Ratings based on 294 Verified Reviews

4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2017
Very nice and clean. Great breakfast included. Good location. Staff were very nice and helpful.
Comment from Hotel Management
Feb 22, 2017 by Nicole, Rooms Division Manager, Hotel Management
Thank you for taking the time to provide us with a wonderful review. We are always so happy to hear when are staff have made a great impression and will pass this onto our teams. We hope to be able to welcome you back soon to the Pomeroy Hotel & Conference Centre. Kind Regards, Nicole, Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location. Great hotel. Great food.

Posted Feb 18, 2017
All new renovations. Good for the family. Nice lounge for the adults. Nice pool and big hot tub area. We will continue to stay here in GP.
Comment from Hotel Management
Feb 22, 2017 by Nicole, Rooms Division Manager, Hotel Management
Thank you very much for sharing your feedback regarding your stay with us. We really appreciate it, and we look forward to welcoming you back to the Pomeroy Hotel & Conference Centre!
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Calgary

Good Location

Posted Feb 14, 2017
Pros: Food was Great
Cons: Disappointed that the maid did not re supply the shampoo and stop, was forced to squeeze every last drop out after 3 days of showers.
Stayed for 3 nights, all good. Restaurant and Lounge are excellent.
Comment from Hotel Management
Feb 14, 2017 by Nicole, Rooms Division Manager, Hotel Management
Dear Greg, Thank you for taking the time to provide us with a wonderful review. We are delighted to hear you enjoyed the restaurant and lounge and I will follow up with our housekeeping team as that is not the standard for our hotel. Thanks again and we hope we can welcome you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Quesnel, B.C.

Good hotel, close to amenities.

Posted Feb 13, 2017
Overall it was great. Only problem at night, there was a lot of noise in our hallway, on our floor. The noise was quite loud until 11p.m. or later! We called the front desk the first night and it still happened the second night?!!
Comment from Hotel Management
Feb 13, 2017 by Nicole, Rooms Division Manager, Hotel Management
Thank you very much for sharing your feedback regarding your stay with us. We really appreciate it, we apologize for the late night noise. That is not the norm for the hotel and we will follow up with front desk in regards to it. Thanks again and we hope to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chateh

Close to the Prairie Mall and I enjoyed this extra

Posted Feb 13, 2017
Pros: The rooms were spacious and cozy
Cons: Parking, need more parking space
Location: Close to Mac Donald's, Tim Horton's and the Prairie mall is within walking distance
The hotel offered great hospitality towards its guests, I would definitely keep going back
Comment from Hotel Management
Feb 13, 2017 by Nicole, Rooms Division Manager, Hotel Management
Dear Andrea, Thank you for taking the time to provide us with some valuable feedback. We are delighted to hear you enjoyed the spacious, cozy room and look forward to welcoming you back! Thanks again.
4 out of 5
Recommended
for Everyone
by A verified traveler from BC

Excellent staff. Lovely beds.

Posted Feb 13, 2017
Excellent location and comfortable bed. Only complaint relates to overly stiff pillows.
Comment from Hotel Management
Feb 13, 2017 by Nicole, Rooms Division Manager, Hotel Management
Dear Barb, Thank you for taking the time to provide us with a review. I am so happy you had an excellent experience with our staff! I have passed on your comments in regards to the pillows and we will certainly look into that. We hope we can welcome you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, convenient location.

Posted Feb 10, 2017
Pros: Updated décor, location near the mall.
Cons: Menu at The Office (limited items, price point slightly high).
Lovely hotel for business trips and meetings. Friendly staff.
Comment from Hotel Management
Feb 13, 2017 by Nicole, Rooms Division Manager, Hotel Management
Thank you for the wonderful review. It is always a pleasure to hear that our staff were friendly and you enjoyed the hotel! I have shared your comments with our food and beverage team in regards to the limited items and price point in the Office. Thanks again and we hope to welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean and comfortable room.

Posted Feb 7, 2017
Very clean and comfortable room. Room temperature control was fast, especially since it was very cold outside. Very comfortable bed too.
Comment from Hotel Management
Feb 13, 2017 by Nicole, Rooms Division Manager, Hotel Management
Thank you for taking to time to provide us with a wonderful review! We are delighted to hear you found the room clean and comfortable. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from dawson creek bc

GP SHOPPING HUB HOTEL

Posted Jan 22, 2017
Amazing stay here this weekend delicious restaurant amazing service and very quiet during the night
Comment from Hotel Management
Jan 23, 2017 by Nicole, Rooms Division Manager, Hotel Management
Thank you for the review from your recent stay with us at the Pomeroy Hotel & Conference Centre. We are happy we were able to be your hotel of choice on your shopping weekend! I am very happy to hear you enjoyed the restaurant and our service. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

Very nice hotel, and amazing staff

Posted Dec 10, 2016
Pros: Location, staff, and everything about it.
Cons: I think lighting near the parkade would be all that I would improve.
Location: Walking distance to many food establishments, as well there are restaurants in the hotel. Walking distance to the mall as well.
Our experience at the hotel, even though it was one day, it was amazing. I ended up forgetting my iPad in the room, and the hotel staff took it upon themselves to mail it back to me. I would highly recommend this hotel to anyone who is looking for a place to stay in Grande Prairie, and we definitely will be staying there when we come back. Rooms are clean, and spacious. I've stayed in a lot of hotels, and this one is one of the nicest ones.
Comment from Hotel Management
Dec 12, 2016 by Nicole, Rooms Division Manager, Hotel Management
Dear Shawn, Thank you very much for taking the time to give us a wonderful review. We truly appreciate it and are so happy you had such an amazing stay! We are looking forward to welcoming you back for your next stay! Kind Regards, Nicole, Rooms Division Manager