Posted Aug 29, 2016
This was horrible! People seem to be living there - personal items spread everywhere. We arrived very late (11:30-12ish). After we got our baggage to the room and readied for bed - power went out. No one to complain to because hotel staff was not availabe. It was only our room, others had power - in fact they were having a gathering with toddlers running all over the courtyard. After 45 minutes of waiting, got power back and by that time the kids had already fallen asleep. Took the dog for 1 last bathroom break and there was a fist fight in the parking lot, a drunk lady ranting with foul language near the courtyard....and the toddlers still running amok. We woke an hour later to some one trying to get in our room. This is where we realized the deadbolt was in-operable. Once again, no hotel staff available. Had we been traveling with younger children, this would have been too unsafe. After the 2nd attempt to enter our room, we did use a chair to block entry. So, if you are thinking how could someone get in your room without a passcard? A simple explanation from the front desk at 430am....our passcard system doesn't work on a as room basis - so you just need a card to enter - ANY ROOM! We left at 430am - pj's and all. Just a bad situation!