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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Flat-screen TV, pay movies

Guest reviews

3.7/5 Good
662 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Free Airport Shuttle
Air Conditioning

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)7 min drive
Popular LocationWoodland Mall7 min drive
Popular LocationAmway World Headquarters10 min drive
Popular LocationCalvin College10 min drive

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  • Business Double Room

    Room amenities

    • Sleeps 5
    • 2 Queen Beds
    More detailsBusiness Double Room
  • Business Room

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsBusiness Room

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Grand Rapids

Located in Grand Rapids, The Plaza Grand Rapids Airport Hotel & Conference Center is near the airport. DeVos Performance Hall and Public Museum of Grand Rapids are cultural highlights, and travelers looking to shop may want to visit Downtown Market. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or Fifth Third Ballpark. Spend some time exploring the area's activities, including outlet shopping and golfing. Our guests appreciate the hotel's central location.
Visit our Grand Rapids travel guide
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Popular Location

What's nearby

  • Leonardo da Vinci's Horse - 7 min drive
  • Woodland Mall - 7 min drive
  • Amway World Headquarters - 10 min drive
  • Calvin College - 10 min drive
  • Davenport University - 12 min drive

Getting around

  • Grand Rapids Station - 12 min drive
  • Gerald R. Ford Intl. Airport (GRR) - 7 min drive

Restaurants

  • Aryana Restaurant — 1 min walk
  • Bagger Dave's Burger Tavern - 4 min walk
  • IHOP - 16 min walk
  • LongHorn Steakhouse - 17 min walk
  • Spinnaker - 2 min drive

About this property

The Plaza Grand Rapids Airport Hotel & Conference Center

3.5-star hotel with free airport shuttle and restaurant
A restaurant, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 320 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Premium bedding, coffee makers, and free newspapers are among the other amenities available to guests.
The Plaza Grand Rapids Airport Hotel & Conference Center offers 320 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free shopping center shuttle

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 10-22 for adults and USD 8-11 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English

Business services

  • 24-hour business center
  • 11 meeting rooms
  • Conference center (2640 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Pool hoist on site
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per stay, plus a deposit of USD 20 per stay
Dogs and cats only
2 per room (up to 44 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.0 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 22 for adults, USD 8 and USD 11 for children (approximately)
  • Pet deposit: USD 20 per stay
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Refrigerator fee: USD 10.00 per stay
  • In-room microwave fee: USD 10.00 per stay
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer
Contactless check-out is available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Crowne Plaza Grand Rapids Airport
Crowne Plaza Hotel Grand Rapids Airport
Crowne Plaza Grand Rapids (Airport) Hotel Grand Rapids
Grand Rapids Crowne Plaza
Crowne Plaza Grand Rapids Airport Hotel
Crowne Plaza Grand Rapids Airport
The Plaza Grand Rapids Airport Hotel & Conference Center Hotel

Frequently asked questions

Can I cancel my reservation for free at The Plaza Grand Rapids Airport Hotel & Conference Center and receive a full refund?
Yes, The Plaza Grand Rapids Airport Hotel & Conference Center offers free cancellation on select room rates, because flexibility matters! Please refer to The Plaza Grand Rapids Airport Hotel & Conference Center cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is this property pet-friendly?
Yes, this hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 44 lbs per pet. There's a deposit of USD 20 per stay and a fee of USD 20 per pet, per stay. Service animals are exempt from fees.
How much is parking at this hotel?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this hotel?
Check-out is at 11:00 AM. Late check-out is available for a 50% fee (subject to availability).
Does this hotel provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this hotel located?
Situated near the airport, this hotel is within 3 mi (5 km) of Patterson Ice Center, Centerpointe Mall, and Watermark Country Club. Woodland Mall and Decatur Vein Clinic are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for The Plaza Grand Rapids Airport Hotel & Conference Center

3.7
5 - Excellent
185
4 - Good
238
3 - Okay
146
2 - Mediocre
61
1 - Poor
32
4.0
Cleanliness
4.0
Service and Staff
3.3
Amenities
3.6
Property condition

1/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

I did not like the place and wouldn’t not tell my friends

Stayed 1 night in Jun 2020

2/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in May 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service

    Great place very clean and nice would recommend to anyone who wants to go

    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort
    • Disliked: Property conditions & facilities
    Serves its purpose as a Park & Fly

    Getting dated, needs updates. Our room was weird, the numbers on the signs skipped 331. One sign said 332 - ??. Another said ?? - 330. Very confusing. Close to airport and convenient to leave a vehicle.

    Stayed 1 night in Mar 2020

    2/5

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    I didn't like the fact that I was charged $50 for "incidentals" as a hold on my debit card without being told. I heard the desk clerk telling another guest that when I was walking through the lobby later in the day. I checked my account and saw I had a $50 hold in my account. I'm not okay with that. Had it been communicated to me ahead of time, I wouldnt be upset.

    Stayed 1 night in Mar 2020