Ratings based on 658 Verified Reviews

4.0 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Hackettstown, NJ

Good for the price. Just average. All I needed.

Posted Jan 14, 2017
Pros: Close to where I had to be. Hotel was kept clean. Staff was OK. Had a few issues with info given to me upon check-in and check-out but nothing major.
Cons: Rooms need to be updated. Does not look like certain things have not been replaced in quite some time. Just worn out.
Location: Location was perfect for what I wanted to do. The casino and race track is only a short distance away. All Hershey related stuff is about 7 miles.
It is a good hotel for the price. It was clean and had no real issues for the one night I stayed there. Have stayed several times over the years and have had several issues but nothing major. The room that I was in could use some updating. The toilet and tub had some major stains from age. Bed spreads and blankets had stains on them. They need replacing. Most hotels have rid themselves of bed spreads. All in all, the room could just use an update. It is just getting old and worn. Some little things were also broken but nothing that mattered . Breakfast was good and area was clean. Mattress was pretty soft which would be fine for some but I would have preferred a firm one. No big deal !
Comment from Hotel Management
Jan 16, 2017 by Brian, Hotel Management
Dear Matt, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Brian Scott GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Nice hotel n pool with slide close to hershey park

Posted Dec 27, 2016
My daughter loved this hotel games, basketball court, mini golf n of course a pool with a slide that's open all day n doesn't close due to staffing what a plus she says!! Were going back again with family after they seen our pics n heard how much fun we had at Xmas time!!!!!
Comment from Hotel Management
Dec 30, 2016 by Brian, Hotel Management
Dear Summer, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Brian Scott GM
4 out of 5
Recommended
for Everyone
by A verified traveler from Seven Lakes, NC

Usual inexpensive hotel

Posted Dec 23, 2016
Pros: Location
Cons: Better choices for breakfast
Location: Just off I-81 so convenient to travelers. Nearby is a pretty large casino and horserace track, so that takes up our one evening in town.
We stay here at least twice per year, so I would certainly recommend the hotel. It is older but pretty well maintained. Has the usual small square pillows [whoever thought of that should be fired], the lobby smells like a swimming pool, and the breakfast kinda sucks. But the staff members were nice, and the location is perfect for us.
Comment from Hotel Management
Dec 24, 2016 by Brian, Hotel Management
Dear Linda, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Brian Scott GM
5 out of 5
Recommended
for Everyone
by A verified traveler from hanover pa

Great service

Posted Dec 22, 2016
I absolutely loved this hotel! It was a great price and was very clean. The room was huge,I wasn't expecting it to be what it was for the price we paid. The pool was nice and warm (which was great on a snowy day) and I didn't even know it had a little basketball court, arcade, gym, and mini golf inside! The staff was very polite and even let us check in 2 hours early. The breakfast was pretty good too. It was also very close to the giant center (which is why we were in hershey) bUT it wasn't surrounded by a bunch of buildings. Next door is an antique place and across the street is a farmers market. It was a great getaway with my hubby!
Comment from Hotel Management
Dec 24, 2016 by Brian, Hotel Management
Dear Sarah, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Brian Scott GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Dec 22, 2016
Was very impressed with this hotel. I would definitely stay again
Comment from Hotel Management
Dec 22, 2016 by Brian, Hotel Management
Dear Jake, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Brian Scott GM
4 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Brian Scott GM
4 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Brian Scott GM
5 out of 5
by A verified traveler

Posted Dec 16, 2016 on Hotels
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Dear Anonymous, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Brian Scott GM
4 out of 5
by A verified traveler

great for indoor activities for kids

Posted Dec 14, 2016 on Hotels
The staff was super friendly and helpful. Breakfast was limited and the same food everyday. Everything is frozen and thawed for the day. The washing machines did not work, but the staff took our laundry and washed it in the hotel washers. That was very kind of them.
Comment from Hotel Management
Dec 18, 2016 by General Manager, Hotel Management
Dear Anonymous, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I am happy to hear the staff went about and beyond to serve you and your family. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Brian Scott GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Harrisburg, PA

Awesome is an understatement

Posted Dec 12, 2016
Pros: The pool area and gaming areas were awesome for my kids! We were celebrating my daughter's 6th birthday there.
Cons: Just bigger suite sizes but even with their size it is an amazing deal
Location: Didn't do anything outside of the hotel but there is a hotel about a mile away and you can also go into Harrisburg city and surrounding areas
We enjoyed our stay and everything was A+. The staff and the facility itself were awesome! The only reason the room comfort rating was a 4 is because the suite was kind of small but even with that it was amazing.
Comment from Hotel Management
Dec 15, 2016 by Brian, Hotel Management
Dear Jafra, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Brian Scott GM