Ratings based on 205 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from North Platte, NE

In town for flight

Posted Feb 10, 2017
Pros: Nice place.
Cons: Training of new employees
I actually am pretty pleased with the hotel but the staff need more training. I checked in Wednesday evening. No issues and very nice woman took care of me. But she did not seem well organized. After I got my key, I asked her where the best place to park was. I was told the front so I got my bags and brought them in. Found I was in the back area of the nice hotel and there was a parking area immediately adjacent. The exit door was 3 doors down from my room. Oh well..... I called and put in for a wake up call to be ready for my flight. It never arrived. Luckily I had my backup alarm. These are basic training issues. Love the hotel and location and plan to stay again.
Comment from Hotel Management
Feb 13, 2017 by Randy GSM, Hotel Management
Thank you Chris for taking the time to give us your feedback. We are currently training a couple of new Guest Service Representatives. I apologize for you not receiving your wake up call. I'm so glad you had a backup alarm set. I assure you I will continue to work with our new staff to make sure they are familiar with the closest parking for each room and how critical it is for every guest to receive their wake up call. I hope to see you the next time you're in the Grand Island area.
5 out of 5
Recommended
for Everyone
by A verified traveler from kearney NE

Weekend getaway

Posted Jan 30, 2017
My husband & I had a sitter so we could go on a date night out of town & got a good deal on this hotel. We enjoyed our stay & plan to bring our boys back with us sometime to play the mini golf & swim. Breakfast was a really nice area & good selection. Staff was friendly & room was comfortable.
Comment from Hotel Management
Feb 1, 2017 by Randy Guest Service Manager, Hotel Management
Thank you Aly for the wonderful review. I'm happy to hear that you enjoyed your stay. We look forward to welcoming you again soon. I'm sure your boys will have a great time.
5 out of 5
Recommended
for Families
by A verified traveler from Tiffin, IA

Great weekend stay.

Posted Jan 21, 2017
Pros: Quiet, comfortable.
Location: Easily accessible to city center and area services.
This large convention-type hotel was just the thing for a long weekend, made an extra day longer by an ice storm. Complementary breakfast buffet and excellent restaurant on site. Staff was friendly and professional.
Comment from Hotel Management
Jan 21, 2017 by Randy Guest Service Manager, Hotel Management
Hi Wally, Thank you for the great review. We always love to hear that our guests enjoyed their stay and appreciate the amenities that we offer at Hotel Grand Conference Center.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2017
Very clean, frindly staff! Enjoyed the on site bar. Staff was great!
Comment from Hotel Management
Jan 12, 2017 by Randy Guest Service Manager, Hotel Management
Thank you for taking the time to provide us with your feedback. I'm glad you enjoyed the time you spent in Images Bar and Grill. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for Families

Posted Jan 5, 2017
We wanted a place to stop between Colorado and Omaha and stayed at the Grand Conference Center. The staff was so helpful and the wonderful pool was so nice and warm I didn't want to get out. The kids played and fell asleep in the car. A wonderful stay.
Comment from Hotel Management
Jan 8, 2017 by Randy Guest Service Manager, Hotel Management
We are happy to hear that you had such a good stay. We look forward to seeing you again next time you are in Grand Island
5 out of 5
Recommended
for Everyone
by A verified traveler

A find!

Posted Dec 5, 2016
Cons: breakfast - fresh fruit would be nice
We were very impressed with this hotel. My son and I enjoyed the putt putt, pool, ping pong, and swimming. The staff was very nice and our room was very clean and extremely comfortable. Very nice extras and a great breakfast!
Comment from Hotel Management
Dec 9, 2016 by Randy Guest Service Manager, Hotel Management
Hi Stacy, Thank you for taking the time to give your feedback. We love hearing that you enjoyed all our amenities.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice place to stay

Posted Nov 28, 2016
It was very clean, great breakfast and comfortable. The bed was nice the pool and hot tub were nice and clean
Comment from Hotel Management
Nov 30, 2016 by Randy Guest Service Manager, Hotel Management
Thank you Patrick for taking the time to give us your feedback. I'm glad to hear that you liked our clean, heated pool.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Booked hotel online while traveling

Posted Nov 22, 2016
Pros: It was clean and comfortable.
Cons: A little updating maybe.
Location: Only went to get dinner and then sleep .
We arrived at night. We were surprised it was off the interstate a few miles. Desk clerk was friendly. Hotel was very comfortable and reasonably priced. We enjoyed a cocktail in the lounge before going out to eat. The breakfast area was very nice and provided a nice variety of food.
Comment from Hotel Management
Nov 26, 2016 by Randy Guest Service Manager, Hotel Management
Thank you Sharleen for taking the time provide us feedback. We are 4 and a half miles north of I-80. I'm glad to hear that you enjoyed our Free Hot Breakfast Buffet. Hope to see you again the next time you're passing through.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 19, 2016
Great hotel, very clean and lots to do for the kids. The restaurant was great and the food some of the best you'll ever have. I'd definitely stay again.
Comment from Hotel Management
Nov 22, 2016 by Randy Guest Service Manager, Hotel Management
Thank you Bryce for the kinds words. Hope to see you again soon.
5 out of 5
by A verified traveler

Happy about Hotel Grand!

Posted Nov 16, 2016 on Hotels
Couldn't have been happier with our stay at Hotel Grand Conference Center in Grand Island, NE. The property was clean and the room was incredibly clean and comfortable. Front desk staff was cordial, competent, and quick. Will definitely stay again!
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to Hotel Grand Conference Center again in the future.