Ratings based on 172 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from northern BC

Fees

Posted Sep 21, 2017
Pros: Room was nicely decorated and clean
Cons: The restaurant
Location: Centrally located close to shopping
I was not happy that the room security fee takes a week to ten days to come off my credit card. Most hotels the fee comes off when you check out.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort St John, BC

Easy access

Posted Sep 17, 2017
I love this Holiday Inn. The room is excellent, usually quiet and so comfortable
3 out of 5
by Robert

Under construction-check before you book.

Posted Jun 12, 2017 on Hotels
Hotel is undergoing a massive renovation. My room stank of paint thinners and the restaurant on-site is closed. Lobby is in a shambles. Wish I had of known.
1 out of 5
by A verified traveler

Entire hotel was under total renovation.

Posted Jun 4, 2017
Why was i charged full price to stay in a construction zone (mess) Terrible experience.
Comment from Hotel Management
Aug 29, 2017 by General Manager, Hotel Management
Hello, I apologize for the inconvenience caused as a result of our renovations. We have made every attempt to minimize the impact on the guest during this process. We hope you will consider staying with us again.
2 out of 5
by A verified traveler

under construction

Posted Jun 1, 2017
hotel is under a massive upgrade, which is good. the problem was that they had set times for construction but they worked outside of those hours. Nothing on the expedia site to indicate the hotel is under renovation.
Comment from Hotel Management
Jun 7, 2017 by General Manager, Hotel Management
Hello, I sincerely apologize that the ongoing renovation project caused a disturbance during your stay. We have shared your feedback with the site foreman, and will be strict on keeping the construction hours within the set times. We do hope you will consider staying with us again, as we would love for you to see the end result of the project.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon

Comfortable Hotel

Posted Mar 12, 2017
Front desk staff were pleasant and very helpful. Rooms were very clean and comfortable. Would recommend this hotel
Comment from Hotel Management
Mar 13, 2017 by Michelle Bellehumeur, Hotel Management
Thanks for the 4 star review Brad- we're happy to hear you had an enjoyable stay and we look forward to welcoming you back again soon
5 out of 5
by Jamie

Posted Mar 6, 2017 on Hotels
Comment from Hotel Management
Mar 8, 2017 by Genevieve, Hotel Management
Thanks for the 5 star review Jamie!
4 out of 5
by Leonard

Posted Jan 17, 2017 on Hotels
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Thanks for the 4 star review Leonard!
4 out of 5
by A verified traveler

Posted Jan 3, 2017 on Hotels
Comment from Hotel Management
Jan 6, 2017 by General Manager, Hotel Management
Thank you! We hope to see you again soon Sincerely, Genevieve Rioux General Manager
5 out of 5
by A verified traveler

Definitely recommend

Posted Nov 22, 2016 on Hotels
Very comfy and cozy. Close to everything. Clean and friendly staff.
Comment from Hotel Management
Nov 24, 2016 by General Manager, Hotel Management
Thank you for sharing! We are delighted to hear you enjoyed your stay with us. Our staff takes pride in making our hotel a "home away from home" for all our guests. Looking forward to welcoming you again soon Sincerely, Genevieve Rioux General Manager