Get an overview of this hotelFamily-friendly Grand Rapids hotel in Heartside District, walk to Public Museum of Grand Rapids


Located in Heartside District, this family-friendly Grand Rapids hotel is within a 5-minute walk of DeVos Performance Hall and Public Museum of Grand Rapids. Gerald R. Ford Museum and Grand Rapids Art Museum are also within 10 minutes.

Hotel Features

This smoke-free hotel features a full-service spa, a restaurant, and an indoor pool. WiFi in public areas is free. Other amenities include a health club, a 24-hour fitness center, and a bar/lounge.

Room Amenities

All 337 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as refrigerators and coffee makers. Free WiFi and 24-hour room service are standard, as are plasma TVs with cable channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, JW Marriott Hotel Grand Rapids features an indoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, limo/town car service, and meeting rooms. Event facilities measure 1428 square feet (129 square meters). This family-friendly hotel also offers a spa tub, a 24-hour fitness center, and a sauna. Parking is available onsite for a surcharge.

JW Marriott Hotel Grand Rapids is a smoke-free property.

  • Conference space size (meters) - 129 
  • Number of meeting rooms - 6 
  • Free WiFi 
  • 24-hour business center 
  • Conference space size (feet) - 1428 
  • Number of buildings/towers - 1 
  • 24-hour front desk 
  • ATM/banking 
  • Number of floors - 23 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Express check-in 
  • Fireplace in lobby 
  • 24-hour fitness facilities 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Full-service spa 
  • Express check-out 
  • Gift shops or newsstand 
  • Shopping on site 
  • Health club 
  • Laundry facilities 
  • Concierge services 
  • Luggage storage 
  • Sauna 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 6 
  • Multilingual staff 
  • Total number of rooms - 337 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Indoor pool 
  • Use of nearby fitness center (discount) 
  • Wedding services 
  • Valet parking (surcharge) 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Air conditioning 
  • Phone 
  • Bathrobes 
  • Refrigerator 
  • Plasma TV 
  • Cable TV service 
  • Blackout drapes/curtains 
  • Free bottled water 
  • Climate control 
  • Coffee/tea maker 
  • Free weekday newspaper 
  • Designer toiletries 
  • Desk 
  • Hair dryer 
  • Daily housekeeping 
  • In-room safe 
  • Iron/ironing board 
  • Pay movies 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Separate bathtub and shower 
  • Slippers 
  • Turndown service 
  • Room service (24 hours) 
  • Free WiFi 

Where to Eat

Full breakfasts are available for a surcharge.

JW Marriott Hotel Grand Rapids has a restaurant on site.

24-hour room service is available.

Nearby Things to Do

A health club and complimentary bicycles are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Kayaking nearby 
  • Hiking/biking trails nearby 
  • Free bicycles on site 

Spa Services

The onsite spa has massage/treatment rooms. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Massages 
  • Body treatments 
  • Facial treatments 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessibility equipment for the deaf 
  • Accessible bathroom 
  • Accessible path of travel 
  • Braille or raised signage 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Minimum check-in age is 21

Check-in time starts at 4 PM


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 16 years old stay free when using existing bedding.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: USD 19 for adults and USD 8 for children (approximately)
  • Self parking fee: USD 19.00 per day
  • Valet parking fee: USD 29.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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