Couldn't get TV to work. Staff had hard time getting TV to work, but finally did.
Comment from Hotel Management
Oct 20, 2016 by Sherri Andrews, Hotel Management
Thank you for posting a review of our hotel, as your feedback is very important to us to see where we need to improve. I am glad that you thought the bed was comfortable, and I hope you were able to get a good nights rest. I am sorry to hear that you had difficulty with the television in your room. However, I am relieved that we eventually got the problem solved for you. Our team strives to provide not only exceptional customer service, but all aspects of your stay meet all of your requirements. Overall, I hope you were able to enjoy your stay with us, and will give us another chance to meet all of your expectations by visiting us in the future the next time you travel through Grand Island .