City view from property

Reviews of Saint John Perse

2 out of 5
Saint John Perse
Quai Des Croisieres, Pointe-à-Pitre

Reviews

5.8
Rating 10 - Excellent. 22 out of 560 reviews" "
Rating 8 - Good. 131 out of 560 reviews" "
Rating 6 - Okay. 199 out of 560 reviews" "
Rating 4 - Poor. 146 out of 560 reviews" "
Rating 2 - Terrible. 62 out of 560 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Located in a rundown area. Noisy inside the building from 4am in the morning. Leaking shower base causing water ponding in the bathroom floor.
Stayed 2 nights in Mar 2020
Response from vd on Mar 13, 2020
C EST MOCHE

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Ok, hotel to stay at for a couple of nights.
Stayed 2 nights in Feb 2020
Response from vd on Mar 5, 2020
merci

2/10 Terrible

Carmel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from vd on Feb 25, 2020
merci

8/10 Good

Verified traveler

Liked: Staff & service
Great seaport view and perfect location to visit the city. Room relatively spacious, fairly clean considering that it is an old building. Access to the gallery is shared (my chair was taken by others at some point). My corner unit was receiving noise and fume from street cars and trucks (sometimes there was a strong CO2 smell in the bathroom). Breakfast was included, and the buffet was good but not extravagant.
Stayed 2 nights in Feb 2020
Response from vd on Feb 13, 2020
MERCI

8/10 Good

donna

Liked: Cleanliness, staff & service, room comfort
Great access to ferry and cruise terminals.
Our stay was overall good with no complaints. This is a budget hotel that is a little dated. That being said, the service is wonderful. The very nice breakfast with coffee of your choice, croissants, fresh juice, cold cuts etc. was a delight and a convenience to get us going early in the mornings. It is a great location for walking to the ferry or cruise terminal.
Stayed 3 nights in Feb 2020
Response from vd on Feb 9, 2020
Mille merci pour votre gentillesse Valérie

6/10 Okay

Gene

Liked: Cleanliness
Disliked: Room comfort
Hotel as base for seeing Memorial ACTe
One of few hotels in downtown P-a-P, so not much choice if one wants/needs to be in that area. Room was clean, a bit worn and tiny, with even tinier bath. BUT within walking distance of Memorial ACTe (Museum on Caribbean slave trade) that is a must-see for anyone interested in history. Fantastic modern building on waterfront with terrific galleries. Audio guides in multiple languages.
Stayed 2 nights in Jan 2020
Response from vd on Feb 10, 2020
merci pour vos remarques gentilles cordialement valerie

8/10 Good

MarkL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate in good location with clean room and good wifi. At the port and within a 15 mins walk of the Caribbean intra island ferries port which was reason to choose. Great staff and extra helpful...
Stayed 1 night in Dec 2019
Response from vd on Jan 7, 2020
merci et bonne année

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Hotel is in a sketchy part of town. Rooms are cramped, beds were small. Everything closed early in town, hard to get food or resources. Ants in the bathroom. People were moving big furniture all night long, noisy. Would not go back here.
Stayed 1 night in Jan 2020
Response from VD on Jan 7, 2020
NO COMMENT PS HOW TO KNOW THAT YOU WILL NOT COME BACK SINCE YOUR OPINION IS ANONYMOUS SO IT IS FOR WHOM YOUR OPINION?

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of downtown
The location is great, walkable to the Maritime Port, the main shopping area, and various bus stations. Front desk staff has been very helpful, especially Stan.
Stayed 2 nights in Dec 2019
Response from vd on Jan 7, 2020
MERCI ET BONNE ANNEE 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional place to stay
One night stay before getting the early morning ferrry to Dominica. the ferry port is about 1km away so needed taxi to get there. (Hoped it would be closer). Hotel was o.k. but surrounding area run down.
Stayed 1 night in Nov 2019
Response from VD on Dec 5, 2019
IT IS VERY TRUE

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019
Response from vd on Dec 6, 2019
merci

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2019
Response from vd on Dec 6, 2019
merci pour la note

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Sep 2019
Response from val on Oct 5, 2019
l hôtel saint John perse vous remercie beaucoup d avoir pris le temps de donner votre avis et de nous avoir attribuer la moyenne

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was late when we got there an early morning when we left
Stayed 1 night in Jul 2019
Response from val on Oct 5, 2019
Dommage vous n avez pas pu voir notre belle vue mer l hôtel saint John perse vous remercie beaucoup d avoir pris le temps de donner votre avis et de nous avoir attribuer une bonne note

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from VD on Jun 25, 2019
MERCI BEAUCOUP

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019
Response from v on Oct 5, 2019
l hôtel saint John perse vous remercie beaucoup d avoir pris le temps de donner votre avis et de nous avoir attribuer une bonne note valérie

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019
Response from val on Oct 5, 2019
l hôtel saint John perse vous remercie beaucoup d avoir pris le temps de donner votre avis et de nous avoir attribuer une bonne note

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. The place has charm. The view was amazing with a balcony overlooking the water
Stayed 1 night in Mar 2019
Response from val on Mar 19, 2019
thank you best regards valerie

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
This is a very basic hotel, the rooms are very small, the bed is small and uncomfortable, no coffee maker or kettle, nothing really to recommend it except the staff were pleasant. They are busy and can charge what they do because of their location - walking distance to bus, ferry and cruise terminals. It is also close to the shopping area although everything closes at about 5 or 5:30 so there is nowhere to eat after that.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Really outdated. I cannot really think of anything good to say.
Stayed 5 nights in Feb 2019
Response from VAL on Mar 22, 2019
NO COMMENT Nous sommes désolés de constater que vous êtes mécontent

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff kept the facility very clean and they were very friendly
Stayed 3 nights in Jan 2019
Response from VAL on Mar 19, 2019
THANK YOU BEST REGARDS VAL

4/10 Poor

Harry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Valerie on Jan 19, 2019
Bonjour Nous vous remercions de votre avis et soyez assuré que nous mettrons tout en oeuvre pour nous ameliorer Cordialement

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Shower went from hot to cold. Most unpleasant. Otherwise decent room for a stopover. Front desk very polite and helpful.
Stayed 2 nights in Jan 2019
Response from valerie on Jan 11, 2019
Hotel SAINT-JOHN vous remercie d 'avoir pris un peu de votre temps pour nous donner votre avis (favorable ou défavorable) qui ne peut qu' être bénéfique pour nos futurs prochains clients .

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is central downtown. Walking distance to restaurants, pharmacy and city center. Typical downtown area (dingy) Friendly people.
Stayed 1 night in Dec 2018
Response from valérie on Jan 10, 2019
Hotel SAINT-JOHN vous remercie d 'avoir pris un peu de votre temps pour nous donner votre avis (favorable ou défavorable) qui ne peut qu' être bénéfique pour nos futurs prochains clients .

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Property is in a good area. Staff very helpfull Property just needs to upgrade.
Stayed 3 nights in Nov 2018
Response from Valerie on Nov 29, 2018
Thanks

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Unwanted Room Guests
Beside the very loud noise from the restaurant below, my bed was infested with bed bugs,. woke up to blood stains on the sheets and found many bugs on the bed.
Stayed 1 night in Mar 2018

8/10 Good

Ed, NH

Liked: Cleanliness, staff & service
One night in point a Pitre
Tight quarters but clean and good for a place to overnight on the way to elsewhere. The continental breakfast was impressive for the price. We’d stay again.
Stayed 1 night in Mar 2018

6/10 Okay

TRAUTE

Liked: Cleanliness, staff & service
Good place to begin or end a stay in Guadeloupe
The location on the water is nice, the general neighborhood is the older center of Point-a Pître, a mixed bag. We chose it to have a place to sleep after arriving late or departing early from the airport. It's perfectly fine and functional, not far from MemorialACTE, the must-see, strikingly modern museum on slavery.
Stayed 1 night in Mar 2018

8/10 Good

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was close To the cruse and market
It was very sastify in général and nice buffet breakfast
Stayed 1 night in Mar 2018

10/10 Excellent

Kawana, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfrect.
Pleasant, no complaint. The design and setting of the hotel was unique. Breakfast was great. Its good for a few days.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Mediocre
Mediocre. Cleanliness. First room Smelled moldy. Showed sign of water leak.
Stayed 1 night in Feb 2018

2/10 Terrible

Sabina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

4/10 Poor

Mike, Montreal

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No Internet everywhere
Hotel is not in a really secure area, just don't go out at night. The only place they have internet it's in the lobby, It's really expensive for what you have. We saw a rat outside the hotel when we arrived
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2018

6/10 Okay

jean

Thanks very practical
I expected more action happening on terms of tourist needs. However, the limited staff was welcoming
Stayed 2 nights in Dec 2017
Response from Valérie on Jan 3, 2018
Nous vous remercions pour vos commentaires et nous ne manquerons pas d'en tenir compte pour le futur

6/10 Okay

Per Eric

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2017
Nous vous remercions pour vos commentaires et nous ne manquerons pas d'en tenir compte pour le futur

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Had a wonderful stay it was just to short but will be back shortly
Stayed 1 night in Dec 2017

8/10 Good

Cornell Phillip

Liked: Cleanliness, staff & service, room comfort
Great staff. WiFi in the rooms could be better. Central area. Food and ATM is within walking distance.
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Was difficult to find, did not feel safe, room was not nicely decorated, lthere was loud music downstairs until 2:00am
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bed bugs!!

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Central but out dated
Hotel is less than 15 minutes drive from the airport and central to the old town with a location on the waterfront, however it's somewhat rundown and the rooms are fairly small. My floor had shared balconies and half the rooms have a sea view with the other half having a city view pointing in the direction of the John Perse museum. The air conditioner cannot be controlled, it's either on or off (and was too cold for overnight use), the TV was small, there's no tea or coffee making, the lighting seemed inadequate and everything's a bit grotty and was a little dirty. There was no soap in the room the day I arrived, then the second day the cleaners didn't leave any towels (they come round before 10am) meaning when I got back soaked from a trip around the town in the morning rain I couldn't have a shower to stave off a cold. When there was soap it was easy to lose down the sink and the shower is difficult / cramped to use, especially as it spits in all directions. Couples should note that the bathroom area has a large slightly opaque glass wall so there's no privacy and there's a gap between the bathroom walls and the ceiling meaning it's all 1 room really. Place felt generally run down - the door was coming apart at the bottom, and this is reflected in the old town which is generally dilapidated with little or nothing to see, but the front desk service was reasonable and the area did seem quite (though it was a bank holiday so ALL the old town shops were closed).

6/10 Okay

Georges, ANU

Ok hotel right in town
Ideally located for me, it is the 5 time I've stayed there. It is a stay over hotel for a couple days for transit or business so I use it for just that, will stay again

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service
Great location, quiet corner of downtown near port
I disembarked the cruise ship and needed a place to stay one night until my flight. This was a perfect location. I walked maybe 3 blocks from the port gate to this hotel. The rooms are very small, but the balcony is a great feature with nice views. Beware that the balcony is shared, so you will want to double check your balcony door. Parking is free at night in the street (after 5pm). Many eateries are available within a short walk. The AC worked well, too well, it was either on or off, not thermostatically controlled. WiFi worked very well.

4/10 Poor

JAVIER E

Disliked: Cleanliness, property conditions & facilities, room comfort
Good Hotel for low budget travelers. Bed to sleep and that's it.

8/10 Good

Dominique

We had very different experiences depending who was at the front desk. When we arrived in the morning of Feb 18, the lady at the front desk was short, unwilling to repeat an answer and misleading in directions - like where to park the car...On the other hand, when we arrived at 2 to check-in, the young sir at the frontt desk went out of his way to help us - for instance, he spared us major parking cost by explaining clearly what he parking situation was- found us a nice room, helped us set our WiFi connection and find our way in the city. Same with the night man.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for cuise layover, poor condition.
This is an old property that really needs a renovation. The area looks depressed. lots of security fences and barriers.

10/10 Excellent

Guest, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the port
I llked staying there - close to the port, shopping area. Good breakfast

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
surprise
The first night was fine, the fridge did not work that I did not like it, the second night the A / C did not work at all and I asked to change rooms and they put me in a bigger one and the A / C worked

4/10 Poor

janet, Maine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Only hotel near ferry
Minimalistic room which is fine except....the toilet had such poor water pressure it needed to rest at least an hour before being used....this was a triple room. When we weren't sure if it was water pressure or broken, the clerk(who was very nice)explained he was the only one on duty for the entire hotel(which was fully booked)and couldn't check it out until he got off shift 4+ hours later. When asked how we could call him from the room we were advised that our phone in the room wouldn't work. Internet only worked in the lobby. To give the guy credit, he came by after his long and busy shift but can't fix water pressure. I had low expectations based on previous reviews but choose the hotel because of location. This is a minimalistic hotel, infrastructure that is failing and bare bones staff. It was clean and I didn't see any roaches. This is a hotel to choose for 1 night pre or post ferry. I would not recommend staying more than the minimum.