Ratings based on 526 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
81% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Grand Rapids

Nice Hotel, close to many things in Grand Rapids.

Posted Aug 27, 2015
Pros: Clean, close to many things, easy access!
Location: The Malls are close by, pretty short ride to many beaches, movie theaters , Grand Rapids zoo, Meijer Garden etc.
Great experience , great staff, clean rooms, quiet!
4 out of 5
Recommended
for Everyone
by A verified traveler from Berkley, MI

Great For Wanna Be Cruise

Posted Aug 24, 2015
Pros: The three-story high water slide will provide thrills god the young at heart in your group
Location: A 15 minute drive takes you to downtown Grand Rapids, Grand Valley College and several other college facilities. Meijer's Garden is about 10 minutes.D
The cars go right past the parking lot plus the lot across the street is full of cars. The hotel staff was very friendly, the room was very clean and the noise level was very low in spite of the youth soccer league team staying there. Breakfast offerings are very good and served until 10:30 on the weekend. Nice touch.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2015
Hotel could use some maintenance the pool and slide are great if you have kids get a poolside room
3 out of 5
Recommended
for Everyone
by A verified traveler

Easy to get to highways and around the area

Posted Aug 11, 2015
Pros: close to many things
staff was nice. food was good. hallways were a bit unclean but all in all a good place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2015
Staff nice, hotel in good location for food, shopping etc. Free, ample parking. Like many of these older Ramadas they just need a good cleaning and spruce up. Not a bad place to stay by any means.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay, clean.

Posted Aug 6, 2015
Clean and nice place to stay. Will visit again. Friendly staff and convenient to restaurants.
2 out of 5
by A verified traveler from Cedar Rapids, IA

Great Location, Great Possibilities, But Outdated

Posted Aug 4, 2015
Pros: Great location, very friendly bartender, fun amenities for kids, if only the facilities were better kept.
Cons: Again, general repair, updates, and new, upscale beds.
Location: Walk to shopping mall, movies, & dining. On a main thoroughfare. LOTS of other retail, dining, activities w/ a short drive. Easy Interstate access.
This hotel is in need of improvement and repairs. The beds were quite uncomfortable - even for the teens. The whirlpool jets were not working properly, so the tub temp was 115 degrees. (Most I know are 104.) Granted, I love hot water, so I could handle that. But I love jets more, so it was a disappointing soak. Add to that no clean pool towels when we were done. Didn't try the water slide. Many things were dated, tired, and in need of updating. Most vending machines were out of order - we went to every single floor and still couldn't get what we wanted. If this hotel were kept up/rejuvenated, it would be a great place for families. As is, it is just sad. Front desk was helpful, but a little edgy. However, I think that's just how she came off. She was still helpful to us. Nice treat to see Wyndham Rewards members get appetizers and drinks free on Tuesdays (and Wednesdays?). Food was tasty, but scarce. I'm sure it's hard to estimate how much food is needed. Bartender was very pleasant and a real bonus to the establishment. She was very kind and friendly. Rooms seemed clean and were quiet, just uncomfortable.
2 out of 5
by A verified traveler

Give this Ramada a miss

Posted Aug 1, 2015
Very loud partying until 2AM made us feel very unsafe. Waterslide is limited hours & misrepresented on Expedia.
2 out of 5
by A verified traveler from chicago, il

Wouldn't recommend

Posted Jul 18, 2015
Bad service. Unorganized staff. Room wasn't ready on time. Breakfast was not worth the $. The pool was small and outdated. The big slide that they advertise has very limited hours. The room was ok. Room keys didn't work even after being reprogrammed several times. The staff was incredibly rude. We had prepaid. If we hadn't we would have left and chose a place that had a more convenient location.
2 out of 5
by A verified traveler from H

Older hotel

Posted Jul 4, 2015
The hotel was older and it had a dingy smell to it. The room was clean, but the bed was hard.