The check in staff was rude when we first arrived. (One women) The rooms were ok, needed some updating for the price of the room. No chairs on balcony, when asked if any were available ' we can check if we have any left'. Never heard anything back. Really need chairs on balcony.
Comment from Hotel Management
Sep 28, 2016 by Scott S GM, Hotel Management
Dear Anonymous Traveler
Thank you for your recent stay with us here at Radisson Niagara. We appreciate the feedback as we get ready for the upcoming room renovations this winter. I apologize for the lack of chairs on the balconies but are hoping to add them next season. Unfortunately, for families with children, they were removed as an attractive danger to children who could climb up and fall.
Thank you again for staying.