Ratings based on 1 Verified Reviews

They paid and stayed. We double-checked.
2.0 out of 5
4.0 Room cleanliness
1.0 Service & staff
4.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by Wayne from Arkansas

no one home

Posted May 15, 2012
Pros: nothing
Cons: not as advertised
We arrived on the Glacier Express train which gets to St Moritz at 6pm. When we arrived at the hotel, no one was at the reception desk, just three envelopes with guests names and their keys. There was no sauna, no steam room, no minibar, no balcony, no employees at all. Breakfast was OK.