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Opiniones de MainStay Suites Grantville - Hershey North

2.5 out of 5
MainStay Suites Grantville - Hershey North
105 Kelley Ct, Grantville, PA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 476 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 315 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 131 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 41 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 37 de 1000 opiniones" "

8.2/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.0/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy amable el personal la habitación muy cómoda y espaciosa.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 31 mar. 2024
Estimado __,Gracias por tomarse el tiempo de completar nuestra encuesta en línea sobre su reciente estadía en nuestro hotel.Apreciamos y valoramos mucho sus comentarios y los compartiremos con nuestro equipo. Las respuestas de su encuesta servirán de estímulo para todo nuestro personal mientras nos esforzamos por mejorar continuamente la calidad de nuestros servicios para brindar una experiencia excepcional a nuestros huéspedes. Siempre es un placer recibir comentarios positivos.Gracias nuevamente por compartir tu experiencia y esperamos verte por aquí nuevamente.Atentamente,Luka KovichGMSuites MainStay

10/10 Excelente

Yanitza

Se hospedó 1 noche en febrero de 2023
Respuesta de Luka, el 7 feb. 2023
Dear Yanitza,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Luka KovichGMMainStay Suites

10/10 Excelente

Ivan

Se hospedó 1 noche en junio de 2022
Respuesta de Luka, el 2 jul. 2022
Dear Jolene, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Luka Kovich GM MainStay Suites

10/10 Excelente

MIRIAM D

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Good. Excellent hotel
Se hospedó 1 noche en mayo de 2022
Respuesta de Luka, el 2 jul. 2022
Dear Miriam, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Luka Kovich GM MainStay Suites

10/10 Excelente

Ivan

Se hospedó 1 noche en abril de 2022
Respuesta de Brian, el 2 may. 2022
Dear Ivan, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Brian Scott GM Choice Hotels

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en mayo de 2020
Respuesta de Pam, el 27 may. 2020
Thank you for your revieuw. We hope to welcome you back to our property!

4/10 Malo

Octavio

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Deprimente el hotel
Se hospedó 1 noche en febrero de 2020
Respuesta de Pam, el 3 mar. 2020
It was a pleasure having you as our guest, we were sorry to hear that you were disappointed with some aspects of your stay.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bueno. Excelente vuelvo pronto. Mil recomendaciones.
Se hospedó 1 noche en febrero de 2020
Respuesta de P, el 4 feb. 2020
We look forward to providing you with the same pleasant, quiet, and comfy accommodations the next time your travels bring you to our area.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en febrero de 2019
Respuesta de Pam, el 3 abr. 2019
Thank you for your wonderful remarks regarding your recent stay with us. We are delighted to read that you enjoyed our comfortable accommodations and great service during your stay. We hope we have won your loyalty and look forward to being of service again in the future.

10/10 Excelente

Xiomara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Me encanto el lugar
Respuesta de Brian, el 28 mar. 2018
Dear Xiomara, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Brian Scott GM

10/10 Excelente

Dana

Viaje familiar
Overall a pleasant place to stay!
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Estera

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good experience, the only thing is on the pictures it shows a pool slide but that is no longer available unfortunately.
Se hospedó 1 noche en abril de 2024
Respuesta de Luka Kovich, el 16 abr. 2024
Dear Estera, Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Grantville - Hershey North. Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Luka KovichGMMainStay Suites Grantville - Hershey North

10/10 Excelente

Chris

Le gustó: Limpieza, servicios, condiciones de la propiedad
Chris was amazing at the front desk. We won’t stay anywhere else !
Se hospedó 2 noches en marzo de 2024
Respuesta de GM, el 10 abr. 2024
Dear Chris, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Thank you again for sharing your experience and we hope to see you here again..Sincerely,Luka KovichGMMainStay Suites

10/10 Excelente

Leslie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Kid friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 28 mar. 2024
Dear Leslie,Thank you for your niec feedback. We really appreciate it and hope to see you here again.Regards,Luka Kovich, GM

8/10 Bueno

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 16 mar. 2024
Dear Mark,Thank you for your feedback, we appreciate it and hope to see you back here again.Regards,Luka Kovich, GM

10/10 Excelente

cheryl

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A very nice hotel with added amenities such as a kitchen, seating area and big bedroom. We shall stay there again.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 7 mar. 2024
Der Cheryl,Thank you for your nice feedback, we appreciate it and hope to see you here again.Regards,Luka Kovich, GM

10/10 Excelente

Katie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The gentleman at the front desk was very helpful and friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de GM, el 7 mar. 2024
Der Katie,Thank you for your nice feedback, we appreciate it and hope to see you here again.Regards,Luka Kovich, GM

10/10 Excelente

Prudhvi

Le gustó: Servicios
Good
Se hospedó 1 noche en febrero de 2024
Respuesta de Luka, el 1 mar. 2024
Dear Prudhvi,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in MainStay Suites Grantville - Hershey North and the services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Luka KovichGMMainStay Suites Grantville - Hershey North

4/10 Malo

Sierra

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de GM, el 21 feb. 2024
Dear Sierra,appologies for not meeting your expectactions. We are always trying to provide our guest with good service and comfortable stay. Maybe we'll get a chance to host you here again.Sincerely,Luka Kovich, GM

8/10 Bueno

Lance

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de GM, el 14 feb. 2024
Dear Lance,Your feedback is important to us and we appreciate it. Generally all comments are used for us to make improvements in the future so we can provide all of our guest with expected service. We hope to see you again soon!Sincerely,Luka KovichGMMainStay Suites

2/10 Terrible

Moises

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de GM, el 14 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I would like to apologize for not meeting your expectations while staying at our hotel.I hope that you will consider staying with us again so that we can have another chance to provide you with a better experience.Sincerely,Luka KovichGMMainStay Suites

8/10 Bueno

nicole

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful suite
Se hospedó 2 noches en febrero de 2024
Respuesta de GM, el 12 feb. 2024
Dear Nicole,Your feedback is important to us and we appreciate it. Generally all comments are used for us to make improvements in the future so we can provide all of our guest with expected service. We hope to see you again soon!Sincerely,Luka KovichGMMainStay Suites

6/10 Aceptable

Joel

Viaje familiar
Le gustó: Limpieza y servicio y personal
The heater in the room fan didn't work.
Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 2 feb. 2024
Dear Joel,thank you for your feedback and sorry for your inconvenience with a room heater. Wewill use your feedback to make improvements in the future.We hope to have a chance to host you here again.Sincerely,Luka Kovich, GM

10/10 Excelente

Khalifah, Elkridge

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay! I absolutely loved the floors. Beds were comfy and staff was friendly!
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 2 feb. 2024
Dear Khalifah,Thank you for your feedback, we appreciate it and hope to have a chance to host you here again.Sincerely,Luka Kovich, GM

10/10 Excelente

Kenya

Le gustó: Limpieza, servicios, condiciones de la propiedad
The kids had an amazing time!
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 29 ene. 2024
Dear Kenya,Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Grantville - Hershey North. Your feedback is appreciated and important to us. Generally we use it to make improvements in the future with a goal to provide enjoyable experience for all of our guests. We hope to see you again soon. Sincerely, Luka KovichGMMainStay Suites

10/10 Excelente

Bill

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place, affordable and close to Hershey park
Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 18 ene. 2024
Dear Bill,We appreciate your feedback and hope to see you here again.Thank you,Luka Kovich, GM

6/10 Aceptable

TIMOTHY

Viaje en grupo
Le gustó: Servicio y personal y comodidad de las habitaciones
Scales
We stay at this location at least 3 times or more a year. Our son live close by. The interior curtain in our room were stained terribly and should have be changed. Overall we love this hotel and location. This is the first negative review I have given.
Se hospedó 2 noches en enero de 2024
Respuesta de GM, el 15 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for not meeting your expectations while staying at our hotel. We will use your feedback to make improvements in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a better experience.Sincerely,Luka KovichGMMainStay Suites

10/10 Excelente

Fernando

Se hospedó 1 noche en enero de 2024
Respuesta de GM, el 9 ene. 2024
Dear Fernando, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Luka KovichGMMainStay Suites

8/10 Bueno

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Will Be Back
Nice hotel with a water slide and indoor pool - nice for kiddos ages 8-12. Rooms have kitchenettes that are decent. Some features are a little outdated, and the breakfast is very basic. Very good value for the price.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 7 ene. 2024
Dear John,Thank you for your feedback, we really appreciate it and hope to see you here again.Regards,Luka Kovich, GM

8/10 Bueno

Erica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 2 feb. 2024
Dear Erica,thank you for your feedback. Generally we use it to make improvements in the future so we can provide an expected service for all of our guests.We hope to have a chance to host you here again.Sincerely,Luka Kovich, GM

10/10 Excelente

Mudit

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 7 ene. 2024
Dear Mudit,Thank you for your nice feedback, we really appreciate it and hope to see you here again.Regards,Luka Kovich, GM

8/10 Bueno

Brenda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Family friendly
We came on a family trip and had 3 kids included in this trip. The waterslide in the pool was a huge hit. They had a great time. The breakfast is a small selection but for our family it was perfect. The only con we had was the Wi-Fi was super slow and sometimes was so slow that we couldn’t use it. I definitely don’t recommend for someone who needs access to the internal. Overall, the experience was really great for a family vacation!
Se hospedó 3 noches en diciembre de 2023
Respuesta de GM, el 30 dic. 2023
Dear Brenda,Thank you for your feedback and we hope to see you here again. Happy New Year.Sincerely,Luka Kovich, GM

8/10 Bueno

Claudine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 2 feb. 2024
Dear Claudine,Thank you for your feedback, we appreciate it and hope to have a chance to host you here again.Sincerely,Luka Kovich, GM

2/10 Terrible

Brandon

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Will never book a stay for this place again i wouldnt recommend anyone else does either
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 30 dic. 2023
Thank you for your feedback. It would be helpful to see more details about your reservation.Sincerely,Luka Kovich, GM

8/10 Bueno

Rebecca

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I spent three nights here around Christmas time. I was looking for a place to host a small family get together because my mother couldn't travel to anyone's house but her place was not appropriate. I had an accessible room with two queen beds. It didn't have the coffee table pictured on the website, probably because it would have interfered with wheelchair or scooter access. The accessible bathroom was very helpful for my mother. It's a good thing she wasn't staying there, because I don't think she could have gotten her wheelchair to the side of either bed. The cupboards were too high for me, an able-bodied 5 ft 1 individual. The beds were comfortable, but we brought our own pillows. The square pillows provided by the hotel are bizarre. Other reviews complained about the towels but they seemed fine to me. The staff were friendly and helpful. I needed help with two items and both were resolved promptly. Breakfast options were pancakes, breakfast sandwiches, or yogurt, with juice and coffee. No cereal and no omelet station. There was fresh fruit. Kids loved watching the pancakes come out of the machines. Adults really missed the omelet station. For other meals, the kitchenette had the basics. You could also borrow a Crock-Pot or blender if you needed it. The refrigerator is larger than a dorm fridge, but not full size. The room had very few electrical outlets. I would stay there again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 30 dic. 2023
Thank you for your feedback, we appreciate it and use it to make improvements in the future.We hope to host you here again.Regards,Luka Kovich, GM

10/10 Excelente

Samuel

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 22 dic. 2023
Dear Samuel,Thank you for your nice feedback. We appreciate it and hope to host you here again.Happy holidays :)Luka Kovich, GM

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 20 dic. 2023
Dear John,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your nice feedback is appreciated and encouraging. We hope to see you again soon!Sincerely,Luka KovichGMMainStay Suites

6/10 Aceptable

Christina A.

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
When we first arrived the salesclerk was courteous. The room itself needs updated. The toilet was stained and had some flushing issues. The room was very spacious. The beds were EXTREMELY soft. When sleeping (queen bed—2people) we both sunk to a crevice in the middle. Breakfast was VERY lacking. Self made pancakes, yogurt apples, oranges and jimmy dean sandwiches were the only things offered. We did NOT care for any of the food. When we asked staff to help with making pancakes/questions about food staff was very short & almost rude. There is a game room with affordable options which was nice. A Sheetz across the street was convenient.
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 20 dic. 2023
Dear Christina,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us and all comments are used for us to make improvements in the future. We hope to see you again soon!Sincerely,Luka KovichGMMainStay Suites

10/10 Excelente

vawni

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We went for my daughter's 2nd birthday weekend and all of my littles loved it there! The staff was very friendly and they had a decent breakfast selection. My kids loved the pool and the fact there was a waterslide. Plus there's a gameroom with a basketball court. After we checked out as we were loading my the kids all decided this is where they want to spend their birthday weekends. We loved how family friendly it was there
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 17 dic. 2023
Dear Vawni,Thank you for your nice feedback. We appreciate it and hope to see you here again. Happy Holidays to you and your family.Regards,Luka Kovich, GM

6/10 Aceptable

JOHN

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was located close to all the places we were going to. Got stuck on the first floor and had the family from hell above us. Stomping and jumping late into the night and first thing on the morning. Never had a chance to relax and get some rest.
Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 11 dic. 2023
Dear John,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for not meeting your expectations while staying at our hotel. We will use your feedback to make improvements in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a better experience.Sincerely,Luka KovichGMMainStay Suites

2/10 Terrible

Lynn Marie

Se hospedó 1 noche en diciembre de 2023
Respuesta de GM, el 11 dic. 2023
Hello and thank you for your feedback. Unfortunately we could not verify your emergency that you stated and we would have no problem canceling it if some kind of verfication would be provided in a constructive manner.Also, it is important to mention that Expedia is your booking agent and your reservation had NO CANCEL and PRE-PAYMENT REQUIRED policy attached to it.Sincerely,Luka KovichGMMainStay Suites

8/10 Bueno

Christina

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 11 dic. 2023
Dear Christina,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us and all comments are used for us to make improvements in the future. We hope to see you again soon!Sincerely,Luka KovichGMMainStay Suites

6/10 Aceptable

Connie

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Disappointed this time
We have always loved the Mainstay in Grantville PA until this trip. I understand why the mini golf was replaced but now we have to spend more money for our kids to play the arcade games. Also, the breakfast used to be good but it’s ok at best now. Also, we had asked for adjoining rooms and when I called to confirm on the day we were arriving, I was told that we will have adjoining rooms but when we checked in we did not have them. Although, the staff was friendly and helpful and our room was clean I felt the amenities we were used to were gone. We were very disappointed because we try to visit a few times a year and almost always stay at the Mainstay. My husband said it’s time to find somewhere new.
Se hospedó 2 noches en diciembre de 2023
Respuesta de GM, el 11 dic. 2023
Dear Connie,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for not meeting your expectations while staying at our hotel. We will use your feedback to make improvements in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a better experience.Sincerely,Luka KovichGMMainStay Suites

8/10 Bueno

Patricia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a short but pleasant stay
Se hospedó 1 noche en noviembre de 2023
Respuesta de Luka, el 28 nov. 2023
Dear Patricia,Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Grantville - Hershey North.We sincerely appreciate and value your feedback as a guest of our hotel. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Luka KovichGMMainStay Suites Grantville - Hershey North

8/10 Bueno

Scott

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved the hotel, staff and the price. There is a great pizza place I right next door and a convenience store across the street. Perfect. The breakfast choices were a little sparse but good quality.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Luka, el 28 nov. 2023
Dear Scott,Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Grantville - Hershey North.We sincerely appreciate and value your feedback as a guest of our hotel. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Luka KovichGMMainStay Suites Grantville - Hershey North

10/10 Excelente

James

Le gustó: Limpieza y condiciones de la propiedad
Convenient location and nice property
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 23 nov. 2023
Dear James,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us and all comments are used for us to make improvements in the future. We hope to see you again soon!Sincerely,Luka KovichGMMainStay Suites

10/10 Excelente

LUIS, SIMPSONVILLE

Viaje en pareja, Viaje familiar
Very quiet during off-season.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Luka, el 21 nov. 2023
Dear Luis,Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Grantville - Hershey North.We sincerely appreciate and value your feedback as a guest of our hotel. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Luka KovichGMMainStay Suites Grantville - Hershey North

8/10 Bueno

Regenea

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Spacious rooms. Clean bathroom.
Respuesta de Luka, el 21 nov. 2023
Dear Regenea,Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Grantville - Hershey North.We sincerely appreciate and value your feedback as a guest of our hotel. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Luka KovichGMMainStay Suites Grantville - Hershey North

10/10 Excelente

Karim

Se hospedó 3 noches en noviembre de 2023
Respuesta de GM, el 11 dic. 2023
Dear Karim, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Luka KovichGMMainStay Suites

10/10 Excelente

Samantha

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room was clean and spacious, check in was easy, staff members were friendly. Our daughter loved the slide at the pool. Hotel has a game room, though we didn’t have a chance to see it. I’m picky when it it comes to hotels, but we would stay here again. Breakfast is basically pancakes and juice, or yogurt. (I don’t pick hotels on breakfast quality though) and check out is at noon which was a nice touch.
Se hospedó 1 noche en noviembre de 2023
Respuesta de GM, el 13 nov. 2023
Dear Samantha,Thank you for your feedback, we appreciate it and hope to see you here again.Regards,Luka Kovich, GM