Ratings based on 492 Verified Reviews

4.3 out of 5
86% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from St. Paul, MN

Good hotel in Grand Junction

Posted Oct 17, 2017
Pros: Usual Holiday Inn standard.
Cons: Restaurant food quality, service (server are great, just too few). Room Internet connection and speed.
Overall is good. Price is OK. Room is cleaning although floor carpet makes room and hallway dark and a little dirty in feel. Restaurant food quality can be improved. Restaurant service can use some help. Room Internet speed and connection needs improvement.
Comment from Hotel Management
Oct 18, 2017 by Tammy, Hotel Management
Dear Chung, Thank you very much for taking the time to let us know about your experience. We appreciate your comments and will share them with our associates. I am happy to let you know we have just completed a new upgrade with our internet service. I do hope you will come back and stay with us again. I believe you will see a great improvement in speed and connectivity. Make it a great day! Tammy Anderson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2017
Clean, nice room. Beautiful view. Quiet hallways. Nice restaurant/bar downstairs. Staff was nice. Shuttle to the airport starts at 5:00am and the driver was friendly. Fridge made a clicking noise occasionally but I didn't even notice it the first night.
Comment from Hotel Management
Oct 14, 2017 by Tammy, Hotel Management
Thank you for your great rating and feedback. We do appreciate your comments on your clean room with beautiful view. It is also nice to see you enjoyed our restaurant/bar. I do hope you will stay with us again on your next trip through Grand Junction. In Hospitality, Tammy Anderson, General Manager
3 out of 5
by A verified traveler from Arizona

Grand Junction stay

Posted Sep 25, 2017
Pros: friendly staff, nice rooms good coffee comfortable beds and pillows.
Cons: Noise saving insulation and the room doors when shutting are really loud.
While the staff and room were nice enough the lack of sound proofing in the walls was terrible. You could hear the people above and next to you at all times. The worst was having to listen to someone's vomiting at 5 in the morning. I wish the noise control would of been better as I liked the place. The restaurant was not bad only issue a bit under staffed and breakfast took forever, when we called down for room service was told they could not take our order as they were too busy.
Comment from Hotel Management
Sep 28, 2017 by Tammy, Hotel Management
Dear Larry, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn GRAND JUNCTION-AIRPORT. I would like to sincerely apologize to you for your experience. We always want to make each stay as pleasant as possible, and we failed to do so in your case. We will share your comments to coach our team in order to provide a better experience in the future. I do hope you will give us a chance by staying with us again so we may show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, Sincerely, Tammy Anderson General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Craig Co

Weekend Stay

Posted Sep 18, 2017
Pros: Holiday Inn was very clean
Cons: Very noisey ,traffic from freeway.o
Grand Junction was very busy the weekend we stayed there so we didnt stay at our normal hotel because it was booked. Holiday Inn is very nice, clean and just off freeway.
Comment from Hotel Management
Sep 19, 2017 by Tammy, Hotel Management
Dear Kim, Thank you for writing a review. We are very happy to hear you booked your stay with us. We strive to be the best when it comes to cleanliness and service, and it looks like you agree. I do hope you will return and stay with us again. Happy Trails, Tammy Anderson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2017
Nice hotel. Easy access to airport. Staff very friendly. Room clean and updated
Comment from Hotel Management
Sep 18, 2017 by Tammy, Hotel Management
Thank you for your excellent review and feedback. It's a great day when I receive comments like yours. I am happy to hear our hotel is nice, location is good, room was clean and our staff was friendly. I do hope you will plan a return trip and stay with us again. Make it a great day! Tammy Anderson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from North Georgia

Newer hotel near airport and still quiet!

Posted Sep 9, 2017
Pros: Great rate, newer hotel, great staff.
Location: Restaurant/bar on site and more within walking distance. Would highly recommend driving to downtown, art, shops, restaurants.
Loved everything about this hotel! Easy to get to, quiet even near airport and freeway. Staff was wonderful, very comfortable room and beds. Very nice indoor pool and hot tub. Great breakfast and restaurant staff. Very definitely recommend.
Comment from Hotel Management
Sep 11, 2017 by Tammy, Hotel Management
Dear Lesley, Thank you very much for taking the time to write such a wonderful review. We truly appreciate your comments on our location, comfortable room, great food and staff. Please do return and stay with us again! Make it a great day! Tammy Anderson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Co

Moab Alternative

Posted Aug 27, 2017
The staff was efficient. Gave us an early check in.
Comment from Hotel Management
Aug 28, 2017 by Tammy, Hotel Management
Dear Joe, Thanks you for your review and feedback. We are so happy our staff was efficient and was able to give you an early check in. We invite you to return and stay with us again. Sincerely, Tammy Anderson, General Manager
2 out of 5
by A verified traveler

Wouldn't stay here again

Posted Aug 25, 2017
Hotel cleanliness subpar, Hallway floors very dirty and old. shower curtain ripped in several places and toilet clogged upon our arrival. Breakfast buffet.... couldn't eat the hot food., pretty bad .
Comment from Hotel Management
Aug 28, 2017 by Tammy, Hotel Management
Thank you for your review and feedback. My sincerest apologies for the issues you experienced. This truly does not sound like our Hotel. We do not offer a breakfast very often, and our cleanliness standards are very high. I am so sorry we failed you, and will share with our associates, for further improvement. Respectfully, Tammy Anderson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Aug 23, 2017
The room was very clean and the staff was very friendly. Would recommend this hotel.
Comment from Hotel Management
Aug 28, 2017 by Tammy, Hotel Management
Thank you for your review and feedback. It is great to hear your room was very clean and our staff was friendly. Please come back and visit us again! Kind regards, Tammy Anderson, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Erie, Colorado

convenient location to Palisade

Posted Aug 21, 2017
Pros: location and cleanliness
The hotel was comfortable and clean. I was most impressed with the service I received when I called the hotel to report that I had left two jackets in the closet of the room. I was informed that UPS would pick up the items and ship them to me.
Comment from Hotel Management
Aug 21, 2017 by Tammy, Hotel Management
Dear Judith, Thank you for your review and feedback. I am very happy you are pleased with our hotel service and clean, comfortable room. We hope you will return and stay with us again! Warm regards, Tammy Anderson General Manager