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Reviews of Motel 6 Hastings, NE

2 out of 5
Motel 6 Hastings, NE
2205 Osborne Drive East, Hastings, NE

Reviews

6.6
Rating 10 - Excellent. 127 out of 577 reviews" "
Rating 8 - Good. 170 out of 577 reviews" "
Rating 6 - Okay. 114 out of 577 reviews" "
Rating 4 - Poor. 81 out of 577 reviews" "
Rating 2 - Terrible. 85 out of 577 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Henry

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Christoph

When we arrived at the property nobody was there, so couldn’t use our reservation and had to go to a different hotel.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 2, 2024
Hi Christoph, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Claire

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was consistently told not to stay here by locals. No room was available on our arrival.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Claire,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Tom

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 28, 2024
Hi Tom,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Shatice

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here for basketball. The property manager Ronnie cancelled my reservation “through Expedia” without notice. I arrived to check in, but instead spoke to a hostile Ronnie because he could not provide proof of his correspondence with Expedia. He told me no one was staying at the hotel since the water did not work at all, within the entire facility. I watched several guests go to their rooms without delay. I also spoke to the guest about their water, that worked fine.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 25, 2024
Hi Shatice,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Niki

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot water tanks didnt work had no hot water! No service for rooms, and they have bed bugs!!! Had to move motels n was oht of pocket 300$ then they charged my debit card again after i was already gone!!
Stayed 8 nights in Feb 2024
Response from Brand Experience Team on Mar 11, 2024
Hi Niki,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Dustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Illustrious
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 13, 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 Okay

Katherine, Aurora

Traveled with pets, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Amenities were in short supply. No alarm clock, no kleenex, no coffee in or outside of room. First time staying at this particular motel. Stayed one night.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 3, 2024
Hi Katherine, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

4/10 Poor

Benjamin

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Bugs
Roaches on the walls and the counter when checking in
Stayed 1 night in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jan 2024

10/10 Excellent

Desirae

Business traveler
Liked: Amenities
Good management
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 19, 2023
Hi Desirae, Gee, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Kaur J.#Team6

8/10 Good

Tim

Liked: Staff & service
The price
Stayed 10 nights in Nov 2023
Response from Brand Experience Team on Dec 19, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Excellent

Terri

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

JOHN

Stayed 3 nights in Nov 2023

2/10 Terrible

Gabriele

Traveled with family
Disliked: Amenities
I arrived 3 am with my son, the door was closed. It’s was freezing outside. I kept calling the number on the paper that they left in the front door for customer. They never picked up the phone call. Thank you GOD the amazing Dragon Fly Inn & Suites was open and had a room.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 9, 2023
Hi Gabriele, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Victoria

Business traveler, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AVOID AT ALL COSTS! This location is ran by live in drug addicts so watch your credit card and belongings. They have no hope and don't care about the customer's. I was in town on business after a long hard days work 16 hrs just wanted to wind down & relax which it never happened. Check in took almost 2 hrs because the front desk staff was so high on drugs & alcohol they couldn't work the computer so they called down the manager who also lives there he was in even worse shape obviously high on meth & not in condition to do his job either. Finally after some of it all wore off 2 hrs later I get in my room & the tv didn't work also the room was filthy. I asked for a refund did not get it because I booked it t non refundable. I didn't care and left anyway . The staff working wasn't even dressed appropriately literally wearing dirty pajamas & slippers. They're attitudes towards guests including myself was even worse then all that! None are professional & they are very inappropriate, disgusting people as well as the property. Just keep moving on to a better place I suspect this place will be shut down soon with all the drug use ,filth and bad customer service.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 28, 2023
Hi Victoria, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

10/10 Excellent

Nathaniel

Stayed 1 night in Nov 2023

2/10 Terrible

Sage

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty Creepy and felt unsafe
Stayed 1 night in Nov 2023
Response from Joe on Nov 10, 2023
I apologize that you were not happy with your stay. My team here want nothing except guests to be happy with their stay. If there are any suggestions you have feel free to reach out

8/10 Good

Gerardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service.
Stayed 3 nights in Oct 2023
Response from Joe on Nov 10, 2023
Thank you for your review. I am happy to hear the customer service was good for you. I hope the rest of your stay went good as well.

2/10 Terrible

Samantha

Stayed 1 night in Nov 2023

2/10 Terrible

Joshua

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The hot tub was not working, the room had not been cleaned, there were no towels in the room, no cups or coffee makers in room, found 3 roaches in the bathroom, and there is no breakfast
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Joshua,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property should be an embarrassment to Expedia , and the city of Hastings! Expedia should drop this property from its listings; Motel 6 should be equally embarrassed to have their corporate name associated with this property and should also pull their name from the property! No right minded person should stay at this property! Where is the corporate oversight of simple customer service, quality, cleanliness with Expedia and Motel 6! You both should be highly embarrassed to have this property listed !
Stayed 3 nights in Oct 2023
Response from Brand Experience Team on Oct 24, 2023
Hi Robert, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Joe on Oct 24, 2023
I am glad you were happy with your stay, we appreciate your business and hope you will come back again.

6/10 Okay

Erin

Stayed 1 night in Oct 2023

8/10 Good

Amy

Liked: Staff & service
Stayed 6 nights in Oct 2023
Response from Joe on Oct 24, 2023
Amy,I want to thank you for your review and business. If there is anything we can do to make your stay better next time please let us know. Thank You

6/10 Okay

Margaret

Business traveler
Liked: Staff & service, property conditions & facilities
No coffee pot in room
Stayed 4 nights in Oct 2023
Response from Brand Experience Team on Oct 14, 2023
Hi Margaret, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Steven

Stayed 1 night in Sep 2023
Response from Joe on Nov 10, 2023
Thank you for the good review I am happy that we were able to give you a good experience. Hope to get your business again.

6/10 Okay

Chuck

Business traveler
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Will not stay again.
Stay was ok, Bathroom faucet HARD to turn on and off, about needed a crowbar. chair in room COULD NOT be raised, about like sitting on the floor. NO wash cloths in bathroom, NO shampoo. Toilet seat slides sideways! In the hallway ceiling tiles had fallen and NO ONE picked up in the 2 days! Beds were quite comfortable.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 6, 2023
Hi Chuck, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Margaret

Business traveler
Liked: Cleanliness, staff & service, amenities
No coffee pot in room
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on Oct 6, 2023
Hi Margaret, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

10/10 Excellent

Belden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Joe on Oct 24, 2023
Belden,Thank you for your review and your business. I hope you will stay with us again.

10/10 Excellent

Belden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Joe on Oct 24, 2023
Belden,Once again thank you for your positive review. I am glad you enjoyed your stay and hope you will stay with us again.

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The outside of the convention center made me wonder what I was getting into but after I was in the front desk was having problems with the computers took 45 min. The room was very nice.for comfort and cleanliness.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 28, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 Okay

Verified traveler

Business traveler
Get what you pay for. Not the best. Nobody at front desk until you call
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on Sep 28, 2023
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Okay

Nathan

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Not great
Light was very bright outside so wasn’t able to get much sleep. Bed was too firm and bouncy.
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on Sep 26, 2023
Hi Nathan, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

8/10 Good

Margaret

Business traveler
Disliked: Amenities
Housekeeping could do a better job cleaning
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on Sep 20, 2023
Hi Margaret,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware... there's bed bugs
Stayed 7 nights in Aug 2023
Response from Joe on Oct 24, 2023
I am sorry for your negative experience with us. We have worked on and corrected the issue, thanks for bringing it to our attention.

4/10 Poor

waunita

Disliked: Property conditions & facilities
Okd and outdated
Stayed 1 night in Aug 2023
Response from Joe on Oct 24, 2023
Waunita,I apologize that our hotel was not up to your standards, we are working on repairing and updating the property.

4/10 Poor

Karley

Traveled with family
Disliked: Staff & service
The rooms were horribly hot when we first got there. They never came to clean our room while we were gone during the day. I had to ask for fresh towels everyday and got told they didnt have very many left everytime i did. Ended up jist going to walmart and buying my own towels and wash cloth the last night we were there so i knew that we had clean towels to use to shower with. I also had to ask the front desk for some trash bags so that we could clean up some of the trash we had in our room since they never came around to clean our room. They also told us that we couldn't have food or drink inside the pool area when there were other guests that had drinks in the pool area the night before and they didnt say anything to them. Overall very disappointed in our stay.
Stayed 3 nights in Sep 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Karley, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

10/10 Excellent

Brian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and friendly people
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Brian, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Kaur J. #team6

2/10 Terrible

Aubrey

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were three cockroaches in the bathroom. I didn’t even stay, instead I immediately checked out. The staff was polite and understanding.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Aubrey, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Joann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking and price was great for 2 queen beds. When we got our room we were told it was directly across from the pool and my fear was the noise level would be extremely loud as the pool is inside and the entire building echoes. That was not the case. We got in the room and the noise was almost non-existent. Bed was comfortable, bathroom was clean with all necessities. Our room also had a mini fridge and microwave. The hotel was easily accessable and no fees collected at check-in for incidentals. We will be staying here again if ever back in the area!
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 12, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Brandi

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Housekeeping did not come to empty trash during our stay and there was no breakfast offered but other than those 2 things it was a very peaceful stay.
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Brandi, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

8/10 Good

Leandra

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
The facility itself is amazing! I had never been in a Motel 6 that was this large or had such an open interior for recreation, meetings, etc. However, the rooms were not adequately prepared for the number of patrons they were supposed to serve (only one towel & washcloth for a double queen room, no blankets or bed-spreads on the beds, only one working light in the room near the bathroom, etc)) and the night staff was nowhere to be found. There was a handwritten paper on the desk that said they had stepped out and to call this number 8:00PM, which we did and they said they were on the roof and would be right there, but it took upwards of 10 min. The desk was unoccupied for the 2 hours after we arrive as I tried to get towels, lightbulb, etc. There was also no one at the desk when I tried to turn in my key the next morning upon our departure at 7:00AM. The pool was also amazing, but had very few towels for swimmers to use and needed the surrounding area vacuumed, as there was lots of debrie on the carpeted areas.This motel has so much potential, but needs someone who cares about the rooms and the customers!
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Sep 12, 2023
Hi Leandra, We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6

10/10 Excellent

Nicholas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saweet stay, great find, unexpected.
Great stay. Best motel 6 in the country! Large hotel with lots of space. Safe area with walking, biking paths. Great tv setup with lots of channels.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Sep 7, 2023
Hi Nicholas, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 Good

Erik

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
La tina de agua que no se iba el agua cuando uno se baña
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on Aug 30, 2023
Hola Erik,Gracias por brindar comentarios. Su experiencia es importante para nosotros y esperamos tener la oportunidad de mejorar su experiencia con nosotros. Por favor visite nuevamente.Lilith#Equipo6

6/10 Okay

Mike

Stayed 1 night in Aug 2023

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
The mattress was hard and stiff. And the lughts outside the room at night make it seem like its stil daylight out with the curtains closed.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 24, 2023
Hi Mark,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Terrible

Paul

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Poor ely run
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on Aug 24, 2023
Hi Paul,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Okay

TORAL

Stayed 1 night in Aug 2023

2/10 Terrible

Desiree, Kellogg

Traveled with family
Disliked: Property conditions & facilities
I'm beyond exhausted from this experience...check in was lengthy, toilet was non working so had to move rooms, new room had zero garbage cans. Attempted to swim but zero pool towels and the pool was dirty. Hotel advertised hot breakfast but I discovered after asking only had coffee. The hotel room was like a sauna and took 4 hours to cool down enough to attempt sleep! The icing on the cake?? I so wonderfully discovered at a 2am bathroom trip, they had roaches! Never again. This hotel should be removed, I am beyond frustrated this was listed with Orbitz and had I known I would have never booked this.
Stayed 1 night in Jul 2023