Ratings based on 609 Verified Reviews

3.5 out of 5
78% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Very nice hotel close to Grand Place in Brussels

Posted Dec 27, 2017
The hotel was very close to Grand Place in Brussels. Hotel Room was very basic but very clean facilities. The staff was also helpful. The hotel was perfect choice compared to price and location.
Comment from Hotel Management
Dec 29, 2017 by Guest Relations, Hotel Management
Dear Bhargav, Thank you very much for your great review! We truly appreciate your words and your trust in us. I am very happy to hear that our employees and service met your needs and expectations. Looking forward to welcome you back in the near future. Warm Regards, Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Great room to stay in that's near the Grand Palace

Posted Nov 29, 2017
Pros: - Friendly Staffs - Large room - Come with a lot of amenities - Very clean
Cons: - There was no elevator so we had to carry our luggage upstairs
Location: - 3 minutes walk from Grand Palace - 7 minutes walk from Manneken Pis (Pissing Boy)
Receptionist was very friendly and offered chocolate when we checked in. The room we stayed at was across the check-in location. It was larger than expected and was very clean. It came with microwave and fridge which were nice bonuses. The only issue we had is that we had to carry our luggage up 6 sets of stairs since there was no elevator in the place we stayed at.
Comment from Hotel Management
Nov 30, 2017 by Guest Relations, Hotel Management
Dear Guest, Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay. We will gladly welcome you again on your next visit to Brussels. Warm Regards, Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great location!

Posted Oct 8, 2017
Pros: clean, comfortable, great location
Location: very close to train station, Grand Place, museums, etc. Plus bonus of having a supermarket and tons of eating options right next door.
The location for the hotel was fantastic - located in a pedestrian area very close to train station and many tourist attractions, a supermarket and lots of restaurants. The room was very clean, quiet and comfortable, but maybe a bit small (although a very minor complaint in my opinion). The staff was very friendly and helpful. The lobby and breakfast area appeared to be undergoing some much needed renovation but we had our breakfast elsewhere so had no impact on us. Overall, very good spot!
Comment from Hotel Management
Oct 10, 2017 by Guest Relations, Hotel Management
Dear Jooles, Thank you very much for your feedback regarding your stay. Your opinion is a great support for the improvement of our services. We were pleased that the hotel has met your expectations and hope to improve and surprise you on your next visit. We are at your disposal for whatever you need. Sincerely, Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Vacation with Friends

Posted Oct 5, 2017
Well located hotel with friendly and efficient front desk staff. I stayed in the "annex" rooms which included kitchenettes, very handy and saves money. Hotel is a 10 minute walk from Central Station Train station, steps from Grand Place, grocery store right next store, lots of shopping / cafes / bars close by. Cleaning staff could have been more attentive (forgot to replace some towels / glasses put away unwashed / items left in freezer by prior guests). Good value for the money, I would stay here again.
Comment from Hotel Management
Oct 10, 2017 by Guest Relations, Hotel Management
Dear Heather, Thank you very much for taking the time to review our property. Your input and the feedback from all our guests is vitally important to us and we always want guest expectations to be met and exceeded. Per your comments we have taken the appropriate measures to avoid such issues from happening again. Warm Regards, Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from los anglees

Pretty good

Posted Sep 11, 2017
The room was remodeled and nice. Clean and the location is very good
Comment from Hotel Management
Sep 11, 2017 by Guest Relations, Hotel Management
Dear Erwin, Thank you very much for your review! We are glad that your stay in Saint Nicolas Hotel was pleasant. Looking forward to welcome you again soon! Warm Regards, Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Good budget hotel

Posted Aug 15, 2017
Very well located near Grand Place. Staff are wonderful. Rooms none half a kettle so this wasn't good when you need a cuppa.
Comment from Hotel Management
Aug 15, 2017 by Guest Relations, Hotel Management
Dear Masato, Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay. We will gladly welcome you again on your next visit to Brussels. Warm Regards, Guest Relations
4 out of 5
by A verified traveler

Posted Aug 11, 2017 on Hotels
Overall it was nice. Great area to visit, although somewhat loud at night from nightlife. Room was good except elevator didn't work on the day we left.
Comment from Hotel Management
Aug 14, 2017 by Guest Relations, Hotel Management
Dear Guest, Thank you very much for taking the time to review our property. Your input and the feedback from all our guests is vitally important to us and we always want guest expectations to be met and exceeded. Per your comments we have taken the appropriate measures to avoid such issues from happening again. Warm Regards, Guest Relations
4 out of 5
by Ayeshinaye

Posted Aug 5, 2017 on Hotels
Comment from Hotel Management
Aug 8, 2017 by Guest Relations, Hotel Management
Dear Ayeshinaye, Thank you very much for your great score! Hope to welcome you again soon! Warm Regards, Guest Relations
5 out of 5
by Cecile

Excellent

Posted Jul 17, 2017 on Hotels
Nice place to stay.
Comment from Hotel Management
Jul 19, 2017 by Guest Relations, Hotel Management
Dear Cecile, Thank you for the great review! Looking forward to welcome you again in Brussels. Warm regards, Guest Relations
3 out of 5
Recommended
for Students
by A verified traveler from Lebanon

best location since it is in the city center

Posted Jul 14, 2017
Pros: that it is inside the city center
Cons: Air conditioner to be present in rooms
Location: the hotel is in the middle of the city center, you can reach all shops, restaurants and touristic places while walking from it.
Everything was ok except that there id no air conditioner and a fridge in the room
Comment from Hotel Management
Jul 18, 2017 by Guest Relations, Hotel Management
Dear Iman, Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay. We will gladly welcome you again on your next visit to Brussels. Warm Regards, Guest Relations