Ratings based on 165 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Birthday Weekend

Posted Feb 6, 2016
It was great!!! We had a clean and nice room! The pool was really nice. Being close to the outlet mall made it better!
4 out of 5
Recommended
for Everyone
by A verified traveler

We came again

Posted Jan 27, 2016
Pros: Up to date, well kept
Cons: Breakfast could go later, esp for those of us from other time zones. 9:30 end is pretty early.
Location: Easy on/off highway
We have stayed here before, and chose to come back again. Spacious clean rooms and breakfast in the morning. We didn't use the pool area this visit, but that is always nice when we do.
4 out of 5
Recommended
for Everyone
by A verified traveler from tc mi

Posted Jan 22, 2016
Nothing to complain about. Room was nice. Clean. I wish they had Coke in the vending machines
Comment from Hotel Management
Jan 25, 2016 by Pete Fedorchuk, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Just to let you know for the next time you stay with us, we do have Coke products in our Marketplace. Items are available at the Front Desk 24-hours a day. Thank you so much for your business and we look forward to seeing you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location

Posted Dec 21, 2015
Location: Lots of gas stations and restaurants and even an outlet mall very close by
I have stayed at this hotel several times. The rooms are great, lots of convenience with everything they have in there. The bathrooms are even very nice. It has a fridge and microwave, plenty of space. I have used the work out room and the pool which are both clean. The breakfast is one of the best I have ever had at a hotel. My only issue was that my card did not work so on 4 separate occasions I had to go down to the front desk and tell them and it was not until the 4th time that someone was smart enough to ask where I am keeping my room key which was in my cell phone case that has card slots in it. Apparently it magnetizes with a cell phone and zero's out the room key activation. Otherwise very nice clean hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Outstanding

Posted Nov 13, 2015
Pros: Quiet and spotless.
Cons: My stay was perfect.
My stay couldn't have been better. Staff was courteous and helpful, They have been remodeling and my room had brand new carpet. Breakfast was a wide variety of items. Quiet and close to Grand Rapids.
Comment from Hotel Management
Nov 18, 2015 by Pete, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am glad to hear that you like the renovations. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Pete Fedorchuk General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy access, clean hotel

Posted Nov 9, 2015
Nice room, good breakfast, close to where we needed to be amd easy check in.
4 out of 5
Recommended
for Families
by Andrew

Posted Nov 8, 2015 on Hotels
Great hotel, the only problem I had is that they left the back door to the parking lot opened, it was never locked.
5 out of 5
Recommended
for Business Travelers
by Cynthia

Posted Oct 9, 2015 on Hotels
Comment from Hotel Management
Jan 16, 2016 by Pete, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Pete Fedorchuk General Manager
4 out of 5
Recommended
for Families
by A verified traveler

Good stop

Posted Oct 8, 2015 on Hotels
Just an overnight stay, late arriving and early departure.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean fresh property

Posted Oct 1, 2015
Impressed by cleanliness and comfort plus quality towels
Comment from Hotel Management
Nov 18, 2015 by Pete, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Pete Fedorchuk General Manager