Ratings based on 3,000 Verified Reviews

4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 26, 2017
Hotel was fine. Pillows in the room were poor and made for a slightly uncomfortable sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler

CLassic style close to old town

Posted Sep 25, 2017
If you stay at this hotel don't miss to eat at the Cafe Metropole excellent ambiance food service.
5 out of 5
Recommended
for Everyone
by A verified traveler from scotland.

Very comfortable hotel ,close to centre

Posted Sep 24, 2017
Pros: elegant style/ quality fittings in rooms
Cons: Tea /coffee making facility in room
Location: Lose to restaurants, bars
Very comfortable hotel, efficient staff. lacks coffee /tea making facility in room
Comment from Hotel Management
Sep 25, 2017 by Hotel Métropole, Hotel Management
Dear Hugh, Thank you very much for sharing your impressions and feelings following your recent stay at Hotel Métropole. It is a great pleasure to read that you fully enjoyed it especially regarding the quality of the room allocated to you, the professionalism of our staff, and the style of our historical hotel. We have well take in consideration your suggestions about tea and coffee facilities. We are looking forward to welcome you back soon. Kind regards. The Management.
5 out of 5
Recommended
for Everyone
by A verified traveler from san clemente

Loved this hotel!

Posted Sep 21, 2017
Perfectly located. Beautiful hotel. Room was so spacious, clean & comfy. Cute old fashion lift. Staff was wonderful! I'd stay here again in a heartbeat.
Comment from Hotel Management
Sep 21, 2017 by Hotel Métropole, Hotel Management
Dear maureen, Thank you very much for your kind feedback following your last stay in our hotel. We are delighted to see that you are completely satisfied by this one especially regarding the spacious room allocated to you and also the kindness of our staff. We are looking forward to welcome you back very soon. Kind regards. The Management.
3 out of 5
Recommended
for Everyone
by A verified traveler from Belfast

Nostalgic Hotel needing a facelift

Posted Sep 19, 2017
Pros: Its style is a bit of a throwback to former years. Initial complementary drinks in the mini bar upowas a nice touch. It's wireless service was useless
Cons: It would have been better if they had have pre-warned at booking concerning the road works and the renovations within the hotel itself
Location: Good central location to the sights and places to eat and right beside a tube station
Metropole is a hotel over a hundred years old and it felt a bit like that.. Whilst I was there they were going some renovations and structural work which had the effect of making the lobby area a bit disheveled and tired looking. Outside the from of the hotel were major road works. The hotel provided a note apologizing about the noise and the smell. They provided ear plus at night time - however unless you were at the from of the hotel I am not sure you would have heard anything ( I did not ). It just looks as this hotel needs a bit of a cosmetic facelift which to be fair look like they were underway with some rennovations. I reckon when complete the hotel will be some way back to former glories.
Comment from Hotel Management
Sep 21, 2017 by Hotel Métropole, Hotel Management
Dear Jim, Thank you very much for having taken the time to share your thoughts and feelings following you recent stay at Hotel Métropole. It is a pleasure to read that you enjoyed it more specifically regarding the complementary drink offered to you and also our central location. About the work in the front we can only apologize for this. Indeed it is an initiative from the city of Brussels to improve and make more attractive the centre for the pedestrian so, unfortunately there is nothing we can do about it. We have well take in consideration your suggestions and we thank you for this. We hope to see you back in our hotel. Kind regards. The Management.
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia, USA

Grand Hotel, Great Location

Posted Sep 17, 2017
The Métropole is a beautiful hotel from the late 1800s. The staff is helpful and discreet. Our room was large and very comfortable. Guests should wander the entire hotel to see all of its architectural and artistic adornments. The Métropole is located superbly for tourists- the Grand Place, museums, shops are within walking distance and public transportation and a post office are a few meters away.
Comment from Hotel Management
Sep 22, 2017 by Hotel Métropole, Hotel Management
Dear Allison, Thank you very much for your kind comment about you recent stay at Hotel Métropole. We are thrilled to read that you fully enjoyed it especially regarding the kindness of our staff, the large room allocated to you, our central location in Brussels and also the charm and character of our historical hotel. We hope to see you back soon. Kind regards. The Management.
3 out of 5
by A verified traveler

Posted Sep 16, 2017
A bit out dated and was under construction on my visit. Room was cold and old. Nothing vintage about this hotel. Staff were really nice and helpful though.
Comment from Hotel Management
Sep 22, 2017 by Hotel Métropole, Hotel Management
Dear Sir, Thank you very much for giving your feedback following your last trip in Brussels. We are glad to read that you are satisfied by the kindness of our staff. We are sorry to read that the room allocated to you did not exceed your expectations. We will transfer your remark to our Technical Department which will see if we can integrate your room to our renovation program. We do apologize once again. We are looking forward to welcome you back soon in our hotel for a better experience. Kind regards. The Management.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Elegance

Posted Sep 15, 2017
Pros: Everything
Cons: Nothing
Location: Very central, near the Opera House and all amenities
A beautiful hotel with extremely friendly and helpful staff. Pity the salon was being refurbished while we were there and do hope they keep its Belle Époque ambience intact.
Comment from Hotel Management
Sep 15, 2017 by Hotel Métropole, Hotel Management
Dear Bardocat, Thank you very much for sharing your feelings and impressions following your recent stay at Hotel Métropole. We are thrilled to read that you fully enjoyed it especially regarding our central location in Brussels, the kindness and professionalism of our staff and also the charm of our historical hotel. We are looking forward to welcome you back soon in our hotel. Kind regards. The Management.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Canada

Beautiful hotel in downtown Brussels

Posted Sep 13, 2017
Cons: Standard breakfast could be more substantial.
Unexpected stay, very clean, comfortable and quiet. Incredible architecture.Would recommend to anyone
Comment from Hotel Management
Sep 14, 2017 by Hotel Métropole, Hotel Management
Dear Davor, Thank you very much to share on Expedia your feelings about your last visit in our hotel. We are glad to read that you are completely satisfied by this one especially regarding the architecture of our building. We have well noted your remark about breakfast and have transmitted to the F&B department. We are looking forward to welcome you back soon. Kind regards. The Management.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with good location

Posted Sep 11, 2017
The location of the hotel is perfect. It is a walking distance to many good restaurants and attractions.
Comment from Hotel Management
Sep 12, 2017 by Hotel Métropole, Hotel Management
Dear Sir, Thank you very much for sharing your reviews following your recent stay. We are glad to read that you fully enjoyed it especially regarding our central location in Brussels. We hope to welcome you back soon in our hotel. Kind regards. The Management.