Ratings based on 479 Verified Reviews

4.3 out of 5
87% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Craig Co

Weekend Stay

Posted Sep 18, 2017
Pros: Holiday Inn was very clean
Cons: Very noisey ,traffic from freeway.o
Grand Junction was very busy the weekend we stayed there so we didnt stay at our normal hotel because it was booked. Holiday Inn is very nice, clean and just off freeway.
Comment from Hotel Management
Sep 19, 2017 by Tammy, Hotel Management
Dear Kim, Thank you for writing a review. We are very happy to hear you booked your stay with us. We strive to be the best when it comes to cleanliness and service, and it looks like you agree. I do hope you will return and stay with us again. Happy Trails, Tammy Anderson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2017
Nice hotel. Easy access to airport. Staff very friendly. Room clean and updated
Comment from Hotel Management
Sep 18, 2017 by Tammy, Hotel Management
Thank you for your excellent review and feedback. It's a great day when I receive comments like yours. I am happy to hear our hotel is nice, location is good, room was clean and our staff was friendly. I do hope you will plan a return trip and stay with us again. Make it a great day! Tammy Anderson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from North Georgia

Newer hotel near airport and still quiet!

Posted Sep 9, 2017
Pros: Great rate, newer hotel, great staff.
Location: Restaurant/bar on site and more within walking distance. Would highly recommend driving to downtown, art, shops, restaurants.
Loved everything about this hotel! Easy to get to, quiet even near airport and freeway. Staff was wonderful, very comfortable room and beds. Very nice indoor pool and hot tub. Great breakfast and restaurant staff. Very definitely recommend.
Comment from Hotel Management
Sep 11, 2017 by Tammy, Hotel Management
Dear Lesley, Thank you very much for taking the time to write such a wonderful review. We truly appreciate your comments on our location, comfortable room, great food and staff. Please do return and stay with us again! Make it a great day! Tammy Anderson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Co

Moab Alternative

Posted Aug 27, 2017
The staff was efficient. Gave us an early check in.
Comment from Hotel Management
Aug 28, 2017 by Tammy, Hotel Management
Dear Joe, Thanks you for your review and feedback. We are so happy our staff was efficient and was able to give you an early check in. We invite you to return and stay with us again. Sincerely, Tammy Anderson, General Manager
2 out of 5
by A verified traveler

Wouldn't stay here again

Posted Aug 25, 2017
Hotel cleanliness subpar, Hallway floors very dirty and old. shower curtain ripped in several places and toilet clogged upon our arrival. Breakfast buffet.... couldn't eat the hot food., pretty bad .
Comment from Hotel Management
Aug 28, 2017 by Tammy, Hotel Management
Thank you for your review and feedback. My sincerest apologies for the issues you experienced. This truly does not sound like our Hotel. We do not offer a breakfast very often, and our cleanliness standards are very high. I am so sorry we failed you, and will share with our associates, for further improvement. Respectfully, Tammy Anderson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Aug 23, 2017
The room was very clean and the staff was very friendly. Would recommend this hotel.
Comment from Hotel Management
Aug 28, 2017 by Tammy, Hotel Management
Thank you for your review and feedback. It is great to hear your room was very clean and our staff was friendly. Please come back and visit us again! Kind regards, Tammy Anderson, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Erie, Colorado

convenient location to Palisade

Posted Aug 21, 2017
Pros: location and cleanliness
The hotel was comfortable and clean. I was most impressed with the service I received when I called the hotel to report that I had left two jackets in the closet of the room. I was informed that UPS would pick up the items and ship them to me.
Comment from Hotel Management
Aug 21, 2017 by Tammy, Hotel Management
Dear Judith, Thank you for your review and feedback. I am very happy you are pleased with our hotel service and clean, comfortable room. We hope you will return and stay with us again! Warm regards, Tammy Anderson General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Most travelers want a quick breakfast that's included. I don't love that you have to purchase coupons for breakfast or pay a la Carte. And I had a coupon but was charged an extra fee for my orange juice because I also had coffee. And while the food and service was really great, the sitdown was much longer and more expensive than I would have cared for.
Comment from Hotel Management
Aug 21, 2017 by Tammy, Hotel Management
Thank you for your time and feedback. I am so sorry for any miscommunication. We are a full-service hotel with a restaurant, and therefore offer breakfast packages with vouchers. We are sometimes confused with Holiday Inn Express, a limited service hotel without restaurant. They put out a express breakfast in the morning. In Hospitality, Tammy Anderson, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Grand junction

Posted Aug 8, 2017
Most places have a complimentary breakfast; that might keep me from not coming back Pool water was cold The rest was nice
Comment from Hotel Management
Aug 21, 2017 by Tammy, Hotel Management
Thank you for your review and feedback. We are sometimes confused with the Holiday Inn Express. They are a select service hotel without a restaurant, so they offer a complimentary breakfast set up in a room. We are the Holiday Inn & Suites, a full-service hotel with a restaurant. We offer breakfast packages for a made to order breakfasts in our restaurant. These packages are often lower in price, than you might see at the other hotel. I know it can be very confusing, but I hope this will help in your future travels. Warm regards, Tammy Anderson, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location right right off the interstate

Posted Jul 25, 2017
Good location right off the interstate. Easy to get to palisades and downtown GJ. Friendly staff, clean facility. Only complaint was the hotel linens and sheets were old. Sheets had balled up and didn't make for a comfortable night sleep. Also air conditioning worked well but was very noisy.
Comment from Hotel Management
Jul 31, 2017 by Tammy, Hotel Management
Thank you for your review and feedback. We appreciate your comments on the good location, clean facility, and friendly staff My apologies on the linens and air conditioning. I will share your comments with our associates, so we may continue to approve. I do hope you will return and stay with us again.