Dining

Reviews of Knights Inn Grand Forks

2 out of 5
Knights Inn Grand Forks
1211 N 47th St, Grand Forks, ND

Reviews

6.4
Rating 10 - Excellent. 167 out of 1003 reviews" "
Rating 8 - Good. 299 out of 1003 reviews" "
Rating 6 - Okay. 221 out of 1003 reviews" "
Rating 4 - Poor. 177 out of 1003 reviews" "
Rating 2 - Terrible. 139 out of 1003 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Karen

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would not stay here again.
Stayed 1 night in Mar 2024
Response from Guest Relations on Mar 12, 2024
Dear Karen,We regret that you didn't have the comfortable, seamless visit we strive to provide our valued guests. If there was anything in particular we could've done to improve your time with us, please don't hesitate to let us know, as we constantly aim to make the appropriate changes and improvements. Down the line, we hope to welcome you back for a better experience.

2/10 Terrible

Ashley

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Literally the only thing we liked was the warm temperature of the pool even though it’s in a super awkward location with a main entrance *that doesn’t lock* feet away. Pool was disgusting dirty, room was dirty, staff was less than interested in helping us, breakfast was very limited, bed was hard as a rock, heater was so old and stunk, side doors were not locked so not very secure, very over priced for what we expected!!! Will not stay again!
Stayed 3 nights in Mar 2024
Response from Nate on Mar 5, 2024
I'm glad you were able to enjoy the pool despite the issues mentioned. We are looking at getting the entrance doors realigned so we can utilize the locks again. Thank you for bringing these issues to my attention so they can be corrected for future guests.

4/10 Poor

Ken

Traveled with partner
Very high priced for what the property is
Stayed 1 night in Mar 2024
Response from Nate on Mar 4, 2024
Our older hotel typically has a budget rate. This last weekend there were several events that caused our rates to increase well beyond what we typically charge. Thank you for sharing your concern.

4/10 Poor

Leo

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty stained sheets, covered by a bath towel.
Stayed 1 night in Mar 2024
Response from Nate on Mar 4, 2024
Thank you for bringing this to my attention. I find this extremely disturbing and will find out who is responsible for this lapse. Shortcuts in cleaning are unacceptable.

4/10 Poor

Parker

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Rooms were dirty, bathroom was dirty. Beds had crumbs and such in them, although they were comfortable. Makes for an okay cheap stay but not more. Staff was nice though seemed short staffed. Back to the room, there was debris on the bathroom floor and a very odd stench in the room.
Stayed 1 night in Mar 2024
Response from Nate on Mar 4, 2024
I'm sorry you did not enjoy your stay with us. It appears our housekeeping staff has been cutting corners. This is unacceptable and will be addressed with the individual responsible. Thank you very much for bringing it to my attention.

4/10 Poor

Jeff, Finley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nate on Mar 5, 2024
I'm sorry you did not enjoy your stay with us. I'm not sure what went wrong here, but we will try to improve for future guests.

4/10 Poor

Tanya

Disliked: Cleanliness, property conditions & facilities
Was an event night, so they charged us $300CDN for a room that smelled to marijuana, (I swear every time the fan came on, it was coming from that) had stains on the carpet, found what looked like dried spittle on the wall. The bed was comfy though.
Stayed 1 night in Mar 2024
Response from Nate on Mar 4, 2024
I'm sorry to hear you did not enjoy your stay with us. Thank you for bringing these issues to my attention. Upon inspection of the room, I was quickly able to find the stains mentioned as well as a mysterious spot on the wall. I'm mystified as to the source of the odor mentioned, however. It's very possible the unit was pulling in odors from outside.

2/10 Terrible

Yee

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cost $250 a night. Not worth the stay. Rundown motel.
Stayed 1 night in Mar 2024
Response from Nate on Mar 4, 2024
I'm sorry you did not enjoy your stay with us. It is an older hotel, normally at budget prices. This last weekend pricing was significantly higher due to several events in town.

2/10 Terrible

Dawn

Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Water didn’t work our room, garbage on the floor, had no toilet paper
Stayed 1 night in Feb 2024
Response from Nate on Mar 2, 2024
I'm sorry you did not enjoy your stay with us. I'm not sure what the water issue reported is. I just checked the sink, toilet and shower in this room. All were functioning properly. However, it looks like our housekeeping department could have done a much better job and I will definitely be addressing this with them. I apologize for our poor performance, thank you for bringing these issues to my attention.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
It was all good
Stayed 1 night in Feb 2024
Response from Nate on Feb 19, 2024
I'm delighted you enjoyed your stay with us so much. We hope to host you again should you return to the area.

8/10 Good

Jesus

Stayed 1 night in Feb 2024
Response from Nate on Mar 25, 2024
I'm glad you enjoyed your stay with us. We hope you choose our hotel again in the future.

2/10 Terrible

Anna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived. Workers were smoking Marijuana,front entrance and hallways smelled horrible. Worker proceeded to tell me they would charge us $250 if we smoked in the rooms. I asked him ifbthat included pot that was being smoked in the main entrance, he just smirked at me. Got to the room. Dirty sheets on the bed. Pillows and mattress was all lumpy. We requested a new room and got one which was slighty better. Outside in parking lots,cars parked with 4 flat tires. Very unsafe area. Continetal breakfast, there was no milk for coffee or cereal, creamers were outdated by a week and all sour, sell of Marijuana all over hotel. Outside appearance looks great, inside us a nightmare. Worst hitel ever stayed in!!
Stayed 1 night in Jan 2024
Response from Nate on Feb 7, 2024
Let me begin by apologizing for what seems to be a very poor stay with us. After investigation it appears there are a few misconceptions. We do not allow smoking of any type in our hotel. This policy is stated at entrances and in other places. It is also included on the registration form, as you noticed and pointed out during check in. Unfortunately, we have occasional guests who disobey the rules. In fact, that particular night, two different rooms were charged for non compliance and asked to leave. The worker in question at time of checkin was seen having a conversation in full camera view inside and near the front desk for roughly 30 minutes prior to your checkin. Thank you for bringing all these issues to my attention, I will be sure to address each in order to improve for future guests.

8/10 Good

Nathan

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Nate on Jan 29, 2024
I'm glad you enjoyed your stay with us. We hope to host you again in the future.

8/10 Good

Carl

Traveled with partner
Liked: Staff & service
This is an average hotel with average amenities. The front desk staff Jay was awesome. He was super friendly and helpful. We come to shop and he was great with directions and suggestions. The breakfast was great, didnt expect waffels.
Stayed 2 nights in Jan 2024
Response from Nate on Jan 26, 2024
I'm glad you enjoyed your stay with us. I'll be sure to share this with Jay. We hope to host you again should you return to the area.

8/10 Good

Luigi

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property is in good area ,the furniture bathroom needs update .the breakfast was good fresh bread and bagels were individual bags.staff was helpful.
Stayed 1 night in Jan 2024
Response from Nate on Jan 22, 2024
I'm glad you enjoyed your stay. We hope to see you again next time you travel here, always glad to see happy travelers.

8/10 Good

Jocelyn

Traveled with group, Traveled with family
It was an older dated hotel. But is was clean and basic.
Stayed 1 night in Jan 2024
Response from Nate on Jan 22, 2024
I'm very glad you enjoyed your stay with us. We hope to host for you again in the future.

8/10 Good

Kimberley

Stayed 1 night in Dec 2023
Response from Nate on Dec 11, 2023
I'm very glad you enjoyed your stay with us. We hope to host you again in the future.

2/10 Terrible

Nicole, Bemidji

Traveled with group, Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We ended up leaving early and going somewhere else. The guy working the front desk was nice but the clientele that the place attracts made for unpleasant smells (cigarettes and marijuana), there was literal snot on the bathroom sink, the walls were covered in idk what but nasty. The amount of dust stuck on sticky substances was gross. Our teammates Mom found what appeared to be male bodily fluids on the headboard of their room. Only positive was none of us found bed bugs!
Stayed 2 nights in Nov 2023
Response from Nate on Dec 4, 2023
I'm very sorry about the issues you discovered. I have shared this review with our housekeeping department and will be ensuring they make corrections.

8/10 Good

Susan

Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from nate on Nov 28, 2023
I'm very glad you enjoyed your stay with us. We hope to host you again in the future.

10/10 Excellent

Brandi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay there again!
Stayed 1 night in Nov 2023
Response from Nate on Nov 21, 2023
Great to hear you enjoyed your stay. We look forward to your return.

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Nate on Nov 21, 2023
I'm glad you enjoyed your stay with us. I hope you return for another comfortable affordable stay.

2/10 Terrible

Miklos

Disliked: Cleanliness, amenities, property conditions & facilities
Old and smelly
Stayed 1 night in Nov 2023
Response from Nate on Nov 20, 2023
We do indeed have an older hotel. I'm sorry about the odor you are reporting, I'll have this looked into. Thank you for letting us know.

2/10 Terrible

Taylor

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything was dirty. Shower curtain rod was held to the wall with cardboard. Found gum stuck to our door. People running their cars at 12:00 at night yelling and screaming. Not a clean hotel. Not a safe spot
Stayed 2 nights in Nov 2023
Response from nate on Nov 13, 2023
I'm very sorry we let you down in such a big way. I have used the room in which you stayed as an example to our housekeeping and maintenance staff of what not to do. Thank you for bringing these issues to my attention.

6/10 Okay

Becky

Traveled with family
Liked: Staff & service
Disliked: Amenities
Older hotel. Served our purpose as we just needed a place to sleep but room had musty odor and hallways smelled smoky.
Stayed 3 nights in Oct 2023
Response from Nate on Oct 30, 2023
I'm glad we were able to provide you with a comfortable, affordable room for your stay. Thank you for letting us know about the musty odor you encountered so we can fix this issue for future guests. Unfortunately, despite laws and hotel policy banning smoking in our hotel, some choose to smoke indoors anyway. Three individuals were removed from our hotel for this reason last weekend. I'm sorry these selfish people detracted from your experience with us.

2/10 Terrible

WILLIAM

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this place unless price is your only consideration. Breakfast is waffles and cereal. TV and heating didn’t work so moved rooms. Place is very run down.
Stayed 3 nights in Oct 2023
Response from Nate on Oct 30, 2023
We do indeed have an older budget hotel. Very few hotels still offer a free breakfast. Our continental breakfast does include waffles and cereal, but also juice, yogurt, fruit cups, muffins, and a variety of breads. The first room you were in needed the TV remote reprogrammed. I'm glad our staff was able to move you to a different room quickly where this srevice worked. Both rooms have brand new heaters that work very well, though we found the heater in your second room set oddly. I'm sorry you found us lacking, but I hope we were still able to provide you with a comfortable, affordable stay.

6/10 Okay

Jan

Disliked: Cleanliness, property conditions & facilities
It wasnt the cleanest hotel stay. The tub did not drain fast enough but the water was a good temperature.
Stayed 1 night in Oct 2023
Response from Nate on Oct 23, 2023
Thank you for bringing this issue to our attention. The drain in this room has been unclogged. We hope to see you again in the future.

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was unique with very friendly and very helpful staff!
Stayed 1 night in Oct 2023
Response from Nate on Oct 23, 2023
I'm so glad you enjoyed your stay with us. The castle building theme is a unique attraction many of our guests enjoy. I'm very glad to hear our staff took good care of you. We hope to host you again in the future.

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Stay Here
I did not stay in this hotel, I had to check out after being there for 10 minutes. The hallway and my room smelled of pot, the room was very dirty. Bathroom ceiling was stained and falling down in the corner. There were two men in the lobby that looked homeless and to be on something. I did not feel safe at this hotel !
Stayed 2 nights in Oct 2023
Response from nate on Oct 17, 2023
As an older, budget hotel, we get a variety of guests from different walks of life. We don't pretend to be fancy, we just hope to provide a comfortable, affordable stay.

4/10 Poor

Samantha

Stayed 2 nights in Oct 2023
Response from Nate on Nov 20, 2023
I hope you found your stay with us to be comfortable and affordable. We hope to see you again.

2/10 Terrible

Max

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was an eviction notice on the door across from our room and there was blood on the floor. Absolutely disgusting
Stayed 1 night in Sep 2023
Response from Nate on Oct 3, 2023
I'm sorry for the stain you mentioned, which turned out to be koolaid, not blood. Thank you for bringing this issue to my attention.

6/10 Okay

Amy

Traveled with family
Very outdated, staff at front desk check out dY was lazy. He refused to empty the overflowing trash out
Stayed 1 night in Sep 2023
Response from Nate on Oct 3, 2023
We do indeed have an older hotel and I'm sorry for the front desk's lack of attentivness. I hope we were still able to provide you with a comfortable, affordable stay.

8/10 Good

William

Liked: Staff & service
My trip in my state was fine. I am on an extended road trip in the state of North Dakota, and was looking for an inexpensive hotel to stay. And this met my objectives.
Stayed 1 night in Sep 2023
Response from Nate on Sep 28, 2023
I'm very glad we were able to provide you with a comfortable, affordable stay. We hope to host you again, should you return to the area.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, and room.
The establishment was in pretty good condition for an economy hotel. The front desk staff was very nice! Room was clean, and the hot tub in the room was a very, very pleasant surprise. For a cheaper hotel I'd recommend this Hotel!
Stayed 1 night in Sep 2023
Response from Nate on Sep 18, 2023
I'm very happy you enjoyed your stay with us. We had an overbooking for that day and were able to offer you a free upgrade due to this. I hope you were able to relax and enjoy the unexpected features.

8/10 Good

Helene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable bed, good breakfast.
Stayed 1 night in Sep 2023
Response from Nate on Sep 15, 2023
I'm very glad you enjoyed your stay with us. We hope to host you again in the future.

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, amenities
Our room was clean except that it smelt really badly of dog… husband woke up in the night sniffling which has never happened with dogs before…(we don’t have dogs ourselves and this may have been a bonus to those who have them)…. I could still smell dog when I woke in the morning…. Apart from that the room had been cleaned well… must have been in the carpet I guess, or possibly the bedding which isn’t changed (an unusual feature of all motels this trip…. I’m a fan of duvet covers and sheets but the American way seems to be creeping in back home in England too!) Breakfast was good too.
Stayed 1 night in Sep 2023
Response from Nate on Sep 15, 2023
I'm glad you enjoyed your stay, despite the odor you describe. We have both pet friendly and non pet friendly room in an effort to avoid similar issues. Should you choose to stay with us again, please feel free to request a non pet friendly room.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from Nate on Sep 13, 2023
I'm glad you enjoyed your stay with us. We hope to host you again in the future.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was dog food on the floor as if it hadn’t been cleaned, the dresser was pulled away from the wall, hair in the bath tub. Looked like nothing had been cleaned and lots of stains in the carpet.
Stayed 2 nights in Sep 2023
Response from Nate on Sep 12, 2023
Thank you for letting me know about these issues, it sounds like our houskeeping department could do much better. I hope we were still able to provide you with a comfortable, affordable stay.

6/10 Okay

Cam

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2023
Response from nate on Sep 8, 2023
I'm glad you enjoyed your stay with us, we hope to see you again.

10/10 Excellent

Sharma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service @a great nicely priced nights stay.
Awesome staff, nice and clean room including fridge microwave, cable worked! Friendly staff! I will be repeat customer
Stayed 1 night in Aug 2023
Response from Nate on Sep 1, 2023
We were very glad to host you and will look forward to your return. It's always good to hear from our guests.

2/10 Terrible

Lorine

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets were clean and that is the only positive comment I can make. There was such a lack of maintenance, ceiling tiles disrupted in the bathroom, fan hanging out of place, grouting nasty, linoleum bubbled, toilet paper bar hanging from wall, poor poor drywall patch next to bathtub. That's just the bathroom!!
Stayed 1 night in Aug 2023
Response from Nate on Aug 29, 2023
I'm sorry our budget hotel was less than what you expected. I will be taking a look at this room to correct issues for future guests.

2/10 Terrible

Jon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was absolutely disgusting. Tub was dirty, carpet had multiple stains, two of the pillows cases had stains and hair on them. The health department needs to shut this place down.
Stayed 2 nights in Aug 2023
Response from Nate on Aug 21, 2023
I'm sorry for our poor performance. I will be addressing this with our housekeeping department.

10/10 Excellent

Nicole

Stayed 1 night in Aug 2023
Response from Nate on Aug 21, 2023
I'm so glad you chose us for your stay. We hope to see you again in the future.

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Swimming pool
Stayed 1 night in Aug 2023
Response from Nate on Aug 14, 2023
I'm glad you enjoyed your stay. Our guests are certainly enjoying our newly refurbished pool. We hope to host you again should you return to the area.

4/10 Poor

Hryhoriy

Stayed 1 night in Aug 2023

4/10 Poor

Amber

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Nate on Aug 9, 2023
I'm not sure what went wrong here. I hope we were able to provide you with a comfortable affordable room.

6/10 Okay

Jashua

Liked: Staff & service
Good price but ac kept me up all night and other people staying there were pretty sketchy. Staff was friendly. Easy check in/out.
Stayed 2 nights in Jul 2023
Response from Nate on Aug 2, 2023
I will have maintenance look at the A/C in that room, thanks for letting us know. As a budget hotel, we encouter people from all walks of life and cannot discriminate based on someone's appearance. I hope we were able to provide you with a comfortable stay.

10/10 Excellent

Scott

Stayed 1 night in Jul 2023
Response from Nate on Jul 31, 2023
I'm glad you enjoyed your stay with us. We hope to have the chance to host you again in the future.

8/10 Good

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there before. The price certainly has gone up but I enjoy the bfast. Like the location as it’s easy for me to drive there.
Stayed 1 night in Jul 2023
Response from Nate on Jul 25, 2023
I'm glad you enjoyed your stay with us. We hope you continue to choose our hotel for your visits to Grand Forks.

10/10 Excellent

DaLaine

Stayed 1 night in Jul 2023
Response from Nate on Aug 14, 2023
I'm so glad you enjoyed your stay with us. We hope to see you again in the future.

10/10 Excellent

Dorinda

Stayed 1 night in Jul 2023