8/10 Good
Kelly David
Traveled with family
Feb 21, 2023
Liked: Cleanliness, staff & service
I think the front desk staff was friendly and nice. The person helping me printed my lift passes, but when I asked him about rentals he just said they would take care of it at the shop. He didn't mention to me that I needed one of the documents he printed for that, but rather mentioned it was my backup in case I lost any of the passes. That paper would have likely saved us 30-40 mins of time and frustration right away in the morning.
I was disappointed that the outdoor pool was not working. Also I was a bit disappointed that some of the areas around the entries by our building B weren't salted and were so extremely slippery.
I loved the pool and hot tub. I loved our room's view and I slept pretty good. I could not figure out how to turn the heating temperature down (both two wall thermostats were turned down and it was still pretty hot so cracked the door open one night). The shuttle was really great- picked us up within a minute of calling and got us right up front to the rental line. Our room wasn't as beat up at all as I had expected based on the reviews. It wasn't perfect, but nothing was really dirty or broken.
Overall our time was very enjoyable and I would consider coming back. The price was still very high for what you get, so that would be the hesitation.
Kelly David
Stayed 3 nights in Feb 2023