Beach/ocean view

Reviews of Residence Turquoise

Residence Turquoise
33 bd Amedee Clara, Le Gosier

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 166 reviews" "
Rating 8 - Good. 73 out of 166 reviews" "
Rating 6 - Okay. 45 out of 166 reviews" "
Rating 4 - Poor. 8 out of 166 reviews" "
Rating 2 - Terrible. 6 out of 166 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Olivia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Wonderful view from the balcony. Service was excellent, Cecile let us stay in our room after check out time as we had several hours before our cruise ship boarding time. Much appreciated.
Stayed 2 nights in Feb 2020
Response from Cécile on Mar 10, 2020
Thanks a lot for your nice comment. Maybe next time

6/10 Okay

Michael

Traveled with family
Disliked: Staff & service, property conditions & facilities
This property was a disappointment. Wouldn't recommend for a long list of reasons.
Stayed 3 nights in Dec 2019
Response from Cécile on Jan 3, 2020
Hello Mr. Gau, I do not understand your message, if you did not like something during your stay, why not let us know? Our reception desk remained open every day. Perhaps it is due to the confusion of your numerous (apparently wrong) reservations, and the fact that we did not accept the free cancellation of the stay that you reserved in January instead of December? I am sincerely sorry for your disappointment. Best regards Cécile

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mother son getaway
Great views great location great island
Stayed 7 nights in Sep 2019
Response from Cécile on Oct 7, 2019
Thanks a lot See you soon

8/10 Good

Per

Liked: Cleanliness, room comfort
Disliked: Staff & service
Pleasant stay close to beach.
The view from the apartment was very nice, and the bed was comfortable. It was nice that there was refrigerator, microwave and dishwasher. However, I was expecting more of a hotel setup, but it was more of a room-to-let. There was no service or change of linen or towels. The unit could also need some updating. It was easy to park on the street. It took around 5 minutes to walk to the beach. Wi-Fi was good.
Stayed 4 nights in Mar 2019
Response from Cécile on Apr 3, 2019
Hello Thank you for your positive comments. The residence Turquoise, as the name suggests, is a residence and not a hotel. Therefore, we change the sheets and towels once a week. We hope that your stay however was pleasant.

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed in this property. Although the location is incredible and the views are superb, the property is not well maintained nor clean. Bottom line: don't have a high expectations, bring your supplies if staying for a while, bring bug spray, this is not a true hotel with amenities. I really hope that this place improves because it's really a shame.
Stayed 5 nights in Jan 2019
Response from Cécile on Jan 28, 2019
Hello, Thank you for taking the time to leave a comment and we are sorry that your stay did not give you complete satisfaction. As a residence, we provide the arrival of our customers the necessary for toilet paper as well as trash bags and insecticides. But then, these products are to buy (we are not a hotel). Hoping that you still had a good stay on this island paradise.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2018
Response from Cécile on Jan 6, 2019
Merci pour votre avis Bien cordialement

6/10 Okay

chashas, Gateshead

Liked: Staff & service, room comfort
Pleasant owner
This apartment is unfortunately in some serious need of basic updating, it is ok for the price paid however, the location is primarily for French speaking tourists however the locals are extremely friendly and try their best to make you feel welcome. If you go you really need a car to get around, but the local bus service is really quite good for the local area if you want to go further afield a car is a must.
Stayed 14 nights in Sep 2018
Response from Cécile on Sep 25, 2018
Hello, Thank you for your positive comments. We take note of your suggestions We hope you enjoyed your stay and can be seen again next time

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very pleased with the staff, but the property is old and could use some attention. Also, for those who rent cars, there is only on-street parking and it is difficult to get a spot nearby.
Stayed 4 nights in Jul 2018
Response from Cécile on Aug 1, 2018
Thank you for your positive comments. Indeed the residence has no parking, but it is still very often easy to park just in front. Hoping to see you soon

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Decent space for the price with some odd quirks.
Cecile the check in reception is very sweet, but only on-site a few hours a Day, Hotel is like an older vacation rental. The balcony with ocean view is well worth the compromise at the price point though. In room signs asking for a 10AM check out and a 25 Euro cleaning fee are not consistent with the Hotels.com booking or expectations, and thus makes the property a bit confusing and adds unneeded stress. Simply put it is Bush league. Put the right directions (11AM check out and no cleaning fee) in the room when hotel reservations come through.
Response from Cécile on Jul 20, 2018
Thank you very much for taking the time to put an opinion. Our reception is open between 08:00 and 12:00 every day from Monday to Saturday. And as in any residence in France, the apartment must be clean at the end of the stay. But it is indeed possible to ask that the household be done by us. Hoping that you still had a good stay on this island paradise

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good condo near beach.
Location of this condo within walking distance of the local beach was great. Bakery, bank and tourist office were within walking distance. Supermarket a short drive away. However, the lack of water pressure and parking on the street in a congested area were a challenges.
Stayed 6 nights in Mar 2018
Response from Cécile on Apr 20, 2018
Thank you for your positive comments. With regard to water pressure, there is a recurring problem of water on the island, because the water pressure sent into the pipes by the public water body (SIAEAG) is random and generally insufficient, and, coupled with the fact that the apartment is in high floor, the pressure that finally arrives in the pipes can be low. But this happens, in general, once a week and between 18h and 06h the next day; our customers are notified in advance and we provide them with bottles to overcome this inconvenience. Hoping that you still had a good stay on this island paradise.

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities
Wonderful view
It had a great view, good location to the beach and resturants. Had a kitchen for preparing meals. Could of had a coffee/tea cup and dish soap for cleanup.There were limited hours of office hours and check in was difficult. The najor drawback was the noise of cars on the street so sitting on the balcony was never pleasant. It was asumed that I had a working phone to call at check-in. People coming from out of country don’t have access to a ohone to call the manager so as to check in after hours. Quite frustrating.
Stayed 3 nights in Feb 2018
Response from Cécile on Apr 20, 2018
Thank you for taking the time to leave some comments. The traffic can, at certain times of the day, be important but it calms down in the evening. Our apartments are however very well soundproofed. Our reception is open between 8 am and noon every day (except Sunday) and I am reachable all day. Hoping that you still had a good stay on this island paradise.

6/10 Okay

nancy, philadelphia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Best thing was the view
Very basic hotel with no cleaning during our six night stay. Too little toilet paper and soap, though we were given more when we asked. Sewer smells very apparent. The view, however, was stunning and the lady in charge was very pleasant.
Stayed 6 nights in Feb 2018
Response from Cécile on Apr 20, 2018
Thank you for your positive comments. We take note of your suggestions We hope to see you again next time

8/10 Good

VIK, LOS ANGELES

Liked: Staff & service
POOR COMMUNICATION!! BLAME EXPEDIA???
We arrived at 8:30pm as planned to the hotel. We found no one was available and the front door was locked. Finally, one guest came down and talked to us. He called the emergency number and no one answered and we sat on the street for two hours without access to the room I called Expedia customer service at least four time but no one could help. Finally, after two hours waiting, one Expedia supervisor arranged a room for us. We had to drive 20 miles to another hotel to spend a night. Overall, really bad experience. Next day, the property manager explained that there were emails sent to Expedia what to do after we arrive. We had received no emails from Expedia and hence a major inconvenience to start our vacation in paradise.
Stayed 4 nights in Jan 2018

4/10 Poor

Peter Macd, Canada

Disliked: Staff & service, property conditions & facilities, room comfort
Third World in Guadeloupe
The town of Gosier where this residence hotel is suffers from chronic water shortages and restrictions, ongoing for several years. During our stay we were totally without water for four 12 hour periods over 6 days. Apparently, this is not unusual - read the online reports of the local municipality's meetings about this issue - you will see the locals complaining bitterly about this problem for years. Even during "normal" water supply periods, there was barely enough water to have a shower, maybe because out unit was on the top floor of a 4 story building. The two level unit we had has no air-con on the upper sleeping level, no windows at all (!) and no roof vent to let out the heat, so even in late December, it is impossible to sleep up there. It was 34-38 degrees C in the mornings - and over 40 C by late afternoon. The street outside is a main road, with lots of traffic and noise. The unit itself has a nice view of the harbour, but the tiny balcony (which is 50% occupied by a heavy granite table) is pretty much unusable. You can do much better elsewhere for about the same price. Look into Deshais (on western side of the island), or Saint-Anne, or Saint Francois. Avoid this place.
Stayed 6 nights in Dec 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
No one told us about the water shut off
The biggest negative about this hotel is that the water gets turned off in the entire neighborhood for 18 hours at a time every few days. No one told us about this. Imagine our surprise! This would’ve been nice to know. Also, the batteries in the remote for the air-conditioner did not work. And once the water was turned back on, the toilet leaked. Little things really do make a difference on vacation. One more thing: the staff informed us just before we got there they would be on vacation for the week we were there. We therefore had no one to whom to voice our concerns.
Stayed 4 nights in Dec 2017

8/10 Good

Carmen, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
walking distance to beach, room comfort was good.
MY arrival was late in the evening after sunset - a little difficult to take in the beauty, Next day, went around the town - super friendly locals. Beach was breathtaking - day and night. Neighborhood quite - but felt very safe town people take care of the tourist. Shopping a bit difficult as sunset - shops close. Hotel had all the comforts of home - Wifi on the island very difficult - only wifi available at hotel. Overall had a great time - would recommend to all family and friends.
Stayed 4 nights in Nov 2017

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value hotel in a great location. The owner was very helpful and friendly.
Stayed 4 nights in Nov 2017

6/10 Okay

BC, Florida

Liked: Staff & service
Disliked: Property conditions & facilities
Modest, older apartment close to the water.
The staff was very kind and helpful, but the facilities were certainly dated and borderline in disrepair. Although not "dirty" per se, the place had a sort of patina that made it feel unclean. The A/C did work well, which was important as the doors needed to remain closed to keep out street noise and mosquitos, some of which were already inside to welcome me. For a budget minded traveler who needs a small apartment's amenities, this place would be just fine.

8/10 Good

Todd, Madison, WI

Liked: Cleanliness, staff & service, room comfort
Nice hotel, lot of space, AMAZING views!
It's nice to get so much space (2 bedrooms, kitchen, etc) for such a low price! The view from the balcony overlooking le Gozier island/bay is breathtaking! This is like an apartment building with maybe 6-10 apartments. There was a very nice, shady patio out the back of the apartment too (in addition to the south-facing balcony). Parking is not good though if you rent a car--there is only street parking. However, despite the street appearing crowded, I never had to park more than a block away. The air conditioning works very well. No elevator. No onsite food, but there are several options within a few blocks. Thank you Residence Tourquoise!

8/10 Good

Kathy, Massachusetts

Liked: Staff & service, room comfort
Convenient family locations
This is a well priced, family friendly, accommodation, with a beautiful view overlooking the ocean. We were looking for a location convenient to the airport and the beach and this met our needs perfectly. Beatrice was very responsive to emails, met us on arrival, and provided suggestions for activities in the area. The building itself is a bit dated, but the apartment had all the conveniences we needed and at a very reasonable price. Will definitely use this location again!
Response from Yves Brossard - Résidence Turquoise Guadeloupe on Apr 26, 2017
Thanks for your review. Kind regards

10/10 Excellent

Anthony, Central NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Live like a local!
The "un-all inclusive", the real way to visit. Few blocks to beach. Fresh bakery one block (fresh croissants and baguettes every morning). Mostly French (you are in France after all) but anyone can still get by (don't be afraid). Enjoy the French/Caribbean culture! Parking on streets always available (might have to walk a block or 2-but rarely).Lots to do! The people are great!
Response from Yves Brossard - Résidence Turquoise Guadeloupe on Mar 20, 2017
"Live like a local!" That's so true! We are very happy you appreciated our helpful and warm staff. I mean Beatrice who is in charge! "Fresh croissants and baguettes every morning" are so french and so good!. "The people are great!" Thanks Anthony for you much appreciated review.

6/10 Okay

Verified traveler

Liked: Staff & service
Good hotel for area.
Room is clean with well equipped kitchenette. Also balcony with lovely view of the ocean. However there is busy street in front of hotel. Double bed is really two twins pushed together. Not cleaning services during stay.
Response from Yves Brossard - Résidence Turquoise Guadeloupe on Mar 20, 2017
Thanks for your accurate review and thanks for staying with us. The great view and walking distance to great beach are two reasons why staying at Résidence Turquoise Guadeloupe. A cleaning services during stay is possible upon request, but is charged for. Kind regards, Yves Brossard - Residence Turquoise Guadeloupe

10/10 Excellent

Rhoda

Liked: Cleanliness, staff & service, room comfort
A nice place to stay
The Turquoise is furnished apartments. Clean sheets and towels are provided every week. The manager, Beatrice, was very helpful. She booked our taxi to and from the airport (it's recommended visitors rent a car, but we didn't). You can get by on high school French. We shopped at the local market everyday. The unit had a bar fridge, new dishwasher and cook top. Aside from walking the beach, we ate almost all our meals on the balcony. We would go back, no question about it.
Response from General Manager on Jan 19, 2017
Thank you for your stay in our establishment and for your very positive opinion on the Residence Turquoise in Guadeloupe, overlooking the sea and the lagoon in the village of origin of Gosier. The beach is indeed close, and especially it is a natural beach and white sand. I hope you also appreciated the quality of our W-Fi connection! And thank you for indicating the quality of welcome of Beatrice. You are right, it is best to rent a car at the airport! We hope to see you again soon.

8/10 Good

Alkesh

Liked: Cleanliness, room comfort
Generally pleasant stay. Given the location, the parking could become an issue.
Response from General Manager on Jan 5, 2017
Thank you again for your positive opinion on the Résidence Turquoise in Guadeloupe, close to everything and especially in the heart of the real village of GOSIER (LE GOSIER), because it is the true center of the village, which allows to live at the rhythm of the true life of the inhabitants of Guadeloupe. We usually park in the street Amédée Clara, which faces the Résidence Turquoise, and therefore face to the island of Gosier and its lagoon, but one can also park in the parallel street, in the back part, which is the street General de Gaulle. We hope to see you again as soon as possible!

6/10 Okay

Verified traveler

Liked: Room comfort
Convenient hotel, though in need of some updates
Although the bedding could have been replaced and the bathroom needed a major renovation, the Residence Turquoise was a comfortable hotel. We were a little disappointed with the inconsistent front desk service (the owner was not always present during her posted office hours), but appreciated that the owner went out of her way to provide us with plenty of water when there was a broken pipe that interrupted the town's water service before we even had a chance to ask for help. The hotel itself was conveniently located and we loved our view. Further, the wifi was good, everything in the kitchen worked, and the air conditioning worked very well. It was a positive experience over all.

6/10 Okay

Gina

Disliked: Staff & service

8/10 Good

Charlene, Winter Haven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than we first thought
The hotel was actually quite good, but we were a little disappointed in the location. We thought it would be much closer to the water and a beach. It's at least four blocks from a good beach. The view from our balcony was wonderful, though! There are a couple restaurants close by. Unfortunately they close by 5:00. A few others a few blocks away are open for dinner. We had to climb a lot of stairs to get to our room and there's no railing, so beware. Would we stay there again? Yes, if was for just one night.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
How can a hotel does not have customer sevice.
I made my reservation and went to the hotel I could not see anyone to welcome me. I had to stay at another hotel. The next day again I went twice again no one was there. That was not business'. That was very irresponsible.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice view from balcony
Good size apartment with a nice view,perfect for the Margaritas, busy street thou,pretty noisy. Problems with the water when we where there.

8/10 Good

Tim, Edmonton, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great View in Comfort
We found the hotel/apartment on Expedia and it ended up being exactly what we wanted. A loft for two teen boys and a bedroom for us (though it was two singles pushed together). A chesterfield could have doubled as a fifth bed with a sixth cot stowed underneath. The kitchen had a fridge that was a little bigger than a hotel fridge, a dishwasher, glass top stove, dishes, cutlery, glasses. There was a locally connected phone. Bathroom has a shower with towels. New linens were dropped off a week into our stay. A little short on cleaning supplies so we paid the 30E cleaning fee on leaving. Over all a very nice place to stay which suited our needs perfectly. We ate breakfast there each morning and snacked at night. I think we saved a bit by staying there at a VERY expensive time of year and expensive part of the world. Remember: Guadeloupe is part of France!

10/10 Excellent

Jay, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price ! Awesome place to stay!
Awesome hotel we paid twice the amount at a hotel nearby. This hotel was way better inside and was well less than half of what we paid at the other hotel. The view of Le Goiser is breath taking!!! Must stay!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
good location for a good price, nice view from the
The room was very cozy and had balcony and kitchen facilities. Overall the place was nice and not very expensive. Only thing that I can complain was a bad smell in the room and bathroom.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Get away
My husband and I took the ferry to Guadeloupe from (our current home) Dominica. We loved the island and thoroughly enjoyed our stay at Residence Turquoise! The room was very cozy and had a full kitchen! The location was perfect with an INCREDIBLE view of the Sea! If you are looking for an inexpensive yet quality room- stay here! There is no front desk or room service but this guest house provides the best "home base" for an active stay in Guadeloupe!

6/10 Okay

TA, Indiana, USA

Liked: Room comfort
Disliked: Staff & service
Good Value for the price.
Nice and plentiful of space provided in each studio. Only setback is that you've to coordinate rendez-vous time with the receptionist and I'd to wait over 30 minutes for the person to come.

8/10 Good

Tony, Sint Maarten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the quiet lokation, no traffic noise at all inside from the road in rn front where we could always park our rented car. The kitchen was adequately eguipped for small meals and drinks. Affordable price, even for short term and good restaurants at wakking distance. Will book it again.

10/10 Excellent

Patrick

Stayed 2 nights in Mar 2022

10/10 Excellent

Patrick

Liked: Cleanliness, room comfort
Séjour éclair 2 nuits. Informations et amabilité top. Formule studio appréciable. Merci
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Les points forts de cet établissement résident dans l'emplacement exceptionnel en plein centre ville et des plages, la réactivité et le professionnalisme des gérants, la propreté et la fiabilité de la réservation.
Stayed 2 nights in Aug 2021

6/10 Okay

JULIEN

Traveled with family
Appartements vieillissants, bien placé
Résidence un peu vieillote mais bien placé avec une jolie vue sur l'ilet du Gosier. Pour 1 ou 2 jours ok mais assez bruyant car mal isolé. La personne en charge de la résidence est très accueillante.
Stayed 3 nights in Jul 2021

10/10 Excellent

francois

Business traveler
Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2020
Response from Cécile on Jul 24, 2020
Merci pour la bonne note :-)

10/10 Excellent

yasmina

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2020
Response from Cécile on Jun 16, 2020
Merci et belle journée à tous les 2

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle vue face à la mer et l île du Gosier et proche des commodités.
Stayed 4 nights in Jan 2020
Response from Cécile on Jan 28, 2020
Merci pour votre commentaire Oui la vue est magnifique ; par beau temps comme aujourd'hui on y voit Marie Galante, La Dominique, les Saintes et la Basse Terre

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2020
Response from Cécile on Jan 28, 2020
Merci d'avoir pris le nom de mettre une note Et peut être à une prochaine fois

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vue tout les jours sur la baie est magnifique ,le bruit de la rue est moins agréable quand on s assis à l extérieur pour dormir c est bien c est bien isolée en général j ai bien apprécié tout prêt des facilités resto plage activités belle petite ville ,..
Stayed 5 nights in Jan 2020
Response from Cécile on Jan 22, 2020
Merci à vous A une prochaine fois, nous l'espérons :-)

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Nov 2019
Response from Cécile on Dec 18, 2019
Merci pour votre avis Bien cordialement

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Cécile on Nov 21, 2019
Merci pour ce retour

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk utsikt. Ganska litet men fungerade fint.
Stayed 7 nights in Jul 2019
Response from Cécile on Oct 21, 2019
Tack för din kommentar Ha en trevlig dag

6/10 Okay

Louisette

Traveled with family
Liked: Staff & service
Je pense que trop petit pour 6 personnes 1 seule salle de bain c'est pas assez . Pas fait pour des personnes plus âgées car pas d'ascenseur et 44 marches c'est difficiles . Cécile a été très gentille avec nous .Elle a fait changer le frigo pour un plus grand et la vue est magnifique . La plage est belle mais il faut faire attention beaucoup de vols et pas sortir le soir c'est pas sécuritaire .
Stayed 7 nights in May 2019
Response from Cécile on Jun 1, 2019
Bonjour, Merci pour ces recommandations. Toutefois je ne comprend pas bien votre surprise car le descriptif est parfaitement transparent concernant la superficie du logement, l'équipement de la Résidence, et le fait qu'il n'y ait pas d'ascenseur. En ce qui concerne la sécurité, c'est un peu comme partout, il faut juste rester vigilant. Et je dois aussi signaler que notre Résidence est quant à elle, bien sécurisée. J'espère que vous avez toutefois passé un excellent séjour en Guadeloupe. Bien cordialement

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 8 nights in May 2019
Response from Cécile on May 18, 2019
Merci pour votre retour

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Le calme, la sérénité, proximité des plages et des clubs
Stayed 2 nights in May 2019
Response from Cécile on May 18, 2019
Merci pour votre commentaire positif Belle journée