Ratings based on 932 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great location, clean and friendly hotel

Posted Sep 11, 2017
Overall very pleased with this hotel. Excellent location- within walking distance to center square, brussels centraal train station, museums, restaurants/shops! Very clean hotel, staff was friendly and spoke English very well (we are from the U.S.) which was very helpful. Only minor complaint is that the walls seem very thin, we were woken up each time someone passed our room (although maybe they were just loud) and we could not find a vending machine for drinks in the hotel, but maybe we are just used to that in American hotels. There was however a minibar in the room, although I'm not sure what the prices were. Overall, great hotel. I would definitely stay here again next time in Brussels.
Comment from Hotel Management
Sep 13, 2017 by Annelies De Neef, Front Office Manager, Hotel Management
Dear Samantha, Thank you for staying at Sandton Brussels Centre, I am glad you enjoyed our services. For drinks you can always visit our bar, they will happy to assist you or you can take a look in the minibar the price list can be found on the minibar. We hope to welcome you soon back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2017
Great stay, great place. Review requires more words and I'll keep typing until it says I've added enough. How many more words do I need to write, okay, last sentence. This is so long
Comment from Hotel Management
Aug 30, 2017 by Annelies De Neef, Front Office Manager, Hotel Management
Dear Anonymous, Thank you for your review. our apologies that they made you write a long one :) . short and sweet is just as clear to us We hope to welcome you soon back
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Aug 25, 2017
Very nice hotel. Staff are very friendly. Rooms are very clean and comfortable. Hotel was very quiet. Would definitely return.
Comment from Hotel Management
Aug 30, 2017 by Annelies De Neef, Front Office Manager, Hotel Management
Dear, Thank you for staying at Sandton Brussels Centre. We would love to welcome you back !
5 out of 5
Recommended
for Everyone
by A verified traveler from west coast usa

Very nice hotel

Posted Aug 17, 2017
We liked how the hotel is in an excellent, convenient location. It was clean, comfy, quiet and had a wonderful breakfast.
Comment from Hotel Management
Aug 30, 2017 by Annelies De Neef, Front Office Manager, Hotel Management
Dear Traveler, Thank you for staying at Sandton Brussels Centre. We are glad you have enjoyed your stay with us. We hope to welcome you soon back !
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to the Center.

Posted Aug 17, 2017
Pros: Size of rooms, cleanliness, location.
Cons: Mirrors in the room better placed and lit.
Location: 2 mins walk from Brussels Central station. 10 mins walk to Grand Place and most of the sights within 10 mins walk
Its a nice comfortable hotel, close to the metro stations,and Brussels Central. Most of the sights, transport, restaurants & pubs are within 10 minutes walk from the hotel. The rooms were clean, comfortable beds and bath. The mirrors placed in the room, can be better accessible and have better lighting. The hotel staff are very helpful and courteous. A nice place of stay when in Brussels.
Comment from Hotel Management
Aug 30, 2017 by Annelies De Neef, Front Office Manager, Hotel Management
Dear, Thank you for staying at Sandton Brussels Centre. It was a true pleasure reading your review of our hotel. We will take in consideration you remark concerning the mirrors. We hope to welcome you soon back
5 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Great hotel for a short stay in Brussels

Posted Jul 24, 2017
Pros: Location. Clean, stylish, quiet room. Helpful desk staff. Knowledgeable bartender.
Location: Central train station is just a block away. Grand Place, À la Mort Subite a few blocks away. Cathedral of St. Michael around the corner.
I visited Brussels for a few days on business, with one day for sightseeing. The Sandton's location is perfect, just a block away from the Central Train Station and a short walk to the Grand Place. I arrived in the early morning on an overnight flight, and the person at the front desk was very accommodating in providing a small room (basically a closet) where I could change clothes, and a bathroom where I could freshen up for a meeting. The hotel is close to the action but very quiet for sleeping.The room was stylish, clean, and comfortable. The room had a safe. I enjoyed the hotel bar for a nice Belgian beer after a long day. The breakfast was terrific - fruit, yogurt, breads, cheeses, granola, meats, espresso machine.
Comment from Hotel Management
Jul 24, 2017 by Annelies De Neef, Front Office Manager, Hotel Management
Dear, Than you for staying at Sandton Brussels Centre, We are pleased to read you have enjoyed your stay with us. We hope to welcome you soon back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2017
hotel is in great position, and staff is very friendly. I found the breakfast a bit too pricy, and bad that Expedia did not informed the hotel of VIP status.
Comment from Hotel Management
Jul 26, 2017 by Annelies De Neef, Front Office Manager, Hotel Management
Dear, Thank you for staying at Sandton Brussels Centre. I am sorry to hear that we have missed the message regarding your VIP status. I do hope you have mentioned this at reception so you could enjoy the benefits. Please be informed you can always enjoy a discounted breakfast included rate when booking your room. Annelies De Neef, Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the city centre

Posted Jul 9, 2017
Enjoyable stay clean hotel, and friendly and helpful staff
Comment from Hotel Management
Jul 10, 2017 by Annelies De Neef, Front Office Manager, Hotel Management
Dear, Thank you for staying at Sandton Brussels Centre. We have appreciated your kind words! We hope to receive you again at Sandton
1 out of 5
by A verified traveler

Will never stay here again

Posted Jul 2, 2017
Didn't put sheets on the bed. Then took 30 minutes to bring the sheets and just handed them to me and I made my own bed. Front desk was never friendly, always unhelpful. Location is nice but not worth how I dreaded going back every day until I could check out.
Comment from Hotel Management
Jul 20, 2017 by Annelies De Neef, Front Office Manager, Hotel Management
Dear Thank you for staying at Sandton Brussels Centre, First of all we want to offer our since apologies. Guest satisfaction is our number one priority, I hope we get the chance to make it up to you. Annelies De Neef, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from HK

A nice place to stay with good location

Posted Jun 19, 2017
There were no swimming pool nor gym room in this hotel, but the room comfort and room cleanliness have made up for it. It is located in a business district, guaranteeing its safe neighborhood, but at the same time very close to the Grand Place. Awesome.
Comment from Hotel Management
Jun 29, 2017 by Annelies De Neef, Front Office Manager, Hotel Management
Dear HW, Thank you for staying at Sandton Brussels Centre. We have appreciated your kind words. We hope to welcome you soon back!