Good location for the Grand Canyon train
Posted Apr 22, 2017
Staff very friendly and helpful. They were able to accommodate us for a second night even though we were a family of 7 with children. Their breakfast was adequate though high on carbs and sugar but well stocked. Our main problem was when I booked it claimed pool and spa. When we arrived the lit sign outside also said the same but the pool was closed and the spa was not operational, just hot water with no jets. Very disappointing after a long day on the road. The next night we still had no spa and the pool remained closed but the lit sign still claimed pool and spa. Made us wonder how long the problem had existed or would exist. Rooms adequate but could stand some upgrading. One mattress definitely needs to be replaced. I say again, the staff are very friendly and polite.