Ratings based on 175 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Not-So-Grand Junction

Posted Jul 18, 2017
Pros: Not much
Cons: Fix the plumbing and electrical service, instruct cleaning staff to pay attention to bathrooms and desk clerk to limit chitchat when guests are waitig
Location: Not much, its Grand Junction.
Fairly new Residence Inn by Marriott located adjacent to I-15 in GJ. Surprisingly hard to find as it is tucked behind a sister larger Marriott Hotel some distance off the freeway. CO has switched to a confusing and dangerous circular roundabout intersection design that ay have you driving three times around the circle and still miss the correct exit to your desired street. Once at the motel, there was a single clerk dealing with a single family ahead of me checking in. She saw me but decided to chitchat with the family ahead for a good looooong time rather than wrap it up and check me in. Annoying after a long day driving to stand invisible for 10 minutes. She finally checked me in to the usual suite. Layout and overall cleanliness was OK, except but the bathroom smelled of urine, and the toilet was not clean. The bathroom water pressure for showering was a bare trickle but the tub drain didnt work well so you're ankle deep in dirty water before completing the trickle shower. Then the inadequate electrical outlet in the bathroom blew out the provided hair dryer, leaving the odor of burnt wiring and a day with wet hair. Big NOPE.
5 out of 5
Recommended
for Everyone
by A verified traveler

Waiting for the plane

Posted Apr 12, 2017
Pros: The cleanliness and size of the room
Cons: Everything was great !
Location: We didn't take much time to look around as we using it as place to stay after and before our flights.
We stayed here after flying into town and when we were waiting for our return flight.
Comment from Hotel Management
Apr 13, 2017 by General Manager, Hotel Management
Thank you for your kind remarks regarding your recent stay. We are delighted to read that our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest, and we hope to welcome you back again!
5 out of 5
by A verified traveler

Convenient

Posted Mar 23, 2017 on Hotels
Stay was great and a great hot breakfast!
Comment from Hotel Management
Mar 27, 2017
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we truly value your feedback. We welcome you back to visit us again!
5 out of 5
by Dana

Nice.

Posted Mar 22, 2017 on Hotels
Second time staying. Love this hotel. Home away from home.
Comment from Hotel Management
Mar 27, 2017
Dear Dana, We work to provide our guests with an excellent experience, and I’m so happy to see we were able to achieve this for you. It's always a pleasure having you with us, and we look forward to welcoming you back again on your next trip to Grand Junction!
5 out of 5
by wesley

Love it!

Posted Feb 27, 2017 on Hotels
Service was great and hotel was clean and spacious. Just needed a pace to crash on our way to Denver. Wouldn't hesitate to book here. Great for my small family.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Hello Wesley, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations! It was a pleasure to have you as our guest and look forward to your return.
5 out of 5
by Daisy

10 out of 10: Would Stay Again

Posted Feb 26, 2017 on Hotels
Excellent facilities, friendly staff, pass-able free breakfast, good coffee 24/7. The bed was very comfortable and the maid even did all our dishes. Very excellent experience.
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Dear Daisy, We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you! It was a pleasure having you with us and we look forward to welcoming you back on your next trip.
3 out of 5
by Debra

Very disappointing

Posted Feb 26, 2017 on Hotels
Service was mediocre. Breakfast was horrible. Boxed eggs, microwaved sausage. Thi s has been our go to hotel in Grand Junction for many years. We will be staying elsewhere from now on.
4 out of 5
by Cynthia

Great for three people

Posted Feb 26, 2017 on Hotels
This hotel was ideal for 3 people with a separate sleeping area and a sofa pull out couch.
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Cynthia, Thank you for reaching out and sharing your recent experience. We are pleased that you had a comfortable stay, and we hope to welcome you back again on your next trip to Grand Junction!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Nice staff and good breakfast.

Posted Feb 23, 2017
Was cool they had some free food and beverages that night. I think they have a few different things throughout the week. Check in and room and breakfast was all good. I recommend this place. I liked the side corner items for sale (e.g, water, snacks, toiletries, etc.)
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you! We enjoyed your visit and welcome you back whenever you are in the Grand Junction area again.
5 out of 5
by Jeffrey

Clean & relaxing

Posted Feb 4, 2017 on Hotels
Stopping through town on a road trip, found accommodations to be clean and relaxing. The kitchen was a great feature for making a meal as to eating out.
Comment from Hotel Management
Feb 17, 2017 by General Manager, Hotel Management
Hello Jeffrey, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and we look forward to your return!