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Reviews

3.9 / 5Good
859 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    DeltaPlex Arena and Conference Center
    2 min drive
  • Popular Location
    Gerald R. Ford Museum
    3 min drive
  • Restaurant
    Twisters ice cream
    18 min walk
  • Restaurant
    Our Tavern
    19 min walk
  • Airport
    Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    19 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2020-01-28. Try updating your dates to see prices for your trip.

    About this area

    Grand Rapids

    Located in Grand Rapids, The Grand River Hotel, Ascend Hotel Collection is in the business district and on the waterfront. Fish Ladder Park and La Grande Vitesse are local landmarks, and travelers looking to shop may want to visit Downtown Market and Woodland Mall. John Ball Zoo and Krupp Farms are also worth visiting. Our guests love the hotel's quiet location.

    Popular Location

    What's nearby

    • DeltaPlex Arena and Conference Center - 2 min drive
    • Gerald R. Ford Museum - 3 min drive
    • Public Museum of Grand Rapids - 3 min drive
    • Grand Rapids Art Museum - 4 min drive
    • DeVos Performance Hall - 4 min drive

    Getting around

    • Grand Rapids Station - 5 min drive
    • Grand Rapids, MI (GRR-Gerald R. Ford Intl.) - 19 min drive

    Restaurants

    • River Rock Restaurant — 1 min walk
    • River Rock Lounge — 1 min walk
    • Twisters ice cream - 18 min walk
    • Our Tavern - 19 min walk
    • Wendy's - 2 min drive

    About this property

    The Grand River Hotel, Ascend Hotel Collection

    Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 162 rooms feature comforts like premium bedding and down comforters, while conveniences include refrigerators and microwaves. Free WiFi and MP3 docks are standard, as are LCD TVs with satellite channels.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free RV/bus/truck parking
    Free shopping center shuttle

    Food and drink

    Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 2.00 for adults and USD 2.00 for children
    1 restaurant
    1 bar
    Coffee/tea in common area(s)

    Things to do

    Fitness center
    Indoor pool
    Spa tub

    Family friendly

    Free cribs/infant beds
    Indoor pool
    Laundry facilities
    Microwave
    Refrigerator

    Conveniences

    ATM/banking services
    Banquet hall
    Elevator
    Free newspapers in lobby
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Laundry facilities
    Luggage storage
    Multilingual staff
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    24-hour business center
    Computer station
    Meeting rooms
    Conference center (3200 square feet of space)

    Outdoors

    BBQ grill(s)
    Picnic area
    Pool sun loungers
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel
    Wheelchair-accessible parking
    Assistive listening devices available

    More

    Fireplace in lobby
    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Climate control (heating)
    Down comforter
    Free cribs/infant beds
    Linens
    Premium bedding

    Bathroom

    Free toiletries
    Hair dryer
    Shower/tub combination
    Towels

    Entertainment

    42-inch LCD TV
    MP3 dock
    Premium channels
    Satellite channels

    Food and drink

    Coffee/tea maker
    Microwave
    Refrigerator

    More

    Connecting rooms available
    Desk
    Free local calls
    Free newspapers (weekdays)
    In-room massage
    Iron/ironing board
    Phone
    5 - Excellent
    241
    4 - Good
    372
    3 - Okay
    165
    2 - Mediocre
    58
    1 - Poor
    23
    3.9
    Cleanliness
    4.2
    Service and Staff
    3.8
    Amenities
    3.8
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    THE ONLY PROBLEM WE HAD WAS IT WAS EXTREMELY HOT IN THE ROOM WHICH MADE IT HARD TO SLEEP.

    Stayed 1 night in Jan 2020

    2/5

    • Disliked: Property conditions & facilities

    Snowstorm Shortens Grand River Hotel Stay

    I came to Grand Rapids to present a session at a conference at the Convention Center. I chose to book the Grand River Hotel to save money because the hotels at the conference center were very expensive and parking was $35 per night additional. The property was dated but adequate for my stay. A snowstorm caused me to cut my stay short by 1 day. I checked out shortly after noon. My room had not been cleaned yet and I quickly packed and got on the road for my 4 1/2 hour drive home. I was checked out in plenty of time for the room to be turned over for another customer. I am disappointed by the lack of flexibility by the property. I’m not unreasonable. All I asked for was a refund or a credit for the night I was unable to stay. After several chats, emails and phone conversations with hotels.com, I finally phoned the property. In speaking with a manager, I was told of their non-refund policy. I have learned my lesson and I will not be using hotels.com in the future. This cancellation was unavoidable. Had I not left early, I would have been at risk of an accident or would have had to extend my stay which would have upset my work schedule on the other end.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Rooms were spacious and very clean and comfortable. We were able to take a shuttle to downtown and didn't have to pay for all day parking somewhere.

    Stayed 2 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Just as promised. Breakfast was simple but very good. Nice touch.

    Stayed 1 night in Jan 2020

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