microwave and refrigerator were great and such a help to us.
Comment from Hotel Management
Apr 7, 2017 by Bina, Hotel Management
Thank you Brab for your feedback. We truly appreciate it. I am thrilled to know you had a great stay with us. We will definitely take your suggestions into consideration. I apologies if that has caused any inconvenience to you. Hope to see you again next time you visit Northern Arizona.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to town, friendly staff.

Posted Apr 2, 2017
Pros: Clean, good price, easy to get to.
Location: Downtown Flagstaff is very close with lots of restaurants and shops
We checked into the hotel late and the staff person was very helpful and nice. The hotel is located near train tracks, which we were worried about, but had no issues with noise. Breakfast in the morning is pretty standard (oatmeal, toast, juice, pastries, coffee) but it met our needs and was convenient to get. The place was very clean and plenty of free parking for our car.
Comment from Hotel Management
Apr 3, 2017 by Bina, Hotel Management
Thank you Guest for your feedback we truly appreciate it. We are happy to hear you enjoyed our clean comfortable room. Hope to see you again the next time you are in Northern Arizona.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2017
Does what it has to do. Not in a perfect area, however the hotel room was pretty well taken care off.
Comment from Hotel Management
Mar 28, 2017 by General Manager., Hotel Management
Thank you Guest for your honest review we truly appreciate it. We do our best to make sure every guest has a great stay and we are thrilled to hear that you did. Hope to see you the next time you are in our area.