Viajes a Grand-Champ Todo Incluido Vuelo + Hotel

Great location.

Séjour au top. Cadre tres’sympa

Had a nice stay overall, and our room was great! The location is good just one street back from the beach and the hotel facilities include a nice indoor pool and a very basic gym. Service was very average to poor throughout and lets the place down. The disinterest at check-in when we arrived early set the tone for the whole stay. I know check-in is at 1600, but at least appear to try and get our room ready early if you can!! To just be repeatedly told check-in is 1600 so dismissively was pretty disappointing. Breakfast had a good spread, but again service came with a ‘don’t ask me for anything’ attitude. So we skipped it on other mornings (in favour of Le Sacre cafe - which was brilliant) and also didn’t bother with the restaurant in the evenings (try Isosoa, Côte Cuisine and Le Conely). A great example of a poor welcome causing us to engage with the hotel differently! I.e just enjoy the nice room and pool, skip anything requiring interaction with the staff. Overall, it’s a lovely property in a good location. But service doesn’t match up.