Ratings based on 154 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Jul 18, 2016
The hotel was nice, but The biggest let down was the on site restaurant. The server was not the sharpest knife in the drawer and our breakfast was horrible.
Comment from Hotel Management
Jul 19, 2016 by HIGP, Hotel Management
Thank you for taking the time to review our hotel. We hope to see you again soon!
4 out of 5
by A verified traveler from RMH

Good location. Close to restaurants

Posted Jun 27, 2016
We didn't use the pool or restaurant but it looked nice.
Comment from Hotel Management
Jun 28, 2016 by Genevieve, Hotel Management
Hi Gord, Thank you for the feedback! We hope to see you again soon Sincerely, Genevieve Rioux General Manager
4 out of 5
by Donna

Posted Apr 27, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Genevieve, Hotel Management
Thank you for staying with us! Hope to see you again soon
4 out of 5
by Michelle from Dawson Creek.Bc

Ok

Posted Mar 28, 2016 on Hotels
Pool needs a upgrade
Comment from Hotel Management
Jun 4, 2016 by Genevieve, Hotel Management
Dear Michelle, Thank you for taking the time to share your feedback with us! Looking forward to welcoming you again soon
4 out of 5
by Rhonda

Posted Mar 21, 2016 on Hotels
Comment from Hotel Management
May 28, 2016 by Genevieve, Hotel Management
Dear Rhonda, Thank you so much for your review of our hotel, We sincerely appreciate getting all the feedback we can. We are glad to hear that you enjoyed your experience. Looking forward to welcoming you again soon Genevieve Rioux General Manager
4 out of 5
by Robert

Posted Mar 2, 2016 on Hotels
Comment from Hotel Management
May 7, 2016 by Genevieve, Hotel Management
Dear Robert, Greetings from Holiday Inn & Suites Grande Prairie! Thank you for staying with us and for your feedback. we look forward to welcome you back sooner than later. All my best Saleem Khataibeh. Assistant General Manager
4 out of 5
by Jason

Hotels.com is where it's @

Posted Jan 25, 2016 on Hotels
Travel was for a regional swim meet in Grande Prairie. The location of hotel is 5min from venue and has restaurants close by. Staff were friendly and room was suberb.
Comment from Hotel Management
Apr 2, 2016 by Genevieve, Hotel Management
Dear Jason, Greetings from Holiday Inn & Suites Grande Prairie! Thank you so much for your kind compliment on our hotel and our staff, we are honored that you stayed with us and we look forward to welcome you back sooner than later. Have a wonderful day! Saleem Khataibeh Assistant General Manager
4 out of 5
by A verified traveler

Very welcoming staff

Posted Jan 12, 2016
Good Holiday inn Attentive friendly staff Will stay again happily.
Comment from Hotel Management
Jan 12, 2016 by Saleem K, Hotel Management
Dear Valued Guest, Warm Greetings from Holiday Inn & Suites Grande Prairie! Thank you so much for your kind review and for staying with us. We look forward to welcome you back to your home a way from home. Best regards, Saleem Khataibeh Assistant General Manager
1 out of 5
by A verified traveler

Room was not available when went to check in

Posted Jan 8, 2016
Was charged 320$ to be told there was no room and put up in another hotel in a 200$ room and they kept the difference. Very disappointed.
Comment from Hotel Management
Jan 12, 2016 by Saleem Khataibeh, Hotel Management
Dear Valued Guest, Greetings from Holiday Inn & Suites Grande Prairie! Thank you for your review of our hotel. We are disappointed to hear that we were not able to meet your expectations during your stay with us. Please accept our sincere apologies and we hope that this experience will not discourage you from staying with us in the near future. Please feel free to contact me on my e-mail below I would like to discuss this further. Yours sincerely, Saleem Khataibeh Assistant General Manager Email: agm@higrandeprairie.com
5 out of 5
by Ralph E. from Spruce Grove

Grande Prairie, short visit.

Posted Dec 19, 2015 on Hotels
Only overnight for family gathering. Gr
Comment from Hotel Management
Feb 20, 2016 by Genevieve, Hotel Management
Dear Ralph E, Greetings from Holiday Inn & Suites Grande Prairie! Thank you very much for writing such a beautiful review of our property. we are very happy to hear that you had a wonderful overall service. it was a pleasure serving you and we look forward to welcome you back sooner than later. Happy Holidays! Best regards, Saleem Khataibeh Assistant General Manager