2 outdoor pools, pool umbrellas, sun loungers
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Reviews of Spicers Hidden Vale

4 out of 5
Spicers Hidden Vale
617 Grandchester Mt Mort Rd, Grandchester, QLD

Reviews

9.8

Exceptional

Rating 10 - Excellent. 85 out of 101 reviews" "
Rating 8 - Good. 13 out of 101 reviews" "
Rating 6 - Okay. 2 out of 101 reviews" "
Rating 4 - Poor. 1 out of 101 reviews" "
Rating 2 - Terrible. 0 out of 101 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Lovely food bedroom and lovely staff . Poor lighting from dining area to apartment.
Stayed 1 night in Jan 2024
Response from Daniel on Feb 9, 2024
Thanks Elizabeth and all the best for 2024!

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience - everything about this stay was sensational....
Stayed 3 nights in Jan 2024
Response from Daniel on Feb 9, 2024
That is so great to hear, thank you!We wish you all the best for a wonderful year ahead John.

10/10 Excellent

Penne

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 1 night in Dec 2023
Response from Daniel on Feb 9, 2024
Thank you Penne!

10/10 Excellent

Jayson, burleigh heads

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful. Just enjoyed the most relaxing night away to celebrate our 30th wedding anniversary. Rooms , staff and food are exceptional.
Stayed 1 night in Aug 2023

6/10 Okay

Bob

Traveled with partner
Liked: Cleanliness, staff & service
Room was motel size with king size bed . They needed to get plumber as toilet was leaking .Bathroom heater was not working. Inadequate space to get a wheelchair in room..Main restaurant was nice and staff were great but food and wine over priced .Two coarse $89 three coarses $99. Per person. Would not go there again as disappointing weekend.
Stayed 2 nights in May 2023
Response from Spicers Hidden Vale on Jun 1, 2023
Hi Bob,Thank you for taking the time to provide this feedback.It is really wonderful you found all of our team so friendly and great and enjoyed the beautiful main restaurant. I'm pleased to hear the team were able to fix the leaking toilet promptly. We do have a number of different room types available. The team would be more than happy to suggest something different for your next stay. Have a wonderful day.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Go for the views
This was a lovely place for a wedding destination. I'm a foodie so don't head here for the food, head here for the views, comfortable rooms and lovely bush walks.
Stayed 2 nights in May 2023
Response from Spicers Hidden Vale on Jun 1, 2023
Hi,Thank you for your feedback. We’re so pleased to hear you loved the views, rooms and walks. I hope the wedding was fantastic and we look forward to welcoming you back to Hidden Vale sometime in the future.

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. So friendly and obliging. Our stay lived up to expectations. Can’t wait to visit again.
Stayed 1 night in Aug 2022

4/10 Poor

Ryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Amazing food and views ruined by noise
We stayed in unit 1 which is one of three units in a cabin. Unfortuently the cabin is located 10 metres from the main restaurant which is very noisy. We could still hear people laughing and music playing until late and was woken up by guests eating their breakfast in the morning. We booked a king size bed and was provided with a queen instead only to be told the king is only a preference and not guaranteed. We woke up tired and exhausted with probably one of the worst night sleep in my life. Pretty ridiculous for $600 per night and very disappointing way to spend our wedding anniversary. The positives was the amazing food, views and polite staff. We have stayed in other Spicers before which were all top notch. We feel ripped off and we will not be back. Beware to anyone who gets allocated to units 1-3 because I hope you're a heavy sleeper.
Stayed 1 night in Jul 2022

6/10 Okay

Luke

Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place. You wind down immediately as you enter the property. Fantastic food @ Homage restaurant
Stayed 1 night in Jun 2021

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Claire on Mar 25, 2021
Dear Melissa, Thank you very much for your review. We are so pleased you enjoyed your stay at Spicers Hidden Vale and we look forward to welcoming you again soon. Warm regards, Claire and the team at Hidden Vale

10/10 Excellent

Mikhail, Rothwell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway location. Plenty to do if you want to explore or just chill by the pool. Staff are professional and friendly.
Stayed 1 night in Jan 2021
Response from The Spicers Hidden Vale Team on Feb 2, 2021
Dear Mikhail, Thank you very much for your review. We are so glad you found the location great and the staff to be professional and friendly. Spicers Hidden Vale certainly is a destination to enjoy as much or as little as you like and we look forward to welcoming you back again in the future. Warm regards, The Spicers Hidden Vale Team

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil piece of paradise. The on-site Homage restaurant is outstanding.
Stayed 1 night in Oct 2019
Response from Guest Services on Oct 15, 2019
Thank you so much for your review! Spicers Hidden Vale certainly is a beautiful part of South East Queensland and we look forward to welcoming you back in the future for more dining experiences at Homage!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location was fantastic. Bar and restaurant service could improve.
Stayed 2 nights in Aug 2019
Response from Guest services, Spicers Hidden Vale on Sep 2, 2019
Thank you very much for your review. We are so pleased you loved the location of Spicers Hidden Vale situated only 1 hour drive from Brisbane CBD and on 12,000 acres. We would love to welcome you back in the future.

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place for mini-break
Exceptional. Beautiful surroundings. Quality accomodation. Extraordinary food.
Stayed 1 night in Aug 2018

8/10 Good

AM, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick getaway
Enjoyable rural stay. Great atmosphere, facilities and staff.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing retreat
We had a very relaxing few days here. The outstanding feature was the exceptional service from the staff, followed closely by the delicious food. The room was a bit small but it forced us to get outside and enjoy the different spaces on offer. The mattress was very soft and I would’ve preferred a firmer bed, but it was comfortable enough. The booking site said 2 king beds, but we were given 2 single beds so the site should be corrected to accurately reflect the accommodation. The pool areas were fabulous and the peace and tranquility made for a very relaxing stay
Stayed 2 nights in Jan 2018

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent retreat for couple getaway
The whole experience was excellent. Views down the valley as the evening faded into night was a suburb way to enjoy a glass of wine to end the day. Service was great, everything was great and would recommend this place to all.
Stayed 3 nights in May 2017
Hi Lance, Thank you so much for your review! The Valley Views certainly are a stunning aspect of the property and enjoying this with a glass of wine is the perfect way to end a day. We hope to welcome you back again soon. Warm Regards, Claire and the Team at Spicers Hidden Vale

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 stars
Brilliant young bunch of dedicated staff Gorgeous location Wonderful guest services Thank you!
Response from Claire on Jun 20, 2017
Hello, Thank you very much for your review and beautiful photo! The infinity pool certainly does provide a stunning backdrop for long lunches at Homage restaurant. We look forward to welcoming you again soon. Warm Regards, Claire and the Team at Spicers Hidden Vale

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Luxurious & peaceful
Luxurious spit, very peaceful with attentive staff. Beds were disappointing , maybe need updating

10/10 Excellent

Mandy, Ipswich QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Relaxing,peaceful..food was an experience.
The staff are fantastic..very friendly...the room was a little small,but you do get a verandah...views over the valley were beautiful...had a very relaxing massage....having grown up on a farm ,I loved the heritage feel of the property.

10/10 Excellent

Petri, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect countryside gateway
Beautiful farm-like property with amazing restaurant (the tasting menu with local produce is a must!), great walks, cycling tracks and other activities.

10/10 Excellent

Ingred, Gatton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rural setting, quiet, breathtaking views
The staff were amazing, attentive and friendly. It was our tenth anniversary and they made us feel so special and gave us some treats including a room upgrade...the food was five star and we were proud to say we were locals as they used all local produce and had their own market garden. The luxury room was just that..spa bath, coffee machine, immaculate all the extras...we felt like royalty..we only spent one night but felt we had been relaxing for a weekend.. Highly recommend...we are certainly not going to travel foe hours when we have such a high class resort in our own back yard...we will definitely be returning for more special occasions...Loved it!!!!

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed luxury
From our first contact with Spicers Hidden Vale the service was superb, it couldn't have been better. The homestead as well as our accomodation was very comfortable, the food was amazing and we felt as though we had been there much longer than we were-it was very relaxing and all the staff very friendly. Highly recommended!

10/10 Excellent

Paul, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding at Spicers Hidden Vale
Beautiful place well kept, friendly, helpful staff. Quiet peaceful surroundings with a fantastic outlook of the valley. We we there for a wedding which was great fun and well organised.

8/10 Good

Matthew, Oak Harbor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding, but no more horseback riding
Great way to experience the natural beauty of Australia without visiting the zoo! Encountered kangaroos, wallabies and camels while mountain biking on their expansive trails. The rooms were plush and the inclusive minibar was a nice touch. The restaurant was definitely 5-star. Unfortunately, they retired the horses just prior to our arrival (without changing the website). Will definitely check out Spicers other properties upon returning to Australia.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful country stay, great activities and exceptional food.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax n enjoy so much
Fantastic

10/10 Excellent

Angela, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Boutique hotel, sensational service
I am a raving fan of all Spicers resorts and this one proved to be fantastic once again.

10/10 Excellent

Paul, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a stunning place for a getaway
The staff are exceptional here the food is excellent, the rooms and facilities/activities are fun for all both couples and families alike

10/10 Excellent

Claire, Sunshine Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
A beautiful place for a weekend getaway and the staff were attentive to our needs.

10/10 Excellent

Carole, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Service: Courteous; Cleanliness: Pleasant;

10/10 Excellent

Colleen, Australia - QLD - Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Moderate; Service: Outstanding; Cleanliness: Immaculate;

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Colin, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rosalynne, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Bargain; Service: Go the extra mile; Cleanliness: Spotless; Staff were great and really accomodating.

10/10 Excellent

Jane, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Fantastic;

10/10 Excellent

James, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Pleasant; good pool

10/10 Excellent

Catherine, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average, Dated colonial luxury; Value: Economical; Service: Professional, Respectful, Courteous, And friendly; Cleanliness: Spotless, Beautiful; Overall, a very enjoyable stay and one to recommend to others.

8/10 Good

ArlieQ, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the stay but room was squashy.
A lovely peaceful place to visit. Loads of things to do in and around the cattle station and wonderful staff. I can't emphasize enough how well the staff treat all the guest - overnight, restaurant or day visitors. They are very special and give 100 % attention to the guests needs.

10/10 Excellent

Ashley, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Go the extra mile; Cleanliness: Pristine, Beautiful;

10/10 Excellent

Alison, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Elegant but relaxing; Service: Flawless; Awesome restaurant, loved the pool and lounging kangaroos

10/10 Excellent

Dale, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Robert, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: reasonable value; Service: Go the extra mile; Cleanliness: Beautiful;

10/10 Excellent

matthew, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Affordable; Service: Professional; Cleanliness: Beautiful; outstanding

10/10 Excellent

Penny, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of activities
Lovely weekend away. Staff friendly and professional. Rooms and surrounds well cared for and the view is spectacular. If you don't like sitting around, this is the place for you. With horse riding, archery, shooting, mountain bikes, tennis etc you will never be bored. Only downside is that if you wanted a quiet romantic weekend away - this is probably not the place. There were so many kids and it wasn't even in school holidays. Great place for young families not couples.

10/10 Excellent

Alison, Australia - QLD - Regional QLD

Liked: Cleanliness, staff & service, property conditions & facilities
Service: Camille was fantastic.; Cleanliness: Gleaming, Improved on other years; Thank you for making our 22nd wedding anniversary so memorable with all the special touches. We will be back next year

10/10 Excellent

Gene, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Acceptable price; Service: Phenomenal; Cleanliness: Faultless;