Condo, 2 Bedrooms | Floor plan

Reviews of Seven Mile Beach Resort & Club

3 out of 5
Seven Mile Beach Resort & Club
19 D Piper Way, West Bay Road, Seven Mile Beach, Grand Cayman

Reviews

8.6

Excellent

Rating 10 - Excellent. 118 out of 249 reviews" "
Rating 8 - Good. 90 out of 249 reviews" "
Rating 6 - Okay. 23 out of 249 reviews" "
Rating 4 - Poor. 14 out of 249 reviews" "
Rating 2 - Terrible. 4 out of 249 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vladimir

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved it
Stayed 6 nights in Mar 2024
Response from Reservations on Mar 27, 2024
We appreciate your feedback.

10/10 Excellent

Ricky

Traveled with family and small children
Liked: Amenities
Very clean, staff cares, kids love the pool.
Stayed 3 nights in Mar 2024
Response from Reservations on Mar 25, 2024
We appreciate your feedback.

6/10 Okay

Luke

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reservations on Mar 13, 2024
We appreciate your feedback.

8/10 Good

Joseph Raymond

Liked: Cleanliness, property conditions & facilities
Nicely location.
Stayed 5 nights in Feb 2024
Response from Reservations on Feb 28, 2024
We appreciate your feedback.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very pleasant and accommodating. The condo was very clean. The pool was very nice!.
Stayed 1 night in Feb 2024
Response from Reservations on Feb 28, 2024
We appreciate your feedback.

10/10 Excellent

ALEXIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and easy access to public transportation if you are planning to visit places located more than a mile. The restaurant budget should be US$50 each/person but this hotel has rooms with full kitchen where you can buy food at a good price to cook and save money. The city, public restrooms, public beach access, restaurants, etc. are very clean, in addition, is very safe to walk at night. I recommend this country and this hotel.
Stayed 7 nights in Feb 2024
Response from Reservations on Feb 28, 2024
We appreciate your feedback and loking forward of your next visit.Thank you.

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
it met the expectations.
Stayed 7 nights in Feb 2024
Response from Reservations on Feb 28, 2024
We appreciate your feedback. Thank you.

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place
Stayed 7 nights in Feb 2024
Response from Reservations on Feb 12, 2024
We appreciate your feedback.

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located. The staff were kind, friendly attentive & accommodating. The only drawback is the closest beach is a 10-15 minute walk but the resort provides a shuttle to other beaches almost daily & they are very accommodating with pick up times. I would definitely return.
Stayed 7 nights in Jan 2024
Response from Reservations on Jan 26, 2024
We appreciate your feedback and looking forward of your next visit.

2/10 Terrible

Marilyn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The website advertised beach access with chairs and umbrellas. There was none..it was a concrete drop off to the ocean. I immediately called to be relocated to another hotel without success from expedia. The rooms were very outdated with dirty foam pads on the mattresses on the beds. We stayed 4 nights and our rooms were NEVER cleaned. It was a horrible experience. I would never recommend this place to anyone!!! I have photos and records of all the communications I had with expedia and directly with the hotel and plan on pursuing this. Please save your money and stay elsewhere that has beach access on 7 mile beach. This is a time share that has not been updated .
Stayed 4 nights in Dec 2023
Response from Reservations on Jan 8, 2024
Hello Ms. Marilyn,We are deeply sorry for the inconvinience and rest assured that the issues were being address to the management.

8/10 Good

Gary

Stayed 9 nights in Dec 2023
Response from Reservations on Jan 24, 2024
We appreciate your feedback.

8/10 Good

Sandy

Stayed 5 nights in Dec 2023
Response from Reservations on Jan 3, 2024
Thank you for staying with us.Happy New Year!

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Reservations on Jan 3, 2024
Thank you for staying with us.

6/10 Okay

Maria, Vienna

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Called a resort but far from it. It’s more like a motel announced on seven mi beach but has no beach, No restaurant, not even vending machines. It’s in a very isolated area and unless you go across the street to a small grill, no food around. Staff closes the office at 4 so no way to get information after that time. This is not a vacation resort; it is go to work while you’re in GCayman
Response from Reservations on Dec 20, 2023
Noted of your feedback.

8/10 Good

Christine

Stayed 6 nights in Dec 2023
Response from Reservations on Dec 19, 2023
Thank you for staying with us.

8/10 Good

aida

Stayed 4 nights in Dec 2023
Response from Reservations on Dec 19, 2023
Thank you for staying with us.

10/10 Excellent

Tom, Garfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Reservations on Dec 19, 2023
Thank you for staying with us.

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was absolutely shocked at the whole experience at seven Mile Beach resort. The size of the units. There is no detail they have forgotten. Felt just like home. Since I have trouble with stairs getting a ground floor room was no problem. Giving us a ride 2 X a week to grocery and liquor store was amazing..And also free shuttle to beach. Our stay was a wonderful exper for sure.
Stayed 7 nights in Nov 2023
Response from Reservations on Nov 30, 2023
Thank you very much for your feedback. We are pleased that you enjoyed your stay with us. We look forward of your next visit.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a breeze, friendly staff, short walk to the ocean. Our unit was dated, but extremely clean, and affordable.
Stayed 2 nights in Nov 2023
Response from Reservations on Nov 28, 2023
We appreciate your feedback!

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 21 nights in Nov 2023
Response from Reservations on Nov 28, 2023
We appreciate your feedback!

10/10 Excellent

Casandra

Traveled with group, Traveled with partner
Everything was fantastic!
Stayed 11 nights in Nov 2023
Response from Reservations on Nov 28, 2023
We appreciate your feedback!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to local fare.
Stayed 2 nights in Nov 2023
Response from Reservations on Nov 18, 2023
We appreciate your feedback.

10/10 Excellent

Sharon

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I loved all the Christmas lights that were put up!
Stayed 2 nights in Nov 2023
Response from Reservations on Nov 18, 2023
We appreciate your feedback!

8/10 Good

Rana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bang for your buck!
Great value to stay here with your family! Furniture was a little worn but other than that, would definitely stay here again! Close to everything! Best part is the built in washer and dryer!
Stayed 5 nights in Oct 2023
Response from Reservations on Oct 18, 2023
Hello Ms. Rana,We appreciate the feedback. Looking forward to se you and your family again.

6/10 Okay

Freddie

Disliked: Cleanliness, property conditions & facilities
Property OK….booking fees not so good!
Disappointed that it no beach access. Roomy but not up to date and it could use a good cleaning of the showers and bathroom. Had to shorten my stay for personal reasons and the hotel was accommodating but Hotels.com intervened and it cost me almost $400.00 from them after they directed me to the Hotel Property to make the change to my reservation.
Stayed 3 nights in Oct 2023
Response from Reservations on Oct 17, 2023
Hello,We appreciate your feedback. Rest assured that your concern was being brought up to our housekeeping department so that we can improve our services.Thank you,7Mile Beach Resort & Club

10/10 Excellent

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it is close to ocean. Pool is nice. Units are clean an well equipped
Stayed 1 night in Sep 2023
Response from Reservations on Oct 2, 2023
We appreciate your feedback

8/10 Good

Aaron

Traveled with family
Liked: Staff & service, amenities
Great location but the hotel was a bit run down, beds and pillows were uncomfortable.
Stayed 1 night in Aug 2023
Response from Reservations on Aug 9, 2023
We appreciate your feedback.

10/10 Excellent

Keisha

Stayed 6 nights in Jul 2023
Response from Reservations on Jul 18, 2023
We appreciate your feedback.

6/10 Okay

Holden

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The AC worked well and they had a fridge with filtered water and ice which felt very much needed during the hot and humid days. The beds are not comfortable. You are close to the beach but it’s not good beach access. You have to walk to different hotels to have access of a nice beach or taxi to one. You are right across the street from two different restaurants so that was nice.
Stayed 2 nights in Jun 2023
Response from Reservations on Jun 28, 2023
We appreciate your feedback!

10/10 Excellent

Graham

Stayed 1 night in Jun 2023
Response from Reservations on Jul 18, 2023
We appreciate your feedback.

8/10 Good

Mary Janet, Brenham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The propery was clean and in a good location. There is not daily housekeeping, but if something was needed, you just contact the office. There is no restaurant.There was a beach access walk, but no beach. You need to walk along a ledge in the beach wall to get to a small beach at a neighboring property, but it was ok. There are no elevators, so if walking up flights of steps is a problem, just make sure you contact the office before booking. Overall, a very nice stay.
Stayed 7 nights in Jun 2023
Response from Reservations on Jun 28, 2023
We appreciate your feedback!

10/10 Excellent

Kaly

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We went as a family, and it was an amazing experience.
Stayed 3 nights in Jun 2023
Response from SMBR on Jun 20, 2023
Thank you for your review. We appreciate it!

10/10 Excellent

Tatyana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Everything is there: beach, pool, tennis court, barbecue grill, games and etc. Apartment with fully equipped kitchen. Property offer a basic supply of toiletries such as toilet paper, paper towels, dish soap, shampoos, conditioners, hand soap and garbage bags (unlimited). Highly recommended!!!
Stayed 7 nights in Jun 2023
Response from Reservations on Jun 12, 2023
We appreciate your feedback and hopefully to see you again in the future visit.

8/10 Good

Joan, San Antonio

Stayed 5 nights in May 2023
Response from Reservations on Jun 12, 2023
We appreciate your feedback!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 4 nights in May 2023
Response from Reservations on May 20, 2023
We appreciate your feedback.

10/10 Excellent

Jay

Stayed 5 nights in Apr 2023
Response from Reservations on Apr 26, 2023
We appreciate your feedback.

6/10 Okay

Debra

Liked: Property conditions & facilities
I was disappointed I had to go next door to the Hampton to get a taxi for the airport. The office at 7mile resort did not open till 9am. I needed to be at the airport at 8. They said they would arrange that but there was no taxi. I would not stay here again.
Stayed 1 night in Apr 2023
Response from Reservations on May 1, 2023
We apologize for the inconvinience.

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, staff & service
Overall it was OK! There was an incident that someone left LOUD music on ALL NIGHT!!! It was finally turned off @ 0600 in the morning. I'm not sure if other complain but they certainly didn't compensate anything for that night for me!! I literally did not and was not able to sleep at all. All they did when I go and compliant they just apologise! The property itself was ok. It's somewhat walkable, there's a couple of pub like nearby but if you need to get groceries it's a pretty far walk. The furniture and other things are kind old. It looks like they maintain the best they can but it was clean.
Stayed 4 nights in Apr 2023
Response from Reservations on Apr 19, 2023
We appreciate your feedback.

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2023
Response from Reservations on May 6, 2023
We appreciate your feedback.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We rented a car so not going to the beach right there wasn't a big deal. It was close to a lot of different stores and restaurants. We walked to Canama Bay and beaches along Seven Mile Beach. It was great to have a kitchen and laundry. The pool area was nice.
Stayed 5 nights in Apr 2023
Response from Reservations on Apr 14, 2023
We appreciate your feedback.

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and close to a lot of restaurants/shopping areas/grocery store. Very walkable area. The condo was up to date with nice bedrooms/bathroom. It is close to the water but in order to get to a beach (sand) you had to walk down to a public beach access ~10 min walk, not bad at all. The only complaint I had is with the TVs in the condo. The cable never worked for the 6 nights we stayed here. Netflix is only logged into one of the 3 TVs so you need to have the username/password for your own streaming services for the other 2 (bedroom) TVs. Even then the TV was difficult to watch as the Roku remotes barely connected with the TV. It was very convenient that the condo had a screened in patio as you could easily dry wet swim wear without using the actual in unit drier. I also LOVED that there were no keys/key cards to gain entry to the condo. The door is locked/unlocked via a deadbolt code. You kever have to forget a key or lose a key on your daily excursions. If I were to vacation in the Caymans again I would absolutely stay here again!
Stayed 6 nights in Mar 2023
Response from Reservations on Apr 13, 2023
We appreciate your feedback

10/10 Excellent

Jillian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Would highly recommend. Clean, nice pool area, perfect location. There’s no beach.
Stayed 8 nights in Apr 2023
Response from Reservations on Apr 12, 2023
We appreciate your feedback.

10/10 Excellent

Aldonna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Reservations on Apr 11, 2023
We appreciate your feedback.

10/10 Excellent

Joseph

Stayed 1 night in Apr 2023
Response from Reservations on Apr 11, 2023
We appreciate your feedback.

8/10 Good

Kristen

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We are a family of 6 traveling with 4 kids. This was the perfect condo set up. The pool appeared to be the best in comparison to other properties near us. The pool towels were nice. The staff was friendly. Part of our group participated in karaoke night. We used the kitchen a few times for meals and was adequately stocked with The only complaint I have is the drawers could use a vacuum to get the sand out. The cleanliness was adequate but not amazing. But we would definitely consider going back to this resort if we visit Grand Cayman again.
Stayed 6 nights in Mar 2023
Response from Reservations on Apr 4, 2023
We appreciate your feedback.

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Update bathroom tile and showers. Very clean but cosmetic preference
Stayed 1 night in Mar 2023
Response from Reservations on Mar 27, 2023
We appreciate your feedback.

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The room was very nice and had everything we needed. The staff was very helpful.
Stayed 4 nights in Mar 2023
Response from Reservations on Mar 20, 2023
We appreciate your feedback.

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel personell were very curtious and the rate was fair. No extra charges, no hassle business. Would recommend to all my friends and family. Property was very clean as well, and located next great restaurants.
Stayed 2 nights in Mar 2023
Response from Reservations on Mar 6, 2023
We appreciate your feedback and hope to see you again.

10/10 Excellent

Edwin

Stayed 1 night in Feb 2023
Response from Reservations on Feb 13, 2023
We appreciate your feedback.

10/10 Excellent

Jodeen

Stayed 8 nights in Jan 2023
Response from Reservations on Mar 6, 2023
We appreciate your feedback.