Ratings based on 688 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Average hotel in a location near nothing.

Posted Jul 5, 2017
Facilities were okay, but dirty. Housekeeping was the worst. Don't even try the breakfast. The attempt is fine, but it's a disorganized melee that junks up the lobby.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bowling Green, KY

Nice hotel close to the Schott

Posted Jul 2, 2017
Beautiful hotel, grounds were pretty, room very nice, easy and free parking!
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Comfortable, clean and an excellent staff!

Posted Jun 5, 2017
I stayed for 5 nights last week while attending a conference at the Convention Center. I chose this hotel mostly because of free parking, free breakfast and free shuttle - and with all these things considered, it ended up being a little cheaper than the city-center hotels. I had a great stay! The room was clean, very comfortable and well laid out; the breakfast was tasty & filling (including cage-free scrambled eggs); but it's the staff that deserves the highest praise! They could not have been more helpful: arranging the shuttle, answering every question, and always making me feel as though they were genuinely happy I was there! If I'm ever in Columbus again ... I'll stay at Hyatt Place Columbus/OSU in a heartbeat!
3 out of 5
Recommended
for Everyone
by A verified traveler

Room wasn't cleaned

Posted May 24, 2017
Pros: The spacious room and breakfast
we checked in late on a Friday night - very accommodating staff - we left the do not disturbed sign on all day Saturday because the maid came early and we weren't ready to leave - that was fine. But on Sunday we left earlier and did not put the sign out - she cam in and made our bed but not the fold up couch, she didn't clean out the trash , pick up the dirty plates and cups on the tables and didn't replenish the toiletries and the towels - I had to ask for towels. Overall the hotel is very nice and the breakfast was great - just this one experience I did not give 5 stars for
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 19, 2017 on Hotels
3 out of 5
by A verified traveler from Los Angeles

Hotel did not feel clean...

Posted May 15, 2017
The first room we were offered had the smell of mold. After switching rooms, I opened the sofa bed to find balled up sheets smelling of cologne in the middle of the bed. The whole hotel just felt dirty and run down-not what I have experienced from this chain. It felt like it had been the site of many football parties for OSU that had taken their toll on the place. Not recommended...
5 out of 5
by Dana

Posted May 15, 2017 on Hotels
Stayed there before, enjoyed the breakfast and location of hotel.
5 out of 5
by Justin

This traveler left a rating score only Posted May 3, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 1, 2017 on Hotels
5 out of 5
by Annie

This traveler left a rating score only Posted Apr 28, 2017 on Hotels