Ratings based on 280 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Clean and spacious room with friendly staff

Posted Aug 18, 2015
Pros: Clean room, clean bathroom, breakfast
On the map, this hotel seemed close to the airport, but I wouldn't have known. Walls seemed relatively thick, as I couldn't hear any neighbors, and the A/C was quiet (but cold). Both the room and the bathroom were really large with plenty of room to move about. I booked with breakfast coupons, which was a good deal -- they get you one entree and one drink from the onsite restaurant (cooked to order). Overall a great experience!
Comment from EPC
Aug 19, 2015 by Rudd, EPC
Thank you Brandon from Denver for taking the time to share your thoughts and comments about your great experience with us here at the Holiday Inn & Suites. Your feedback on our rooms, breakfast and friendly staff are greatly appreciated. We are happy you had such a wonderful stay. Thank you again for choosing us. Randy Rudd General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2015
Stayed overnight one night. Beds were comfortable and hotel was clean.
Comment from Hotel Management
Aug 12, 2015 by Rudd, Hotel Management
Thank you Traveler for responding about your overnight stay with us. Your comments on our comfortable bads and clean rooms are appreciated. Thank you again for choosing us. Randy Rudd General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

What a nice surprise!

Posted Jul 28, 2015
Pros: Cleanliness, comfort.
We traveled cross country and booked this hotel at the last minute. What a wonderful experience after a long day on the road. I only wish we had arrived earlier so we could have enjoyed it a little longer. The rooms were extra comfortable, clean and polished. The bar and restaurant were very nice and the staff was friendly. I highly recommend this hotel.
Comment from Hotel Management
Jul 31, 2015 by Rudd, Hotel Management
Thank you Traveler for sharing your thoughts and comments regarding your wonderful experience with us here at the Holiday Inn & Suites. We appreciate your kind descriptions of our extra comfortable rooms, bar, restaurant and friendly staff. Thank you again for booking with us and thank you for your recommendation. Randy Rudd General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Will definitely choose Holiday Inn and Suites agai

Posted Jul 20, 2015
The person working the front desk was very pleasant, immediately greeted us and checked us in quickly. The room was very clean and comfortable. We will definitely stay there again.
Comment from Hotel Management
Jul 22, 2015 by Rudd, Hotel Management
Dear Traveler, We thank you for taking the time to respond regarding your experience with us. Your feedback on our clean and comfortable rooms and pleasant front desk team are much appreciated. Thank you again for choosing us and we definitely look forward to seeing you again. Randy Rudd General Manager
2 out of 5
by A verified traveler

Nice hotel, not helpful staff, Don't take your dog

Posted Jul 10, 2015
Pros: Really nice, new and clean.
Cons: Staff attitude and helpfulness. Really geared more to airport travelers and staff not people driving through.
Location: Restaurants, nice grocery store, otherwise not much but the airport.
The staff was not helpful when we realized they were not pet friendly. Sure I should have checked ahead of time, but their attitude was well you booked through Expedia so it is not our problem. No attempt to help, they even threatened me that if I brought the dog in through the back door there would be a $250 fine, like that was my plan. Luckily we found a dog nanny at the last second. The jacuzzi was nice but way to hot to even sit in comfortably. The maintenance man was nice but said he had been instructed to leave it at that temperature.
3 out of 5
by A verified traveler

Posted Jun 27, 2015
could not process us at checkin, because I had two rooms and one group checked in early. Said they did not have reservation until I gave them confirmation number and they called expedia. Took them 25 minutes at 10pm to do this. air conditioner in the room was very noisy as was bathroom fan. Also window faced I-70 highway.
Comment from Hotel Management
Jul 2, 2015 by Rudd, Hotel Management
Dear traveler, Thank you for taking the time to respond regarding the issues you experienced with us. Your feedback is greatly appreciated so that we can ensure this check-in situation does not happen again. On behalf of the entire staff, I apologize for the confusion with your reservation and the noisy air conditioner and fan. Randy Rudd General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Comfortable and Clean

Posted Jun 21, 2015
Pros: Location, clean, comfortable.
Clean, friendly staff, good location, comfortable bed, reasonable price point.
Comment from Hotel Management
Jun 30, 2015 by Rudd, Hotel Management
Thank you Ron from Boston, MA for responding and commenting on comfortable and clean stay with us. We appreciate all your kind feedback. Thank you again for choosing us. Randy Rudd General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel at a good price

Posted Jun 15, 2015
Pros: Clean, modern
Cons: Breakfast would be nice!
Location: Close to I70 and airport area.
Nice facilities, newer hotel, coffee in the lobby was a welcome touch.
Comment from Hotel Management
Jun 18, 2015 by Rudd, Hotel Management
Thank you for the wonderful comments you wrote about your stay with us. We appreciate you responding regarding our comfortable hotel. Thank you again for choosing us. Randy Rudd General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 4, 2015
Clean, spacious room. Great place to stay. Great location. Would stay there again.
Comment from Hotel Management
Jun 9, 2015 by Rudd, Hotel Management
Thank you for taking the time to respond regarding your accommodations with us. Your feedback on our clean, spacious rooms and location are greatly appreciated and we look forward to hosting you again on your next stay. Randy Rudd General Manager
1 out of 5
by A verified traveler from grand junction co

Great hotel staff friendly n nice

Posted May 26, 2015
Stayed for two nights, after sleeping firsy night in bed pulled off comforter and sheets to find an open used condom and wrapper in the sheets totally grossed out, they were willing to refund 20-25.00 off stay for inconvience after we paid 350.00 for the room. What a slap in the face they were not able to do anything further due to us booking with expediA left msg for manager to call usus, and still no one has bothered to call us back