Ratings based on 113 Verified Reviews

4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great breakfast

Posted Jan 10, 2017
Pros: Location and restaurants within walking distance
Included with your stay is a full self serve breakfast in pleasant surroundings.
2 out of 5
by A verified traveler

Posted Dec 20, 2016
Older hotel we were placed in a room overlooking the rooftop ventilation system, it was very noisy. Bug traps under the bed concerned me.
Comment from Hotel Management
Dec 22, 2016 by FOM, Hotel Management
Dear Valued guest, Thank you for your feedback for your recent stay at our Hotel. By giving us feedback, you are helping us to improve so that we can serve you better on your future stays. Please be informed the Hotel is currently under renovation which you may have experienced during your recent stay. On your future visits I can assure you that we will not disappoint you with our newly renovated rooms. Once again thanks for taking the time to write this review and we look forward seeing you. Regards, Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2016
The staff were awesome. Really helped out and offered great service. The rooms were clean and comfortable
3 out of 5
by A verified traveler

Posted Dec 10, 2016
Not bad. Front desk service was average at best. Hotel in general could use better upkeep.
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
Hello, Thank you for sharing your feedback with us. We are currently undergoing some exciting renovations and hope that you will consider staying with us again. Best Regards,
1 out of 5
by A verified traveler from R

Would never stay here again.

Posted Dec 10, 2016
Went to shower in the morning and the bathtub faucet fell off in my hand. Called the front desk and wasn't offered any alternate room. Upon checkout, they suggested we shower in a different room. By this time we were packed up and ready to go. Too little too late. Would not compensate on the cost either. Disappointed.
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Hello Btenda, thank you for sharing your experience with us. I apologize we did not exceed your expectations. We will be using the feedback you gave us to provide a better experience to our guests in the future. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Nice hotel. Convenient to downtown.

Posted Dec 4, 2016
Staff was friendly, bed was comfortable and clean. All good
Comment from Hotel Management
Dec 6, 2016 by Guest Services, Hotel Management
Hi Carol, Thanks for sharing your feedback with us!
2 out of 5
by A verified traveler

Not great for what you pay.

Posted Dec 4, 2016
The room was so HOT. Even with the thermostat turned down to 70, we were up all night due to the heat in the room. We had to turn on the AC (in December no less). Worst night of my life. Bed was medium/hard. Not bad. But the bathroom was tiny! And apparently King rooms are smaller than regular hotel rooms.
Comment from Hotel Management
Dec 6, 2016 by Guest Services, Hotel Management
Hello, Thank you for taking the time to share your feedback. We will be sure to further investigate the issues you have addressed to ensure a better experience for you and all our guests in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted Nov 12, 2016
Location: Not far from events attending
Price was good and breakfast was great. Room was clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 31, 2016
Pros: Everything.. it was clean.. great service.. Really good breakfast that was included as well.
Cons: We liked everything about our stay! Our hash browns were really dry.. but other than that everything was really good!
Location: Restaurant in the same parking lot.. close to the mall
5 out of 5
Recommended
for Everyone
by A verified traveler

expensive but nice

Posted Oct 28, 2016
Pros: quiet and its breakfast was excellent fresh fruit and the gentheman working the breakfast room was very proffessional and alert and clean
Cons: no place for payed guest to park on weekend because of restaurants
Location: location made it quiet
nice place ,quiet ,lovely morning breakfast ,not out of a bag ,cleaning could use some help like check under the beds for garbage