Ratings based on 659 Verified Reviews

4.0 out of 5
90% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by Danielle

Posted Feb 3, 2017 on Hotels
The room is exactly what one would want for a stay in a big city like Brussels. Comfortably small but large enough to have space for two with a good bathroom and is in a nice location with a 15 minute walk to Central. The only issue that can be said is the internet which for such a large and high end hotel is absolutely abhorrent. The bandwidth of the the entire hotel is terrible. It gets so bad that you cannot open emails or use anything online. It isn't reason enough to suggest someone shouldn't go here but it becomes the only thing that you remember about the stay.
Comment from Hotel Management
Apr 2, 2017 by Julie, Hotel Management
Thank you for your very nice feedback! We hope you will come back in our residence! Best regards, Victor - Reception
5 out of 5
by Jane

A great Christmas discount!

Posted Dec 28, 2016 on Hotels
Everything about Citadines was good except no tea-towel in the kitchen and the wifi did not work. We did ask for help at reception but the staff were not able to explain why it did not work. (Has worked OK in other Citadines). We did not choose to have the room cleaned so cannot comment on this aspect.
5 out of 5
Recommended
for Everyone
by A verified traveler from Norwich

Lovely hotel overlooking Christmas market

Posted Dec 12, 2016
Pros: Clean, great location, very friendly staff
Cons: Nothing
Location: Fantastic central location, tube stop very close so easy to get about from here
Lovely apartment containing everything that we needed, fantastic location, very friendly and helpful staff.
4 out of 5
by A verified traveler

hush a bye baby by the festive Chrismas market

Posted Dec 7, 2016 on Hotels
Right by the St.Catherine Christmas market but totally sound-proofed
5 out of 5
Recommended
for Everyone
by A verified traveler from Neill

Hotel was central

Posted Nov 22, 2016
Enjoyed everything about the hotel all was excellent
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Ayrshire, Scotland

Great accommodation in a lovely part of the city.

Posted Nov 15, 2016
Pros: Clean, good facilities - apart from wifi.
Cons: Wifi.
Location: Central. Good walking distance to all things cultural. Close to good shopping areas. Many restaurants nearby.
Good access to transport- metro station on the doorstep. Close to all local amenities. Good variety of restaurants nearby. Wifi in hotel very unreliable but overall a good choice of hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 13, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 18, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Great location

Posted Oct 3, 2016
Just a few min walking to Grand Place. Tube station just in the door, really convenient to go to airport/train station. Nice room, big space and really quiet during the night.