Indoor pool, open 8:00 AM to midnight, pool umbrellas, sun loungers
Check availability

Reviews of Black Beach Inn by GrandStay

2.5 out of 5
Black Beach Inn by GrandStay
150 Mensing Drive, Silver Bay, MN

Reviews

8.4

Very Good

Rating 10 - Excellent. 321 out of 664 reviews" "
Rating 8 - Good. 194 out of 664 reviews" "
Rating 6 - Okay. 70 out of 664 reviews" "
Rating 4 - Poor. 56 out of 664 reviews" "
Rating 2 - Terrible. 23 out of 664 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Emelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great my kid is having fun with the indoor pool
Stayed 1 night in Mar 2024
Response from Jeff on Mar 25, 2024
Thank you for the review. We hope to see you again on your next visit to Silver Bay.

10/10 Excellent

Karly

Stayed 1 night in Mar 2024
Response from Jeff on Apr 7, 2024
Thank you for the review. We hope to see you again on your next visit to Silver Bay.

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jeff on Jan 24, 2024
Thank you for the 10 out of 10 rating. We look forward to your next visit to Silver Bay

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jeff on Jan 8, 2024
Thank you for the review.We hope to see you again in Silver Bay

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jeff on Nov 3, 2023
Thank you for the rating. We hope you will return for another stay in Silver Bay

10/10 Excellent

Guanming

Liked: Cleanliness, staff & service, property conditions & facilities
overall is good.
Stayed 1 night in Oct 2023
Response from Jeff on Oct 12, 2023
Thank you for the review. We hope to see you again in Silver Bay.

6/10 Okay

Lee

Liked: Cleanliness, staff & service, room comfort
Over priced
Over priced no restaurant nearby
Stayed 1 night in Oct 2023
Response from Jeff on Oct 12, 2023
Thank you for the feedback.

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for an overnight stay. The front desk receptionist was helpful with a dinner suggestion.
Stayed 1 night in Oct 2023
Response from Jeff on Oct 7, 2023
Thank you for the feedback. We hope to see you again on your next visit to Silver Bay

10/10 Excellent

Donna

Stayed 1 night in Sep 2023
Response from Jeff on Oct 7, 2023
Thank you for the review. We hope you return for another visit to Silver Bay

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jeff on Sep 18, 2023
Thank you for the review. We hope to see you on your next trip to the North Shore.

10/10 Excellent

Gwen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The ice machine wasn’t working
Stayed 1 night in Sep 2023
Response from Jeff on Sep 15, 2023
Thank you for the feedback. We apologize the ice machine is not working, we are waiting for a replacement to be delivered.

6/10 Okay

Kailee

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Jeff on Sep 15, 2023
Thank you for the feedback. We hope you will return for an improved stay in the future.

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place staff responsive 4 stars on cleanliness for 1/5 pillowcases being dirty
Stayed 1 night in Sep 2023
Response from Jeff on Sep 15, 2023
Thank you for the feedback. We hope you will return on your next visit to Silver Bay.

8/10 Good

Victoria

Traveled with family
Beautiful
Stayed 1 night in Sep 2023
Response from Jeff on Sep 9, 2023
Thank you for the review. We hope you return for another stay in Silver Bay.

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2023
Response from Jeff on Sep 8, 2023
Thank you for the review. We hope you will choose the Black Beach Inn on your next visit to the North Shore.

10/10 Excellent

Veronika

Liked: Cleanliness, amenities
Great hotel and we appreciate that they’re dog-friendly
Stayed 1 night in Sep 2023
Response from Jeff on Sep 7, 2023
Thank you for the review. We hope to see you again in Silver Bay.

10/10 Excellent

Fatuma

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Sep 2023
Response from Jeff on Sep 7, 2023
Thank you for the review. We hope to see you on your next visit to Silver Bay.

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Sep 2023
Response from Jeff on Sep 7, 2023
Thank you for the review. We hope to see you on your next visit to the North Shore.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jeff on Sep 7, 2023
Thank you for the review. We hope to see you again in Silver Bay.

6/10 Okay

James, Ellington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jeff on Sep 7, 2023
Thank you for the review. We hope you will return for an improved stay in the future.

10/10 Excellent

Theresa, St. Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Jeff on Sep 7, 2023
Thank you for the review. We hope to see you on your next visit to the North Shore.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jeff on Sep 7, 2023
Thank you for the review. We hope to see you on your next trip to Silver Bay.

6/10 Okay

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Jeff on Sep 7, 2023
Thank you for the review. We hope you will return for an improved stay in the future.

8/10 Good

Naomi, Pine River

Stayed 2 nights in Jul 2023
Response from Jeff on Sep 7, 2023
Thank you for the review. We hope to see you on your next trip to Silver Bay

8/10 Good

Wendee

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Jeff on Sep 7, 2023
Thank you for the review, we hope to see you again in Silver Bay

4/10 Poor

Heather

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The pool’s ventilation system was apparently down but it was still running. The pool area had a slide. However you could not stay in the pool area for more than 20-30 minutes without your eyes and skin burning from the fumes. The front desk lady upon our check in was very kind and helpful. After she had left we had a few requests extra towels and more sheets as there was none, the returning people at the front desk they were very short and not friendly. Our hotel room was not clean and we found old milk container beside the bed that had dust on it it was there so long. We had 6 people in to sleep and was originally set up for two beds and a bunk. We ended up getting a kind bed and a pull out which was HIGHLY uncomfortable and not able to sleep in it. For the amount of money we had spent we were very uncomfortable.
Stayed 2 nights in Jul 2023

2/10 Terrible

Klaus

Traveled with partner
Disliked: Amenities
AVOID. Terrible service at the front desk. Never seen anything like it: people were not just unfriendly but outright hostile. When I asked to be given a different room due to the ice machine and laundry room being close to our room I was informed that they were sold out. The next morning the senior manager told me that in fact 4 other rooms had been available but the front desk couldn't be bothered to move us to a quieter room. Instead we had the pleasure of enduring a largely sleepless night. The senior manager and Wyndham customer care office promised to address the situation. I am still waiting to hear from them again. Cleanliness of the room was not great either and beds were not particularly comfortable. I would say in your own interest - AVOID this hotel under all circumstances. Hope this review of a terrible hotel is a little helpful.
Stayed 1 night in Jul 2023

8/10 Good

Jane

Stayed 1 night in Jul 2023

4/10 Poor

Kim

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Disappointed
Unfortunately, this hotel has gone downhill. There were food stains on our sheets and only one worker so we had to change the sheets ourselves (which we were fine with). The mattress had a rip and stain in it. The window was glazed over with a haze, not a mist, but a haze that, even when washed, would not go away, and the room smelled like stinky feet. Despite all this, the beds were really comfortable and the hotel was close and convenient to the highway. It has now been sold and will be called Black Beach Inn starting August 1st. I hope things improve as we loved this hotel and have been staying here for years.
Stayed 3 nights in Jul 2023

10/10 Excellent

Lynn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, easy access from road. Not from from a small town for food.
Stayed 1 night in Jul 2023

10/10 Excellent

Thor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fancy? No. Good stay? YES
This hotel was comfortable and well serviced. The children had a blast participating in the "Mile Slide" contest and the front lobby made for a comfortable work-space for Dad. The cleanliness and breakfast weren't excellent, but were adequate for the overall price. Would DEFINITELY stay again
Stayed 1 night in Jul 2023

2/10 Terrible

Paul, fargo

Traveled with family
Disliked: Cleanliness, staff & service
It was really dark around the property The lobby was nice only thing that was good.The room was dirty a big red stain on the carpet marks on the wall and MOLD on the shower curtain. Talk to the manager in the morning and He could have cared less. 285.00 for a crap place.I do not recommend at all.
Stayed 1 night in Jul 2023

10/10 Excellent

Angela

Stayed 1 night in Jul 2023

6/10 Okay

LeaAnn

Traveled with family
Liked: Cleanliness, staff & service
Really weird room. We had a two room king suite with the air conditioner and fireplace (pilot light constantly provided heat) that worked against each other. The living room with the sofa bed room was really warm, while the bedroom stayed cool. The cover on the sofa bed mattress was filthy. I asked for extra sheets to cover it. I would not stay in a room like this again.
Stayed 2 nights in Jul 2023

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything went well staff was polite and quick
Stayed 1 night in Jul 2023

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, property conditions & facilities
There were literally no dining options within a 10 mile radius. We asked the front desk. They really didn't give much help. Finally went to a gas station and bought chips, cookies and water. The rooms were clean but overpriced.
Stayed 1 night in Jul 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
They need a restaurant…these frozen cheeseburgers do not cut it.
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2023

2/10 Terrible

April

Stayed 1 night in Jul 2023

10/10 Excellent

Shari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good facility. Very pleased. I just wish the bathroom was all enclosed, which is what I thought I paid for - a private bathroom. But the sink was open to the room.
Stayed 2 nights in Jul 2023
Response from Jeff on Jul 14, 2023
Thank you for the feedback. We hope to see you on your next trip to the North Shore.

10/10 Excellent

Susan M

Stayed 1 night in Jul 2023

6/10 Okay

Patricia

Traveled with group
Liked: Room comfort
Stayed 2 nights in Jul 2023
Response from Jeff on Jul 14, 2023
Thank you for the feedback. We hope you return for an improved experience in the future.

10/10 Excellent

Suryanarayana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2023
Response from Jeff on Jul 14, 2023
Thank you for the review. We hope to see you on your next visit to the North Shore.

8/10 Good

Ronald

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was great. Would appreciate a little more breakfast selection. Cappuccino machine like me another of your hotels we recently stayed in.
Stayed 1 night in Jul 2023
Response from Jeff on Jul 10, 2023
Thank you for the feedback. We hope to see you on your next visit to Silver Bay.

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Jeff on Jul 7, 2023
Thank you for the review. We hope to see you again in Silver Bay.

10/10 Excellent

Julie

Stayed 1 night in Jul 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my one night stay here! Very quiet and clean and is close to major north shore attractions.
Stayed 1 night in Jul 2023
Response from Jeff on Jul 7, 2023
Thank you for the review. We appreciate the feedback and hope to see you on your next trip to the North Shore.

6/10 Okay

John

Traveled with family
Liked: Staff & service
Ok, not great.
We chose the hotel for the pool slide. My kids love to find a place with a water slide on vacation. Grand view lodge in Niswa is a favorite of our. Both are fully independent swimmers, can tread water for several minutes, dive to the deep end and swim laps. But they are 44 and 46” tall. No go for this slide. The high school girl attending the slide said no go. The hotel, otherwise, was nothing to write home about. Dated, clean enough - the circulation on the pool deck wasn’t great. Terrible on eyes and lungs. Wading pool was closed for cleanliness. Will stay somewhere else on the north shore next time.
Stayed 1 night in Jul 2023
Response from Jeff on Jul 4, 2023
Thank you for the feedback. The water slide manufacturer requires that all users of the water slide be a minimum height of 48 inches to prevent the guest from being seriously injured. We are working on several projects for the hotel including updating our hotel interior and pool area. We hope you will consider staying with us again in the future for an improved experience.

10/10 Excellent

Chris

Stayed 1 night in Jul 2023