Ratings based on 199 Verified Reviews

4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Aug 30, 2016 on Hotels
The only thing I could suggest would be better pillows in the room.
4 out of 5
by Jessica from Moreno Valley, CA

Horrible Staff!

Posted Aug 15, 2016 on Hotels
Arrived at the hotel after an 11 hour drive. Check-in was easy, until I found out that I was put in a room that did not include the sofa sleeper that I paid extra for on Hotels.com. The clerk at the desk made me sit down at a computer & try to print out the email that Hotels.com sent me showing the room description. I was told that the room type that I reserved on Hotels.com didn't even exist. After I couldn't get the email to pull up, I was asked to forward him the email. Apparently the one that I had already showed him on my phone wasn't enough. I then had to wait for the manager to come back from the property across the street to talk to me. After making a bunch of excuses, arguing with me, & passing the blame onto Hotels.com, she finally took care of the situation & was able to put me into the room that I thought I reserved in the first place. By this time I was extremely exhausted, overwhelmed, & on the brink of tears. The remainder of my stay, the staff was very rude & stand-offish to me & my family. I was definitely treated like the "problem customer." We even got a call from the front desk regarding a noise complaint supposedly coming from our room. We had been out all day & had only been in our room for 5 minutes when we got the call! The hotel itself is in a great location, & the beds are extremely comfortable!
3 out of 5
by Micah from Fort Collins

Website amenities wrong.

Posted Aug 14, 2016 on Hotels
Room was not what hotels.com advertised. The staff made it right, but the website is completely wrong about amenities. I will likely not use hotels.com again.
5 out of 5
by Cody

This traveler left a rating score only Posted Aug 10, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

great location

Posted Aug 7, 2016
Pros: location,location,location
Cons: doughnuts, pay per view for movies.
Location: lots of places to walk to downtown.
front desk personnel were welcoming and helpful. breakfast was pretty standard. no microwave in breakfast area. enjoyed the happy hour beer. enjoyed the free local paper. housekeeping staff very efficient.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado Springs

Nice hotel downtown

Posted Jul 25, 2016
This is a nice hotel located on Main street. The outside pool was very nice after a hot day. Never heard a sound while inside our room. We were located on the top floor on an end.
5 out of 5
by moira from Scotland

Grand Junction Break.

Posted Jun 29, 2016 on Hotels
Enjoyed our break in Grand Junction. Good hotel in a fantastic little town.
4 out of 5
by Eric

This traveler left a rating score only Posted Jun 20, 2016 on Hotels
4 out of 5
by Frank

This traveler left a rating score only Posted May 9, 2016 on Hotels
5 out of 5
by Lorne from Denver, CO

Great stay

Posted Apr 30, 2016 on Hotels
Comfortable and convenient location with great coffee!