Dirty hotel but decent location near Hershey
Posted Jul 11, 2016 on Hotels
This hotel was located conveniently near Hershey Park (~5miles). I got it to get a decent price near Hershey. It looked like a great hotel w/ good pool. However, the pool is not as large or nice as picture suggest. Overall, the hotel appears newer and has a great style and set up. However, it is a very dirty hotel. In our room, there was hair all over bathroom. There was bag of trash out on our balcony. There was no refrigerator in room unfortunately. The restaurant had a decent breakfast and not too pricey. The restaurant dinner was very poor. We did not enjoy the food at all.
Comment from Hotel Management
Jul 14, 2016 by Kevin GEC, Hotel Management
Thank you for your review. I am sorry that we failed in our housekeeping efforts during your stay. The poor attention to detail is certainly not up to our standards. I will review your comments with housekeeping department and follow-up personally with the team member that was in charge of the room in which you stayed. Thank you for providing this valuable feedback and please accept my sincerest apologies.