The Plaza Grand Rapids Airport Hotel & Conference Center

Photo gallery for The Plaza Grand Rapids Airport Hotel & Conference Center

Featured Image
Indoor pool, seasonal outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of The Plaza Grand Rapids Airport Hotel & Conference Center

The Plaza Grand Rapids Airport Hotel & Conference Center

3.5 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
5700 East 28th Street Se, Grand Rapids, MI, 49546

Explore the area

  • Popular LocationPatterson Ice Center2 min drive
  • Popular LocationCenterpointe Mall4 min drive
  • Popular LocationWatermark Country Club7 min drive
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)7 min drive

Choose dates to view prices

About this area

Grand Rapids

Located in Grand Rapids, The Plaza Grand Rapids Airport Hotel & Conference Center is near the airport. Forest Hills Fine Arts Center and Frederik Meijer Gardens and Sculpture Park are cultural highlights, and some of the area's activities can be experienced at Watermark Country Club and Calvin College Ecosystem Preserve. Looking to enjoy an event or a game while in town? See what's happening at MSA Fieldhouse or Van Andel Arena. Spend some time exploring the area's activities, including outlet shopping and golfing. Guests appreciate the hotel's central location.

What's nearby

  • Patterson Ice Center - 2 min drive
  • Centerpointe Mall - 4 min drive
  • Forest Hills Fine Arts Center - 6 min drive
  • Watermark Country Club - 7 min drive
  • Woodland Mall - 7 min drive

Getting around

  • Grand Rapids Station - 12 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • Aryana Restaurant — 1 min walk
  • Bagger Dave's Burger Tavern — 4 min walk
  • Brann's Steakhouse & Grille — 7 min walk
  • IHOP — 16 min walk
  • LongHorn Steakhouse — 17 min walk

About this property

The Plaza Grand Rapids Airport Hotel & Conference Center

3.5-star hotel with free airport shuttle and restaurant
A restaurant, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite. All 320 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Premium bedding, coffee makers, and free newspapers are among the other amenities available to guests.
The Plaza Grand Rapids Airport Hotel & Conference Center offers 320 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free shopping center shuttle

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference center (2640 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Low-height counter and sink
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Early check-in fee: USD 45
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 45
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per stay, plus a deposit of USD 20 per stay
Dogs and cats welcome
2 per room (up to 44 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 20 per stay
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 45 (subject to availability)
  • Late check-out fee: USD 45 (subject to availability)
  • Refrigerator fee: USD 10.00 per stay
  • In-room microwave fee: USD 10.00 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 6:00 AM to 10:30 PM
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Crowne Plaza Grand Rapids Airport
Crowne Plaza Hotel Grand Rapids Airport
Crowne Plaza Grand Rapids (Airport) Hotel Grand Rapids
Grand Rapids Crowne Plaza
Crowne Plaza Grand Rapids Airport Hotel
Crowne Plaza Grand Rapids Airport
The Plaza Grand Rapids Airport Hotel & Conference Center Hotel

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 239 out of 848 reviews
5 - Excellent 28%
Rating 4 - Good. 290 out of 848 reviews
4 - Good 34%
Rating 3 - Okay. 186 out of 848 reviews
3 - Okay 22%
Rating 2 - Poor. 84 out of 848 reviews
2 - Poor 10%
Rating 1 - Terrible. 49 out of 848 reviews
1 - Terrible 6%

3.9/5

Cleanliness

4.0/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Nice room but bathroom floor was very sticky.
Stayed 1 night in Sep 2021

2/5 Poor

Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
old and very dirty
Stayed 4 nights in Sep 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is out dated. Curtains and lamps were dirty. Let's just say that the sheets and towels were the only thing clean it that.
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly! Clean! Close to the airport
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming area was amazing, and our room was very nice! If you want good food, I would definitely recommend the restaurant in the lobby!! Their Indian cuisine is literally amazing!
Stayed 2 nights in Aug 2021