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Reviews of Super 8 by Wyndham Grand Forks

2 out of 5
Super 8 by Wyndham Grand Forks
1122 N 43rd St, Grand Forks, ND

Reviews

7.0

Good

Rating 10 - Excellent. 73 out of 498 reviews" "
Rating 8 - Good. 191 out of 498 reviews" "
Rating 6 - Okay. 132 out of 498 reviews" "
Rating 4 - Poor. 68 out of 498 reviews" "
Rating 2 - Terrible. 34 out of 498 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cedric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

daryl

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst super 8 i ever stayed at. No breakfast,no coffee no one at front desk. Hotel was under construction with roll off dumpsters in lot. Toilets lined up outside for disposal (I think). Filty entry,reception area, and staircase. This is the second bad stay at a super 8. Mis represented. Not staying at super 8 ever again.
Stayed 1 night in Nov 2021

8/10 Good

joshua

Liked: Staff & service, room comfort
Stayed 6 nights in Oct 2021

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveler

Traveled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Our over night stay
Given the wrong room, phone broken, door had to be hip checked to close, no coffee, couldn't use guest internet, the list goes on. The bed was clean and comfortable.
Stayed 1 night in Sep 2021

4/10 Poor

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Near to the university and restaurants
Stayed 2 nights in Sep 2021

2/10 Terrible

Shelley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room
The room was dirty. There was left over food in the refrigerator. Carpets were stained.
Stayed 1 night in Sep 2021

4/10 Poor

Norman

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not much compared to the last 3 stays at different Super 8 hotels this trip
Stayed 1 night in Sep 2021

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Don't stay here.
Trouble with TV, the box was on the wall to the right of the tv, pointing the remote at the tv did nothing. No internet, following directions it didn't work, went to front desk and they gave me the staff password. I asked there was breakfast, they said 8AM, I went there, NO breakfast and NO one to ask. Won't go here again as the stay was poor.
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveler

Disliked: Staff & service
Won't stay again
TV didnt work. Manager offered to move me to a new room; found the room hadn't been cleaned. The entire hotel, from carpets to bedspreads needs updating. The bathroom in my particular room was in good shape. Sketchy overall. Would not recommended for family and will not stay there again.
Stayed 1 night in Aug 2021

4/10 Poor

Lynn

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The sheets had stains on them. Comforter dirty. Bathroom needs new flooring and kick boards. The TV was stuck on 1 channel.
Stayed 2 nights in Aug 2021

6/10 Okay

Domenique

Business traveler
Liked: Staff & service
Check the room before you check in
It was an ok place and the only big complaint i had was the ac not working. Thankfully. It was in the 50's that night so i just slept with the window open.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located near the places I planned to go.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
you get what you pay for
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a non-issue. Neither good or bad. The road to the hotel is in horrible condition, but that's on the City of Grand Forks.
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities
The first we were assigned was not cleaned from previous customers. They upgraded our room but the sinks had not been cleaned and there was a speck of blood in one sink. Beds were older. Towels were super nice and plush but only got one. When asked for more, the front desk took towels from a different clean room. No employees overnight hours.
Stayed 2 nights in May 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Older Hotel ,needs remodel. Price was right and turned out better then I thought. Bed was the best I've I sleep in on our two week trip.
Stayed 1 night in May 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Good economic place to stay if all you're doing is needing a place to sleep and shower.
Stayed 2 nights in Feb 2021

4/10 Poor

Verified traveler

Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

Brent, Thief River Falls, Minnesota

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. Nice bed and roomy layout. Only complaint is that the pillows were a bit too large and no lighting over the hot tub. Otherwise it was a great stay. I'd definitely come back again.
Stayed 1 night in Aug 2020

10/10 Excellent

Melodydoesart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stormy night!
The best hotel manager ever. After checking and settling in for the evening the power went out due to a high wind storm. The rooms were very hot in a flash. Michelle asked us if we wanted a list of local hotels so we could get some rest. I called and got the rooms very quickly and moved my family to a hotel that still had power and we settled into sleep by midnight. Without asking she said that when the power came back on the first thing she would do is refund our money. I told her just to do one room...her compassion went a long way with us. Our best hotel experience and didn't even stay the night. BTW...the power came back on at 3:00 am. We were on the road rested and ready to resume our journey thanks to Michelle and Jimmy!
Stayed 1 night in Jul 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Never Again
A pair of dirty underwear on our bathroom floor. Volume button on TV remote didn’t work. Wifi didn’t work on any of our devices. When we left in the morning there was a different pair of dirty underwear outside our car door!!!
Stayed 1 night in Mar 2020
Response from michelle on Mar 8, 2020
we apologize for the item left in the room.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Michelle on Mar 2, 2020
thank you for your review

2/10 Terrible

CJ, Fergus Falls

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, stains on the sheets, definitely won't be staying here again.
Stayed 1 night in Feb 2020
Response from Michelle on Feb 24, 2020
Thank you for leaving us a review. I will look into your concern.

6/10 Okay

Tara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff makes up for some issues
When we arrived they couldn’t find our reservation but the staff was friendly and worked through the issue. The property is older but appears well maintained. Room was comfortable and clean. TV was not working and it took 3 requests to get it partially fixed but the staff was very nice even though they couldn’t fix the issue entirely. The back entrance card swiped wasn’t working which was inconvenient but with a smaller property it wasn’t difficult to use the front entrance. All in all it was a decent stay. The friendly staff made up for the obstacles.
Stayed 1 night in Feb 2020
Response from Michelle on Feb 24, 2020
Thank you for your review. we hope to see you again.

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020
Response from Michelle on Feb 24, 2020
Thank you for your review

10/10 Excellent

Liz, Mb.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, they are caring individuals. They were friendly and helpful making our stay as guests comfortable and relaxed.
Stayed 1 night in Feb 2020
Response from Michelle on Feb 20, 2020
thank you for your review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Not much was wrong. We stay there 1 time a year when we go to the UND hockey game. It is close to the Speedway restaurant so we can catch the shuttle.
Stayed 1 night in Feb 2020
Response from Michelle on Feb 20, 2020
Thank you for your review

8/10 Good

Val, Winnipeg

Traveled with partner
Liked: Cleanliness, staff & service
This hotel is nice for the price you pay. There were some issues with wi fi. Breakfast was good. It is a little outdated however it was clean. Staff was amazing. Tron from the front desk went above and beyond to help with our requests. Also cleaning guy got us an extra chair within 5 minutes of request. Overall very good experience with Super8 Grand Forks.
Stayed 2 nights in Feb 2020
Response from Michelle on Feb 20, 2020
Thank you for your kind words

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from Michelle on Feb 17, 2020
Thank you for your review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Time for a remodel.
Most expensive room in the hotel. Was right next to the stairs heard people coming up and down all night till 5 am. Microwave was broken. Had a jet tub in it, the plug didn’t hold water so couldn’t use it. There was mold around the caps on the tub. When we went to check in. We had to use the phone to call this number that was on the desk because there was no one at the front desk. There breakfast was worse then prison food. And when we were checking out. Not a single sole was around once again. So I could not tell them about our stay.
Stayed 1 night in Feb 2020
Response from Michelle on Mar 3, 2020
thank you for for your review. I will personally look into your concerns

4/10 Poor

Anon

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the girl at the front desk was great, very friendly and helpful. We got into our room and it was like a sauna, we opened the window in -40 weather to cool it down. After that the heater consistently turned on and off every two minutes for our entire stay. The beds were terrible. The bathroom door looked like someone had used it as a punching bag and no one came into our room to tidy and restock. Overall I can definitely say we will not be going back.
Stayed 2 nights in Feb 2020
Response from Michelle on Feb 16, 2020
Thank you for your review. I will look into your concerns

8/10 Good

Art, Winnipeg Manitoba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to ground floor room as my wife uses 2 canes for stability while walking.
Stayed 2 nights in Jan 2020
Response from Michelle on Feb 16, 2020
Thank you for your review.

4/10 Poor

Michael

Disliked: Cleanliness, staff & service
I was Switched to three different rooms. The first room, the shower didn’t work. The second room was next to the maintenance room and Hotel maintenance was scheduled to do plumbing work on the other side of the wall, our room. They apologized and upgraded our room to a suite, but the bathroom had not been cleaned. We didn’t complain, we just didn’t shower. Packed up each time to switch rooms and didn’t even get a apology from management.
Stayed 2 nights in Jan 2020
Response from Michelle on Jan 27, 2020
thank you for your review, I apologize your stay wasn't everything it should have been.

4/10 Poor

Michelle, IGH, Mn

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Location was excellent - front desk employee was very nice and helpful - property was out dated - someone left the window open in our room so when we got in the room temperature - the outside temperature was -15 below. Couldn’t get tv to work and so front desk had to come and get working. A diesel truck ran all night long so between the truck and the heater going off no sleep was had 😢 checked out a day early
Stayed 2 nights in Jan 2020
Response from Michelle on Jan 13, 2020
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Verified traveler

Business traveler
Liked: Amenities
Disliked: Cleanliness
There was nothing unique about the property. I liked the response I got from the night manager.
Stayed 1 night in Jan 2020
Response from Michelle on Jan 7, 2020
thank you for your review

4/10 Poor

Ellen

Traveled with group
Disliked: Cleanliness
Dissapointed
The room was NOT clean!!! There was hair all over the floor, tub and sink in bathroom. The carpet had not been vacuumed! Upon complaint they called the Asst. Mgr. and he supposedly came back and ‘cleaned’ the room. It was attempted but still hair and dirt behind the door in bathroom. We did stat but slept on top of comforter with our own pillows and blankets as we were not certain if the sheets were clean or not. Will NOT be staying there again
Stayed 1 night in Jan 2020
Response from Michelle on Jan 6, 2020
I am sorry your experience was not a good one, our front desk staff did offer you anther room and the front desk manager did come in to clean your room. We thank you for your review and I personally will be retraining our cleaning staff so we have no further incidents like this.

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service
Staff did not appear to well trained in their job functions. Neither the afternoon desk person or the morning person was able to take a cash payment instead of a card card. They both stated that they had not been trained in the procedure.
Stayed 1 night in Dec 2019
Response from Michelle on Dec 30, 2019
your payment was made to Expedia, they sent your payment through a virtual card which is why my staff was unable to take cash, all staff is well trained in taking payments. sorry for any confusion.

6/10 Okay

Janice

Disliked: Cleanliness
Get away
We went for a 1 night get away. Room was nice. ut I don’t think it was vacuumed there was visible dirt on carpet and there was open soap in the shower. The ice had a blk thing in it
Stayed 1 night in Dec 2019
Response from Michelle on Dec 30, 2019
Thank you for your review. I have looked into your concerns and have retrained my staff to make sure this does not happen again.

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Walls were thin, but thankfully there was not loud people there. Our toilet was disgustingly dirty. The drain in the shower would not stay open and there was mold growing in the shower. Location is convenient. Beds are decent. Breakfast was pretty good.
Stayed 1 night in Dec 2019
Response from Michelle on Dec 30, 2019
thank you for your review, I have retrained my staff so incidents like this will not happen again.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st Room - shower did not work, bathroom fan did not work, floor dirty, dirty towels.2nd room, floor very dirty, walls dirty with visible splash stains of food and ?.
Stayed 2 nights in Nov 2019
Response from michelle on Nov 18, 2019
Thank you for your feedback

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very much in need of upgrade. Drapes and colors in room from the 70's or 80's. Heres what i found in the room. Room seemed clean, but toilet seat was very loose, bulb burned out over bathroom sink. Towel rack very loose in the wall. Stayed for 2 nights . Came home at 9:30 the first night, my room card would not let me in front hallway door. Same thing happened in my room . Room card would not let me in . Had to go get it recoded at the front desk. Coming back to my room after the first day there, my garbage was dumped in the living room , but not in the bathroom and the bed was not made.
Stayed 2 nights in Nov 2019
Response from Michelle on Nov 10, 2019
I am sad to hear you did not like our upgraded Super 8 retro look. I will personally look into your other concerns to make sure this never happens again.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Nice price. The carpet and bedding we horribly outdated, I had to sleep with my eyes shut.
Stayed 1 night in Oct 2019
Response from Michelle on Oct 30, 2019
I am happy to hear you were happy with the price of out Hotel, I am sorry you did not enjoy the Super 8 Brand retro look. we thank you for your feedback

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of knives at breakfast, heat was way up in room (set at 85, we turned in down to 72). Just minor things. Otherwise it was very good.
Stayed 1 night in Oct 2019
Response from Michelle on Oct 30, 2019
Thank you for your feedback. I will talk with the staff about your concerns.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Michelle on Oct 30, 2019
thank you for you feedback

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2019
Response from michelle on Oct 30, 2019
Thank you for your feedback

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall the condition of the property was poor. The whole facility smelled like burnt food and the halls and room were incredibly dirty. It looked like no one had vacuumed in months. The sheets were covered in black hair as if they hadn't been washed since the last guest. Overall I was disappointed.
Stayed 1 night in Oct 2019
Response from Michelle on Nov 10, 2019
I have spoke with my staff about your concerns. I would recommend if you find this problem again you contact the front desk right away so they can correct the problem.

6/10 Okay

Verified traveler

Traveled with group
Disliked: Amenities
There was never anyone at the front desk. Breakfasts were sparse. We had to keep asking for things and there was not a lot of people there and then you had to find a person to ask for things
Stayed 2 nights in Oct 2019
Response from Michelle on Nov 5, 2019
Thank you for taking time out of your day to leave us feedback, I will personally look into your concerns and have them corrected immediately.