Ratings based on 804 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from dallas texas

Wonderful

Posted Sep 18, 2017
Clean rooms. Great staff. Had a wonderful stay. Love the lake area. Very peaceful.
4 out of 5
Recommended
for Everyone
by A verified traveler from arkansas

Posted Sep 6, 2017
Convenient Location, Spacious resort, Great pool and Tennis courts
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

GREAT HOTEL

Posted Aug 28, 2017
Pros: Staff was very friendly. Hotel was in a very nice area. Rooms were nice.
Location: Great location. Airport was near. Downtown Grapevine had many shops and restaurants only 15 minutes away. Horseback riding was 20 minutes away.
Great Hotel. Staff was excellent. Food was delicious.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix AZ

Close to shopping malls

Posted Aug 27, 2017
Hotel is able to check you into your room early if need be. However if you paid for a view that is money lost because you will not get your view if checking in early. Hotel was ok. Average in my opinion.
4 out of 5
Recommended
for Couples
by A verified traveler from MIAMI

Posted Aug 1, 2017
Pros: GOOD LOCATION AND CLEAN
Cons: HOUSEKEEPING NEED MORE EDUCATION AND COMMUNICATION WITH THE FRONT DESK
The bedroom was spacious and very comfortable. The bar was also quite nice.The front desk has been incredibly nice and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from hope ar

Great hotel with lots of extras , three pools ,

Posted Jun 22, 2017
Great location, playground, three pools , great rates
5 out of 5
by Trey

This traveler left a rating score only Posted Jun 19, 2017 on Hotels
4 out of 5
by Karen

This traveler left a rating score only Posted Jun 15, 2017 on Hotels
5 out of 5
by Allison

Nice Hotel

Posted Jun 15, 2017 on Hotels
Very nice hotel with a great location.
5 out of 5
by Donald

Posted Jun 12, 2017 on Hotels
We loved our room and the staff was always friendly and helpful.
Comment from Hotel Management
Jun 15, 2017
Donald, we're so glad you loved your guestroom and that our staff helped make your stay enjoyable. We hope to welcome you back again soon!