Ratings based on 43 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
Posted Mar 28, 2017 on Hotels
Staff was super helpful, especially in securing dining reservations and transportation. Lovely breakfast, amazing rooftop spa, great proximity to all the hot spots in St Moritz. Second time here, can't wait for the next!
Great service, comfort and location.Posted Mar 24, 2017 on Hotels
We had a very pleasant stay at Monopol Hotel. The service was good, the room was clean, comfortable and quite, and the breakfast was great. We would recommend this hotel to others traveling to St. Moritz.
by Jeremy from London
Great hotel, centrally locatedPosted Aug 18, 2016 on Hotels
A really comfortable room, great service, both by reception staff & restaurant team. right in centre of town.
wonderful service and great locationPosted Aug 3, 2016 on Hotels
very comfortable rooms and great customer service.
by A verified traveler
Great location, room, service but noisyPosted Feb 22, 2016 on Hotels
Booking was a breeze. Paid before arrival, nonrefundable upon cancellation. Located 20mins walk from train station. Pick up service by hotel during day time was only 5 mins away. Needs to walk 150m & uphill to funicular train base station everyday. Located just in town centre with much shopping of luxury branded goods. A small Co-op supermarket 100m away. But very noisy during the day from a church just located next to property - incessant chiming every half hour from 7am. Very noisy from pedestrians walking by the alley esp after midnight and into wee hours of morning. Strangely this is the first hotel that provides ear plugs as a standard amenity. Reception & restaurant service was fantastic. Helpful, friendly & professional staff. Room is spacious, clean, modern & new. Bed was very comfortable & luxurious. Small TV. Piece of cake & 2 bottles of water as welcome refreshment. Delicious chocolate cake. Turndown service in evening was very efficient & thorough. Left with 2 bite-sized Tolberones each night by the pillows. Ski room in basement. Communal. No lockable cupboards for the room. Breakfast in basement restaurant is smallish. Few choices. But comes with egg station and great staff. Wish the pillows were harder and not flat, wish there is a humidifier, kettle, coffee & tea service in the room. No ironing in room for fear of fire.
for Everyoneby A verified traveler from New Jerse
Center of townPosted Feb 21, 2016
Pros: Excellent staff, nice roomtable rooms, good location, great breakfast
Very helpful staff, comfortable room, great breakfast, good service to train
Posted Jan 24, 2016 on Hotels
by A verified traveler
Passing through St. MoritzPosted Sep 8, 2015 on Hotels
Good hotel in the center. Very clean and well kept. Beds were okay though. Good thing is that you can walk everywhere from the hotel. Staff were super nice and accommodating. There is no AC as with most hotels in St. Moritz. Fitness facilities are sort of a joke in a small facility.
by Mukul from Toronto
Very good.Posted Aug 24, 2015 on Hotels
Nice location. Very clean. Excellent services.
OutstandingPosted Aug 12, 2015 on Hotels
Very pleasant stay…Staff was so friendly, rooms were clean and spacious…Location is perfect in the center of St Moritz with few meters waking to cable car station. SPA and terrace view were stunning