Posted Jan 5, 2017
Needed a two day rest from cross country driving in lousy winter weather. About 2 hours in room a very loud compressor blasted from what seemed the floor above. A real head banging high decibel cycle that went on for twenty minutes a cycle. Called the desk and was informed a renovation was under way on floor above us, but they stop at 6pm. The did not respond to my phone report of a noise issue, so I went down to the desk to find three people laughing and telling jokes at the counter. When I ask about the noise a young woman sitting behind the clerk said it wasn't the construction equipment, no, it was a compressor system related to the fire suppression, she laughed and said she can't understand anyone wanting that room. They did move us to another room down the hall, its door number had been removed and a penciled paper was scrawled the number, a mess of scotch tape holding it to the door. Room was OK, except the fridge and micro antedated the early Disco era, something retrieved from the dustbin of time... we left next morning, cutting our stay at this inn short.
Comment from Hotel Management
Jan 7, 2017 by LQ Customer Care, Hotel Management
Thank you for your candid feedback. We are very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our management staff to ensure improvements are made. We very much appreciated your business and thank you for staying with us.
Respectfully, LQ Customer Care